Arris Touchstone TG862 User Manual page 46

Getting
Safety Started
Ethernet
Installation Configuration
5
Touchstone TG862 Telephony Gateway User's Guide
Usage Troubleshooting
Is the Telephony Gateway plugged into a wall outlet?
• If so, unplug the phone connector at the back of the Telephony
Gateway and plug in a known working phone. If you now have
dial tone, the problem is with the house wiring. Contact your
cable company or a qualified wiring technician to correct the
house wiring. If you still do not have dial tone, contact your serv-
ice provider.
Glossary
46