UTStarcom F1000 Vonage Handbook page 78

Symptom
Strong
interference noise
during call; or call
interrupted
The battery
cannot be
charged (The
battery indicator
bar does not
scroll)
While using
headset/earpiece,
can't hear
conversation or it
is distorted
The phone's time
is off by one hour
How to know the
F1000 phone's IP
address and MAC
Address?
Net Search didn't
find my AP
For more troubleshooting help, visit www.vonage.com/help.
Diagnosis
Is there
nearby that is preventing
signals from passing?
Is there data download
via the AP, which affects
your phone's
quality?
Is the charger properly
connected to the phone?
Is the charger connected
to a 100-240V AC wall
outlet?
a Does the
earpiece have a round
the 2.5mm 3 conductor plug
(4 silver sections with 3
black rings)?
Are Time Zone and DST
set properly?
Have you accessed the
Network
option?
Is SSID
disabled on your AP?
Is the phone within range
of your AP?
an obstacle
signal
headset /
Information
broadcasting
Troubleshooting
Solution
Move to another
area.
Connect to another
AP or stop the data
download.
Connect
charger and phone
correctly.
Connect
charger to
100-240V AC wall
outlet correctly.
Use a correct
headset/earpiece.
Correct Time Zone
and DST settings
Refer to "Network
Information"
page 65.
Enable your AP's
SSID broadcasting.
Move to your AP's
range.
the
the
a
on
73