Toshiba e-studio2050c Troubleshooting Manual page 120

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Power failure occurred
2DC1
Store to USB
Wrong Job status
2E10, 2E12,
2E13
Not enough memory
2E11
Invalid parameter specified
2E14
Document size exceeded limit or maximum
2E15
size
Failure to create directory
2E30
Failure to create file
2E31, 2E33
Failure to delete file
2E32
Failure to convert image file format
2E40
Encryption error Failure to create a file
2E43
Creating a file was not allowed
2E44
118 Error Codes
Problem Description Corrective Action
Make sure that the power cable is
connected properly and is inserted securely.
Resend the job.
Turn the power OFF and then back ON. Try
the problem job again. If the error still
persists, contact your service representative.
Wait for a while and try again. If the error still
persists, turn the power OFF and then back
ON, and make another effort.
If you are using a template, create it again. If
the error still persists, turn the power OFF
and then back ON, and then try again.
Divide the file into several files, or reattempt
in a single-page format.
Make sure that the access privilege to the
storage directory is writable and also that the
disk in the directory has enough space, and
then try again. If more than one job is
performed simultaneously, the error may
occur because the disk temporarily runs out
of space. In this case, wait for a while and try
again. If the error still persists, turn the
power OFF and then back ON, and make
another effort.
Make sure that the access privilege to the
storage directory is writable and also that the
disk in the directory has enough space, and
then try again. If more than one job is
performed simultaneously, the error may
occur because the disk temporarily runs out
of space. In this case, wait for a while and try
again. If the error still persists, turn the
power OFF and then back ON, and make
another effort.
Turn the power OFF and then back ON. Try
the problem job again. If the error still
persists, contact your service representative.
This error occurs when conversion to a
highly compressed PDF format fails. Do the
scanning again. If the error still persists, Use
the normal PDF format. When this error
occurs in conversion other than to a highly
compressed PDF format, turn the power
OFF and then back ON. Then try to scan
again. If the error still persists, contact your
service representative.
If the error still persists after reattempting,
turn the power OFF and then back ON. Then
make another effort.
Creating an unencrypted file was not
allowed. Configure the encryption settings
and try again. To create an unencrypted file,
consult the administrator.