Maxtor OneTouch User Manual page 74

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7. What does partitioning a drive mean?
Partitioning is a way of dividing up your hard drive into different
sections which appear as separate drive letters in windows and
drive icons in the Macintosh OS. Partitioning helps you to
manage files more easily. One common use of partitioning is to
install your operating system in one partition and all of your
applications in another.
8. How do I partition my drive?
There are a number of excellent programs for partitioning. For
more information on the appropriate one for your operating
system see the Maxtor online knowledgebase:
http://www.maxtorkb.com
USB Troubleshooting
9. My applications run slowly using the USB 1.1 interface
When you connect the drive to your system using the
USB 1.1 interface, the data transfer rate is approximately
1 MB per second. Maxtor does not recommend installing
applications on a drive using the USB 1.1 interface. You can
6 however use your drive to store the data for many applications
over a USB 1.1 interface.
10. I get a message stating that I have a high-speed device
connected to a low-speed port (Windows XP)
This is normal. Windows XP is letting you know that you have
connected your USB 2.0 drive to a USB 1.1 port and you will
not have the high-speed capabilities that you would have with a
USB 2.0 port.
11. I'm having data transfer performance problems with my
USB 2.0 adapter card
Maxtor drives will run as fast as the host adapter card will allow
(up to the maximum burst rate of 480 Mb per second). If you
70
are having performance issues, make sure the card's drivers
are the most current available and that they are installed
properly.
Application Troubleshooting
12. Applications installed on the drive stopped running
See "Installing Applications on Your Drive" on page 46 of
chapter 3, for an explanation of possible reasons for and
solutions to this problem.
®
13. My Retrospect backup files seem to be limited to 4GB
Backup files created by Retrospect Express may be limited to a
file size of 4GB. This limitation is due to the file size restriction
imposed by the FAT32 file system. You can remove this
limitation for Windows 2000 / XP and the Macintosh by
reformatting your drive to another file system. See "Formatting
Your Drive for Windows" on page 35 in chapter 3 for additional
information.
14. My computer drops frames when I capture video from my
Canon camcorder
Some models of Canon camcorders produced in 1998 and
1999 have trouble transferring DV data over the 1394 interface.
For the latest information and a solution for this problem,
search the Maxtor Knowledge Base at www.maxtorkb.com
with the key word "Canon."
15. Administrator Privilege for Windows
During software installation, the Windows operating system
may display a message regarding a requirement for
Administrator Privilege to install and run the Retrospect
software. To check if you have Administrator Privilege for the
account you use to "Logon" into Windows, follow these steps:
a. Click the Windows Start button, choose Control Panel.