Quasar CM-4321 User And Installation Manual

Fixed dome camera
Table of Contents

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DVTEL INC.
65 Challenger Road
Ridgefield Park, NJ 07660
Quasar CM-4321
Fixed Dome Camera
User and Installation Guide
The contents of this guide may not be
reproduced or reprinted in whole or in part
without the express written permission of
DVTEL, Inc.
Rev E
February 2014

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Summary of Contents for Quasar Quasar CM-4321

  • Page 1 DVTEL INC. 65 Challenger Road Ridgefield Park, NJ 07660 Quasar CM-4321 Fixed Dome Camera User and Installation Guide The contents of this guide may not be reproduced or reprinted in whole or in part without the express written permission of DVTEL, Inc.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Document Information ....................vii Overview ........................1 Package Contents ......................2 Introduction ........................3 Quasar Compact Fixed Dome Camera Dimensions ............3 Physical Description ....................... 4 System Requirements ..................... 5 Installation ........................7 Camera Installation ......................7 Power and Ethernet Cable Connection ................
  • Page 4 CM-4321 User and Installation Guide 7.3.12 Recording ........................48 7.3.13 Schedule ........................49 7.3.14 File Location ......................50 7.3.15 View Information ...................... 51 7.3.16 View Parameters ....................... 53 7.3.17 Factory Default ......................54 7.3.18 Software Version ...................... 55 7.3.19 Software Upgrade ..................... 55 7.3.20 Maintenance ......................
  • Page 5 Table of Contents A.7. Mounting Accessories ....................95 Contacting DVTEL .........................96...
  • Page 6 CM-4321 User and Installation Guide List of Figures Figure 1: Package Contents ........................2 Figure 2: CM-4321 Sketch ......................... 3 Figure 3: CM-4321 Diameter Dimensions ....................3 Figure 4: CM-4321 Side View Dimensions ....................4 Figure 5: Fixed Dome Camera Feature callouts ..................4 Figure 6: Network Port LED Designations ....................
  • Page 7 Table of Contents Figure 57: User Privileges Screen ......................52 Figure 58: Parameter Screen ........................53 Figure 59: Factory Default Screen ......................54 Figure 60: Software Version Screen ......................55 Figure 61: Software Upgrade Screen ...................... 55 Figure 62: Software Upgrade – In Process ..................... 56 Figure 63: Maintenance Screen ......................
  • Page 8: Revision History

    CM-4321 User and Installation Guide Revision History Version Date Author Comments Shelley Leveson, Jan. 25, 2013 First release. David Horton Rev A Jun. 5, 2013 Jonathan Herman Added Scheduling feature, microphone and audio support, recording to storage. Rev B-D Dec. 2013-Jan. 2014 Alan Singer Formatting and editing.
  • Page 9: Document Information

    Document Scope and Purpose The purpose of this document is to provide instructions and installation procedures for physically connecting the Quasar CM-4321 camera. After completing the physical installation, additional setup and configurations can be implemented before video analysis and detection commence.
  • Page 10 DVTEL, Inc. and its agents make no guarantees or warranties to the suitability for the users’ intended use. DVTEL, Inc. accepts no responsibility for improper use or incomplete security and safety measures.
  • Page 11 Document Information Warning: 1. The camera covers is an essential part of the product. Do not open or remove it. 2. Never operate the camera without the cover in place. Operating the camera without the cover poses a risk of fire and shock hazards 3.
  • Page 12 CM-4321 User and Installation Guide Site Preparation There are several requirements that should be properly addressed prior to installation at the site. The following specifications are requirements for proper installation and operation of the unit: Ambient Environment Conditions: Avoid positioning the unit near heaters or heating system ...
  • Page 13: Overview

    In addition, DVTEL’s Scene Adaptive Algorithms provide the highest image quality at the lowest bandwidth and storage requirements.
  • Page 14: Package Contents

    CM-4321 User and Installation Guide 2.1 Package Contents Before proceeding, please check that the box contains the items listed here (see Figure 1). If any item is missing or has defects, DO NOT install or operate the product and contact your dealer for assistance. RJ45 Connector and Cable Camera Plastic Anchors (×2)
  • Page 15: Introduction

    Introduction 3 Introduction This chapter provides the camera dimensions and a physical description in which the components are identified in order to facilitate the installation. Related Link Technical Specifications 3.1 Quasar Compact Fixed Dome Camera Dimensions Following are illustrations of the Quasar fixed dome camera. Figure 2: CM-4321 Sketch Figure 3: CM-4321 Diameter Dimensions...
  • Page 16: Physical Description

    CM-4321 User and Installation Guide Figure 4: CM-4321 Side View Dimensions 3.2 Physical Description The following illustration shows the CM-4321 camera components with the dome removed. Each item is described below. Figure 5: Fixed Dome Camera Feature callouts Item Designation Description Lens Rotate the lens right or left to adjust focus...
  • Page 17: System Requirements

    System Requirements 4 System Requirements To access the camera via a web browser, ensure that your PC has the proper network connection and meets system requirements as described below. Item Minimum System Requirement Personal Computer Intel® Pentium® IV, 2.16 GHz or Intel® CoreTM2 Duo2.0 GHz 2GB RAM or more Operating System Windows XP, Windows 7...
  • Page 19: Installation

    5.2 Power and Ethernet Cable Connection Make sure Power Sourcing Equipment (PSE) is available on the connected network. Connect one end of the supplied RJ45 cable to the Quasar CM-4321 Compact Fixed Dome camera and the other end to the network switch or PC.
  • Page 20: Figure 7: Discovered Ip Devices

    Both are supplied on the included CD.  From the Latitude Sidebar, run the Unified Configurator by selecting Applications > Device Configuration Tool and then on the Unified Configurator screen, click DVTEL HD Series. 5. Mark the unit requiring IP assignment. Figure 7: Discovered IP Devices 6.
  • Page 21: Preparing The Camera For Mounting

    Installation 5.4 Preparing the Camera for Mounting If it has not already been done, rotate and remove the camera’s protective cover then remove the PE cloth sheet and lens cap. 5.5 Mounting Instructions Ceiling mounting is the standard installation for a Quasar compact dome camera and is supplied in the standard camera package.
  • Page 22: Adjusting And Framing-Up The Camera View

    4. When the Internet browser connects to the camera and prompts for login, do the following: a) Log in using the default user name Admin and password 1234. If the password has previously been changed, use the new password. b) Allow the ActiveX to download and choose to install the DVTEL Web Player (DCViewer). Tip:...
  • Page 23 Installation Note: Best focusing results can be achieved when the lens iris is fully open (such as at night in low light). This prevents loss of sharpness if light levels are reduced at night. 5. During daylight hours, from the web interface’s Camera > Exposure screen, select Exposure Setting >...
  • Page 25: Using The Dna Utility To Search And Access The Camera

    If DVTEL Latitude is being used, configure the unit with a static IP address rather than with DHCP. This ensures that the IP address will not automatically change in the future and interfere with configurations and communication.
  • Page 26: Main Screen

    CM-4321 User and Installation Guide 5. If there are devices located on a separate VLAN, the devices must be added manually. Click Add Device Manually from the Operational Toolbar and add the devices. 6.3 Main Screen The DNA main screen contains four sections, as seen in the following figure: Figure 11: DNA Main Screen 6.4 Navigation Bar The callouts on the screen are explained below:...
  • Page 27: Context Menu

    Using the DNA Utility to Search and Access the Camera 6.5 Context Menu All functions on the Navigation Bar are also accessible from the context menu, which is available when right-clicking on a device within the Discover List, as seen in the following figure: Figure 12: Context Menu Assign IP Tab The Assign IP tab...
  • Page 28: Figure 13: Windows Firewall Screen

    CM-4321 User and Installation Guide 5. To continue, click Allow Access. Latitude users should consult the Latitude Installation Instructions on disabling the Windows Firewall. Figure 13: Windows Firewall Screen 6. Click Assign IP. All the discovered IP devices will be listed in the page, as shown in the figure below.
  • Page 29: Figure 16: Dna Assign Ip - Static Ip Dialog Box

    Using the DNA Utility to Search and Access the Camera 8. To access DNA, do one of the following: a) For DHCP (not supported by Latitude): Select Use DHCP. Do not use for Latitude. Click Update and wait for status. b) For Static IP (recommended for Latitude users): Figure 16: DNA Assign IP –...
  • Page 30: Figure 17: Installing The Activex Control

    Note: If the password is changed and DVTEL Latitude AdminCenter Discovery feature is in use, deselect all other proprietary types. Select DVTEL HD Series so that the new password can be configured in the Discovery tab settings. 2. Additionally, users can change the camera’s network property (either DHCP or Static IP) directly in the device finding list.
  • Page 31: Configuration And Operation

    In this chapter, information about main page introduction, system related settings and camera settings are described in detail. Additionally, if DVTEL Latitude VMS is used, many of the configurations and features of DVTEL’s VMS provide configuration and automation of the camera.
  • Page 32 CM-4321 User and Installation Guide  At the top of the Viewer window is the navigation bar, which contains five main tabs: Home, System, Streaming, Camera, and Logout. Home Page Users can monitor live video of the targeted area, adjust the display size including use of the digital zoom feature, activate or de-activate the speaker (audio function), take snapshots of the view area, stop/start video streaming, and record video in a designated storage place.
  • Page 33: Home Page

    Configuration and Operation 7.2 Home Page The following function buttons are located on the Home page, as seen below. Figure 20: Home Page – Function Buttons Display Size Adjustment (x1/x½) The image display size can be adjusted to full-size or half-size. Full Screen Mode (with Digital Zoom Control) Click this button to view the monitored image in full screen mode.
  • Page 34: System-Related Settings

    CM-4321 User and Installation Guide Recording Pressing the Recording button stores recordings from the Live View in the location specified on the local hard drive, which can be configured in the File Location screen. The default storage location for the web recording is: C:/. Refer to File Location details.
  • Page 35: System

    Configuration and Operation 7.3.1 System Click the System tab in the sidebar. The System page includes the following details: Host Name The host name is for camera identification. If the alarm function is enabled and is set to send an alarm message by Mail/FTP, the host name entered here is displayed in the alarm message.
  • Page 36: Security

    CM-4321 User and Installation Guide 7.3.2 Security Clicking the Security tab in the System screen opens a drop-down menu with the tabs: User, HTTPS, IP Filter and IEE 802.1X. Related Links     User HTTPS IP Filter IEEE 802.1X 7.3.2.1 User Click the User tab in the Security category on the sidebar to display user credentials.
  • Page 37: Figure 23: System Configuration - Password And Privileges

    Configuration and Operation To add a new user: 1. Type the new user name and password in the respective fields. 2. Select the appropriate check boxes to give the user Camera Control, Talk and Listen permissions.  I/O access – Basic functions that enable you to view video when accessing to the camera.
  • Page 38: Figure 25: Https Screen

    CM-4321 User and Installation Guide 7.3.2.2 HTTPS To use HTTPS on the camera, an HTTPS certificate must be installed. The HTTPS certificate can be obtained either by creating and sending a certificate request to a Certificate Authority (CA) or by creating a self-signed HTTPS certificate as described below.
  • Page 39: Figure 26: Https Screen - Create Self-Signed Certificate

    Configuration and Operation Figure 26: HTTPS Screen – Create Self-Signed Certificate To create a certificate request: 1. Click the Create Certificate Request button to create and submit a certificate request in order to obtain a signed certificate from a CA. 2.
  • Page 40: Figure 28: Example Of Self-Signed Certificate

    CM-4321 User and Installation Guide To provide the certificate information: To create a self-signed HTTPS certificate or a Certificate Request to CA, enter the information in the Create a Self-signed Certificate screen. A definition of each of the requested fields follows. Figure 28: Example of Self-Signed Certificate Figure 29: Self-Signed Certificate –...
  • Page 41: Figure 30: Ip Filter

    Configuration and Operation 4. Provide the requested information to install a self-signed certificate for the camera.  Country – Enter a two-letter combination code to indicate the specific country in which the certificate will be used. For instance, type “US” to indicate United States. ...
  • Page 42: Figure 31: Ieee 802.1X/Eap-Tls Screen

    CM-4321 User and Installation Guide Add/Delete IP Address 1. Enter the IP address in the Filtered IP Addresses text box. 2. Click Add to add a new filtered address. The Filtered IP Addresses box shows the currently configured IP addresses. Up to 256 IP address entries may be specified. 3.
  • Page 43: Network

    Configuration and Operation 7.3.3 Network From the System screen, click the Network tab. A drop-down menu appears with tabs including Basic, QoS, SNMP, and UPnP. Figure 32: Network Screen Related Links     Basic QoS (Quality of Service) SNMP Settings UPnP 7.3.3.1 Basic...
  • Page 44 CM-4321 User and Installation Guide Use fixed IP address The camera’s default setting is Use fixed IP address. You may use DNA or enter the IP address in your browser’s URL address bar. To set up a new static IP address: 1.
  • Page 45: Figure 33: Qos Screen

    Configuration and Operation 7.3.3.2 QoS (Quality of Service) QoS provides differentiated service levels for different types of traffic packets and guarantees delivery of priority services during periods of network congestion. Adapting the Differentiated Services (DiffServ) model, traffic flows are classified and marked with DSCP (DiffServ Code point) values, and as a result receive the corresponding forwarding treatment from DiffServ-capable routers.
  • Page 46: Figure 34: Snmp Settings Screen

    CM-4321 User and Installation Guide 7.3.3.3 SNMP Settings Simple Network Management Protocol (SNMP) enables the camera to be monitored and managed remotely by the network management system. Figure 34: SNMP Settings Screen SNMP v1/v2  Enable SNMP v1 or Enable SNMP v2 – Select the version of SNMP (v1 or v2) to use by checking the relevant box.
  • Page 47: Figure 35: Upnp Settings Screen

    Configuration and Operation Note: You may have to consult with your System Administrator to activate this function. Traps for SNMP v1/v2/v3 Traps are used by the camera to send messages to a management system for important events or status changes. ...
  • Page 48: Figure 36: Direct Access To Camera With Upnp Enabled

    CM-4321 User and Installation Guide UPnP Setting  Enable UPnP – If UPnP is enabled and a camera is discovered on the LAN, the icon of the connected camera appears in My Network Places, allowing direct access, as seen below. Figure 36: Direct Access to Camera with UPnP Enabled Note: To enable this function, make sure the UPnP component is installed on your...
  • Page 49: Ddns

    Configuration and Operation 7.3.4 DDNS Dynamic Domain Name System (DDNS) allows a host name to be constantly synchronized with a dynamic IP address. This permits those using a dynamic IP address to be accessed by a static domain name. Figure 37: DDNS Screen Enable DDNS Check this box to enable DDNS.
  • Page 50: Mail

    CM-4321 User and Installation Guide 7.3.5 Mail The Administrator can send an e-mail via Simple Mail Transfer Protocol (SMTP) when an alarm is triggered SMTP is a protocol for sending e-mail messages between servers. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified and the message text is transferred.
  • Page 51: Http

    Configuration and Operation 7.3.7 HTTP An HTTP notification server detects notification messages of triggered events sent from cameras. Two notification server accounts (Alarm Triggered and Motion Detection) can be set up and sent to the specified HTTP servers. Enter the HTTP details, including server, user name, and password, in the appropriate fields.
  • Page 52: Figure 42: Motion Detection Screen - With Schedule Drop-Down Menu

    CM-4321 User and Installation Guide Motion Detection Activation The Motion Detection function may be turned on/off in the Motion Detection setting page. The default setting is Off. By Schedule For instructions how to set a schedule for motion detection, refer to Schedule. Below is a screen showing the Schedule drop-down menu with selected schedules.
  • Page 53: Figure 43: Upload Image By Ftp

    Configuration and Operation Detailed settings for motion detection are as follows:  Sampling pixel interval [1-10] – Select a number from 1-10. The default value is 1. If the value is set as 3, within the detection region, the system will take one sampling pixel for every 3 pixels by each row and each column (see the figure below).
  • Page 54: Figure 44: Upload Image By E-Mail

    CM-4321 User and Installation Guide  Upload Image by E-Mail – Select this box in order to assign an e-mail address and configure various parameters. See figure below. When motion is detected, event images are sent to one of two designated e-mail addresses. Select the number of frames for the pre-trigger and post- trigger buffers from the drop-down menu of 1-20 frames.
  • Page 55: Network Failure Detection

    Configuration and Operation File Name The uploaded image’s filename format is set in this section. Select one that meets your requirements. Save Click Save to save the motion detection settings. 7.3.9 Network Failure Detection The network failure detection function allows the IP camera to periodically ping another IP device within the network to detect a network failure, for example, if a video server is disconnected.
  • Page 56: Tampering

    CM-4321 User and Installation Guide Alternatively, select the second radial button to upload during the active trigger. See Figure 46: Record Stream to SD Card. Note: Make sure that local recording (with a microSD/SDHC card) is activated so that this function can be implemented.
  • Page 57 Configuration and Operation Tampering Duration The minimum Tampering Duration is the time for video analysis to determine whether camera tampering has occurred. Minimum duration could also be interpreted as defining the tampering threshold; a longer duration represents a higher threshold. The tampering duration time range is from 10 to 3600 seconds.
  • Page 58: Storage Management

    CM-4321 User and Installation Guide File Name The uploaded image’s filename format can be set in this section. Please select the one that meets your requirements. Save Click Save to save all the specified tampering alarm settings. 7.3.11 Storage Management You can locally record up to 32GB on a microSD/SDHC card.
  • Page 59: Figure 50: Video File Recording List

    Configuration and Operation Disk cleanup setting Enable automatic recording cleanup by selecting Enable automatic disk cleanup. From the pull-down menu, specify the minimum length of time over which to remove recordings. For example, remove recordings over 10 days old. Enter the percent of disk capacity used in order to remove the oldest recordings.
  • Page 60: Recording

    CM-4321 User and Installation Guide  Download – To open/download a video clip, first select the file and then click download. The selected file window pops up as shown below. Click on the AVI file to play the video in the player or download it to a specified location.
  • Page 61: Schedule

    Configuration and Operation Activating microSD/SDHC Card recording Two types of schedule mode are available: Always and Time Frame setting. You can setup the time frame to fit the recording schedule by selecting the day(s), start time and duration for recording. Choosing Always activates the microSD/SDHC card recording all the time.
  • Page 62: File Location

    CM-4321 User and Installation Guide To create a new schedule or edit an existing schedule 1. Click on the appropriate checkboxes relating to the days of the week (Sun, Mon, Tue, Wed, Thu, Fri and Sat) to create a schedule. Tuesday (Tue) is checked in the example. 2.
  • Page 63: View Information

    Configuration and Operation 7.3.15 View Information Clicking View Information in the System sidebar opens a drop-down menu with tabs Log File, User Information, and Parameters. Figure 55: System Log Screen Related Links    View Log File View User Information View Parameters 7.3.15.1 View Log File Click on Log file to view the system log file.
  • Page 64: Figure 56: User Information Screen

    CM-4321 User and Installation Guide 7.3.15.2 View User Information The Administrator can view each user’s login information and privileges in the User information screen shown below. View User Login Information Click get user information to see each user’s details. For example: Admin: 1234. This indicates that the user’s login username is Admin and the password is 1234.
  • Page 65: View Parameters

    Configuration and Operation In Figure 57, the user Admin is granted privileges of I/O access, Camera control, Talk and Listen. Note: The example above shows the maximum privileges that can be granted. It is however, dependent on the specific user security level. 7.3.16 View Parameters The Parameter screen enables viewing all of the system’s parameter settings.
  • Page 66: Factory Default

    CM-4321 User and Installation Guide 7.3.17 Factory Default The Factory default page is shown below. Follow the instructions to reset the camera to factory default settings if needed. Figure 59: Factory Default Screen Full Restore Click Full Restore to restore the factory default settings. The system restarts in 30 seconds. Note: The IP address and all other settings will be restored to factory default settings.
  • Page 67: Software Version

    Configuration and Operation 7.3.18 Software Version The current software version is displayed in the Software version screen. Figure 60: Software Version Screen 7.3.19 Software Upgrade The Upgrade screen is shown below. Figure 61: Software Upgrade Screen...
  • Page 68 CM-4321 User and Installation Guide Note: Make sure the software upgrade file is available before performing Software Upgrade. To upgrade the software: 1. In the Step 1 text box, click Browse and select the binary file to be uploaded, for example, uImage+userland.img.
  • Page 69: Maintenance

    Configuration and Operation 7.3.20 Maintenance You can export configuration files to a specified location and retrieve data by uploading an existing configuration file to the camera. Figure 63: Maintenance Screen Export You can save system settings by exporting the configuration file (.bin) to a specified location for future use.
  • Page 70: Video And Audio Streaming Settings

    CM-4321 User and Installation Guide Warning: Do NOT unplug power while changing file names. 7.4 Video and Audio Streaming Settings Select the Streaming tab in the navigation bar at the top of the page to display the configurable video and audio selections in the sidebar. From the Streaming sidebar, the Administrator can configure specific video resolution, video compression mode, video protocol, audio transmission mode, etc.
  • Page 71 Configuration and Operation Note: The previous streaming limitation which required Format 2 stream resolution to be less than or equal to Format 1 stream resolution has now been removed. 7.4.1.1 NTSC Video Resolution Settings H.264 + H.264 Video Resolution: H.264-1 H.264-2 720 x 480 (30fps) 1920 x 1080 (30fps)
  • Page 72 CM-4321 User and Installation Guide MJPEG + H.264 Video Resolution: H.264 MJPEG 720 x 480 (30fps) 1920 x 1080 (30fps) 640 x 480 (30fps) 352 x 240 (30fps) 1920 x 1080 (15fps) 1280 x 1024 (30fps) 1280 x 720 (30fps) 1024 x 768 (30fps) 1920 x 1080 (15fps) 800 x 600 (30fps)
  • Page 73 Configuration and Operation 7.4.1.2 PAL Video Resolution Settings The following tables are video resolution settings for a PAL system. MJPEG + H.264 Video Resolution (PAL): H.264 MJPEG BNC Support √ 1920 x 1080 (13fps) 1280 x 1024 (25fps) 1920 x 1080 (13fps) 1280 x 720 (25fps) 1024 x 768 (25fps) 800 x 600 (25fps)
  • Page 74 CM-4321 User and Installation Guide H.264 + H.264 Video Resolution (PAL): H.264-1 H.264-2 BNC Support √ 1920 x 1080 (13fps) 1280 x 1024 (25fps) 1920 x 1080 (13fps) 1280 x 720 (25fps) 1024 x 768 (25fps) (25fps) 800 x 600 √...
  • Page 75: Text Overlay Settings

    Configuration and Operation H.264 Only Video Resolution (PAL): H.264 BNC Support 1920 x 1080 (25fps) Low Latency √ 1920 x 1080 (25fps) √ 1280 x 1024 (25fps) √ 1280 x 720 (25fps) √ 1024 x 768 (25fps) √ 800 x 600 (25fps) √...
  • Page 76: Gov Settings

    CM-4321 User and Installation Guide Suppose the displayed image of the camera is shown as follows. Figure 67: View-1 (Source) To rotate the image vertically, for example, select Flip video. The displayed image is reversed as shown below. Figure 68: View-2 Image Rotated Vertically (Reversed) Following are descriptions of different video rotate types.
  • Page 77: Video Compression

    Configuration and Operation 7.4.1.6 H.264 Profile The H.264 standard defines 21 sets of capabilities. These are referred to as profiles and they target specific classes of applications. Profiles for non-scalable 2D video applications which can be selected for both H.264 formats (i.e. Format 1 and Format 2) include the following: ...
  • Page 78: Video Ocx Protocol

    CM-4321 User and Installation Guide MJPEG Compression Setting A higher value implies higher bit rates and higher visual quality. The default setting of the MJPEG Q factor is 35. The setting range is from 1 to 70. Click Save to confirm the setting Note: MJPEG is not supported by Latitude.
  • Page 79: Video Frame Rate

    Configuration and Operation Video OCX protocol setting options include:  RTP over UDP  RTP over RTSP (TCP)  RTSP over HTTP  MJPEG over HTTP  Multicast mode – Enter in each field all required data, including Multicast IP address, H.264-1 video port, H.264-2 video port, MJPEG video port, MJPEG audio port, and Multicast TTL.
  • Page 80: Video Mask

    CM-4321 User and Installation Guide Note: A lower frame rate decreases video smoothness. 7.4.5 Video Mask From the Mask screen, you may select up to five rectangular portions of the View Area to ‘Mask.’ Below is an illustration with the maximum five masks displayed in the View Area, the last (fifth) one selected being highlighted in red.
  • Page 81: Audio

    Configuration and Operation 7.4.6 Audio From the Audio screen you can select the Transmission Mode, Server Gain, Bit Rate, and enable or disable storage of the audio recording. Figure 73: Audio Screen Transmission Mode  Simplex (Listen only) – The local/remote site can only listen to the other site. ...
  • Page 82: Camera-Related Settings

    CM-4321 User and Installation Guide Recording to Storage This function enables recording of the audio on the SD card. The Recording to Storage function may be enabled or disabled in the Audio screen. The default setting is Disabled. Note: This function works only if the Recording to Storage option has been selected or if the Schedule option has been set.
  • Page 83: Exposure

    Configuration and Operation 7.5.1 Exposure The exposure is the amount of light received by the image sensor and is determined by the amount of exposure by the sensor (shutter speed), and other exposure parameters. Administrators may either allow the camera to automatically select an exposure level using a programmed algorithm or choose the level themselves.
  • Page 84 CM-4321 User and Installation Guide Manual Shutter Mode In this mode, fixed shutter speeds may be selected from the dropdown menu. The shutter speed range is from 1 to 1/10000 sec (NTSC) and 1/1.5 to 1/10000 (PAL). Users should select suitable shutter speed according to the environmental luminance.
  • Page 85: White Balance

    Configuration and Operation 7.5.2 White Balance Shown below is the drop-down menu for controlling the camera’s White Balance (color balance). Figure 76: Camera Settings Screen – White Balance A camera needs to find a reference color temperature as a way of measuring the quality of a light source for calculating all other colors.
  • Page 86: Picture Adjustment

    CM-4321 User and Installation Guide  Manual – In this mode, you can manually change the white balance value. You can select a number between 0 – 127 for either/both Rgain and Bgain to increase the red and/or blue luminance. Press <√>...
  • Page 87: Backlight

    Configuration and Operation 7.5.3.5 Hue Camera image hue level is adjustable; select from a range of -12 to +13. Press <√> to confirm the new setting. 7.5.4 Backlight The Backlight Compensation function prevents the center object from being too dark in surroundings where excessive light is behind the center object.
  • Page 88: Digital Zoom

    CM-4321 User and Installation Guide 7.5.5 Digital Zoom The camera’s digital zoom is adjustable from x2 to x8. Select the desired zoom or Off. Press <√> to confirm the new setting. Figure 79: Camera Settings Screen – Digital Zoom...
  • Page 89: Wdr Function

    Configuration and Operation 7.5.6 WDR Function The Wide Dynamic Range (WDR) function resolves high contrast or changing light issues in order to enhance the video display. The WDR is adjustable from Low, Mid to Hi. A higher level of WDR represents wider dynamic range, so that the IP camera can capture a wider scale of brightness.
  • Page 90: Noise Reduction

    CM-4321 User and Installation Guide 7.5.7 Noise Reduction Different level options for 3D Noise Reduction (3DNR) include Low, Mid and High. A higher level of 3DNR generates relatively enhanced noise reduction. The proprietary Smart Picture Quality (SPQ) video processing method could drastically minimum motion blur and provides clear images even in low-light environment.
  • Page 91: Tv System

    Configuration and Operation 7.5.8 TV System Select the video format that matches your TV system: 25 fps (PAL) or 30 fps (NTSC). Press <√> to confirm the new setting. Figure 82: Camera Settings Screen – TV System Note: After changing the video format, the camera restarts automatically.
  • Page 92: Logout

    CM-4321 User and Installation Guide 7.6 Logout Selecting the Logout tab in the navigation bar closes the session. The following message appears: Figure 83: Login Message Upon clicking Login, the Login window opens. Figure 84: Login Window...
  • Page 93: Appendices

    Appendices Appendices  Technical Specifications  Device Search Software  Internet Security Settings  Install UPnP Components  Deleting the Existing DCViewer  Deleting Temporary Internet Files  Mounting Accessories...
  • Page 94: Technical Specifications

    CM-4321 User and Installation Guide A.1. Technical Specifications Camera Image Sensor 1/2.7” 2.1MP Progressive CMOS Sensor Resolution 1920 x 1080 Sensitivity 0.5 lux (color mode) measured with DSS off at 30 IRE CM-4231-00 4mm, F1.5, 78° HFOV Lens type CM-4231-30 2.8mm, F2.0, 110°...
  • Page 95 Appendices Network IPv4/v6, TCP/IP, UDP, Unicast / Multicast, RTP, RTSP, HTTP, HTTPS, Network Protocols ICMP, FTP, SMTP, DHCP, PPPoE, UPnP, IGMP, SNMP, QoS, ONVIF Profile S, IEEE 802.1X Interface 10/100Mbps Ethernet, Auto-sensing, Full/Half-Duplex (RJ45) Configuration Remote via web access or video management software Flash memory for upgrade of camera firmware over the network Firmware Upgrade (1GB Flash/2GB RAM)
  • Page 96: Device Search Software

    Both are supplied on the included CD. From the Latitude Sidebar, run the Unified Configurator by selecting Applications > Device Configuration Tool and then on the Unified Configurator screen, click DVTEL HD Series. 5. In the Device Search application, click Device Search and do the following: a.
  • Page 97: Searching And Accessing The Camera With Device Search

    Once the network settings are changed, a new search will relist the units. The units may then be configured via the web interface. If DVTEL Latitude is being used, configure the unit with a static IP address rather than with DHCP. This ensures that the IP address will not automatically change in the future and interfere with configurations and communication.
  • Page 98 CM-4321 User and Installation Guide 3. In the Device Search application, click the Device Search button. 4. If the Windows Firewall is enabled, a security alert window will pop up. Do the following: a. Click Unblock to continue. Latitude users should consult the Latitude Installation Instructions on disabling the Windows Firewall.
  • Page 99 Appendices 7. Right-click and select Browse to directly access the camera via a web browser. The default web browser opens and requests access to the camera IP address. Figure 87: Device Search Application – Select Browse 8. When the web browser contacts the camera IP, do the following: a) Log in using the default user name Admin and password 1234.
  • Page 100 Note: If the password is changed and DVTEL Latitude AdminCenter Discovery feature is in use, deselect all other proprietary types. Select DVTEL HD Series so that the new password can be configured in the Discovery tab settings. Additionally, you can change the camera’s network property (either DHCP or Static IP) directly in the...
  • Page 101: Internet Security Settings

    Appendices A.3. Internet Security Settings If ActiveX control installation is blocked, either set Internet security level to default or change ActiveX controls and plug-in settings. Internet Security Level: Default 1. Start Internet Explorer (IE). 2. From the Command Bar toolbar, select Tools and select Internet Options from the menu that appears.
  • Page 102 CM-4321 User and Installation Guide ActiveX Controls and Plug-in Settings - Creating a Custom Level 1. Start Internet Explorer (IE). 2. From the Command Bar toolbar, select Tools and select Internet Options from the menu that appears. Figure 92: Command Bar Toolbar – Internet Options 3.
  • Page 103: Install Upnp Components

    Appendices A.4. Install UPnP Components Follow the instructions below to enable UPnP so that the camera can be discovered and displayed in Network locations under Other Devices: To enable UPnP discovery in Windows 7 and Windows 8: 1. Click (Start) and select Control Panel. 2.
  • Page 104 CM-4321 User and Installation Guide 5. Expand the Home or Work node, select Turn on network discovery. 6. Click Save Changes. Note: Network discovery requires that the DNS Client, Function Discovery Resource Publication, SSDP Discovery, and UPnP Device Host services are started, that network discovery is allowed to communicate through Windows Firewall, and that other firewalls are not interfering with network discovery.
  • Page 105: Deleting The Existing Dcviewer

    Appendices A.5. Deleting the Existing DCViewer Users who have previously installed the DCViewer in the PC should first delete the existing DCViewer from the PC before accessing the camera. To delete a legacy DCViewer: 1. Click Start and select Control Panel. 2.
  • Page 106: Deleting Temporary Internet Files

    CM-4321 User and Installation Guide A.6. Deleting Temporary Internet Files To improve browser performance, it is recommended to clean up all of the Temporary Internet Files. The procedure is as follows: To delete temporary Internet files 1. In Internet Explorer (IE), from the Command Bar toolbar, click Tools and select Internet Options from the menu that appears.
  • Page 107 Appendices A.7. Mounting Accessories The following mounting accessories are available from DVTEL for installation of your Quasar CM-4321 Compact Fixed Dome IP Camera. For more information on available options, contact your DVTEL sales representative or visit www.DVTEL.com to request details on where to get the accessories you need.
  • Page 108: Contacting Dvtel

    CM-4321 User and Installation Guide Contacting DVTEL DVTEL Inc. is a multiple award-winning market leader in the development and delivery of intelligent security solutions over IP networks. DVTEL provides unified solutions that leverage existing network infrastructure, while providing unmatched levels of flexibility, scalability and cost-effectiveness—all backed by superior customer support.

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