Ram Clear; List Of The Cs Remote Care Error Code - Konica Minolta bizhub C35P Service Manual

Field Service Ver. 1.0 May 2010
E. REPORT SETTINGS
(1) Use
• Select the items of report data that will be sent to the center.
• The items of report data which can be set are as follows.
SALES COUNT/ERROR COUNT/SERVICE COUNT/LIFE COUNT/SYSTEM DATA/
HISTORY DATA/ADJUSTMENT DATA/COVERAGE DATA

10.13.12 RAM CLEAR

A. Use
• To reset the every setting data for CS Remote Care to the default settings.
• To be used for setting CS Remote Care.
NOTE
• If RAM clear is selected during transmission, RAM clear processing will be imple-
mented at the time the transmission is completed regardless of whether it is done
properly or not.

10.13.13 List of the CS Remote Care error code

NOTE
• When a code other than the ones listed below is displayed, contact CSRC Server
Administrator and inform the error code.
Error code
0001 Connection timeout during transmission
0*** Transmission error
###: http responding code (hexadecimal)
0003 Connection timeout when receiving
0005 Receiving error
1030 Machine ID mismatching
• Received an e-mail which tells that machine
ID mismatches.
1050 Grammar error
• Received mail did not define the CS Remote
Care command (2 digits).
• The Type of Subject and the command of
attached file are not consistent.
1061 Modifying not allowed
• The host sent a command mail that asked
modifying data of item where setting change
is not allowed.
1062 Modifying not available due to the copy job
currently performing
• When informing the host that it cannot be
modified due to the copy job currently per-
forming.
1080 Data length problem
• LEN value of TEXT data and actual data
length are not consistent.
Error
10. SERVICE MODE
Solution
• Check the http server on User
side.
• Check the http server on User
side.
• Check the POP3 server on User
side.
• Check the POP3 server on User
side.
• Check the machine ID setting.
• Check the machine ID setting on
host side.
• Check mail content.
• Ask the host to send another
instruction mail for modifying.
• Ask the host to send another
instruction mail for modifying.
• Ask the host to send another
instruction mail for modifying.
127