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9 LEDs
The parking brakes have a bad connection. Check the parking brake and motor
connections. Make sure the control system connections are secure.
10 LEDs
An excessive voltage has been applied to the control system. This is usually caused by
a poor battery connection. Check the battery connections.
Slow or sluggish movement
If the wheelchair does not travel at full speed or does not respond quickly enough, and
the battery condition is good, check the maximum speed setting. If adjusting the
speed setting does not solve the problem, then there maybe an non-hazardous fault.
Contact your 2GOability dealer.
9
WARRANTY
9.1 Warranty application
Together with your Quest power chair you get the factory warranty. This warranty is
only granted to you as the consumer. It is not intended to be used commercially (like
hiring or institutional use). The warranty is limited to defects to materials and possible
hidden shortages. 2GOability offers a warranty period of 2 years on the complete
product except the batteries: 6 months.
Also you can find the warranty periods label on the frame of your Quest power chair.
See also chapter 1.
Tip
We recommend the use of only 2GOability replacement parts. If you do not
use original parts, the warranty will be expired.
9.2 Warranty definition
Your manual is also the warranty form, fill in the relevant details on page 2 and store it
carefully.
Warranty conditions
The warranty period commences upon the date of purchase. If within the warranty
period, your Quest power chair will be defect, it will be repaired or replaced. However
you do need to provide to 2GOability a complete filled in warranty registration form,
a copy of the bill with the date of purchase and the original packaging.
30
Quest
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