Toshiba e-studio2050c Troubleshooting Manual page 115

7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error
Code
Destination mail address error
1C6C
System error
1C6D
SMTP client OFF
1C70
SMTP authentication error
1C71
POP Before SMTP error
1C72
1CC0 Job canceled
Power failure
1CC1
3A10 MIME format error
3A20 Email process error
Partial Email timeout error
3A30
Invalid partial Email received
3A40
HDD full error
3A50
Interrupt partial Email reception
3A70
Partial Email disabled
3A80
3B10 Email format error
Content-Type error
3B20
3B40 Email decode error
TIFF analysis error
3C10,
3C13
TIFF compression error
3C20
TIFF resolution error
3C30
TIFF paper size error
3C40
Offramp transmission error
3C50
Problem Description
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Corrective Action
Check if there is an unpermitted character in the
Destination Email address. Delete the unpermitted
character and reset the appropriate Destination Email
address, then try again.
Turn the power OFF and then back ON. Perform the job in
error again. If the error still occurs, contact your service
representative.
Ask your administrator to enable the SMTP Client and
perform the job again.
Confirm that the login name and password are correct. If
SSL is enabled, make sure that SSL port number is
correctly set.
Confirm that the POP Before SMTP settings and POP3
settings are correct.
The job was canceled.
Check whether the power cable is connected properly and
is inserted securely. Check whether the power voltage is
unstable.
Ask the sender to resend the Email in the MIME1.0 format.
Ask the sender to resend the Email.
Ask the sender to resend the Email, or change the Partial
Wait time setting.
Ask the sender to resend the partial Email in the RFC2046
format.
Ask the sender to resend the Email by separating it into
several Emails. If this error occurs due to running out of
paper and too many waiting jobs being stored in the hard
disk, add paper to activate the other jobs.
Ask your administrator to enable the Enable Partial Email
setting and ask the sender to resend the Email.
Ask your administrator to enable the Enable Partial Email
setting and ask the sender to resend the Email.
Ask the sender to resend the Email.
Ask the sender to resend the Email with attached files that
are TIFF format.
Ask the sender to resend the Email.
Ask the sender to resend the Email with attached files that
are TIFF format.
Ask the sender to resend the Email with attached TIFF
files in the MH, MR, MMR, or JBIG compression.
Ask the sender to resend the Email with attached TIFF
files whose resolution is either 200 x 100, 200 x 200, 200 x
400, 300 x 300, or 400 x 400 dpi.
Ask the sender to resend the Email with attached TIFF
files that can be printed on paper permitted for the
equipment.
Ask the sender to specify the correct fax numbers and
resend the Email.
Error Codes 113