Prime Line Selection; Priority Call Queuing; Private Lines - Samsung OfficeServ 7200 General Description Manual

PRIME LINE SELECTION

Any station can be programmed to select a specific line, trunk group, telephone number, station or station
group when the handset is lifted or the speaker key is pressed (same as Hot Line feature).

PRIORITY CALL QUEUING

This feature places calls to an UCD or NORMAL station queue ahead of other calls based on priority level (1-
9). The system reads the DID number, Caller ID number or trunk ID number, compares it to a preprogrammed
table, then assigns it the corresponding priority that places it in the appropriate position in the group queue.

PRIVATE LINES

For private line use, stations can be prevented from dialing and/or answering any line.
PROGRAMMABLE LINE PRIVACY
Each outside line can be programmed to ignore the automatic line privacy. This allows up to four other par-
ties to join your conversation by pressing the line button. This is similar to 1A2 key telephone operation.
PROGRAMMABLE TIMERS
There are over 50 programmable system timers to allow each installation to be customized to best fit the end
user's application.
RECALLS
Calls put on hold, transferred or camped-on to any station will recall to the originating station if not answered
within a programmable time. A recall that goes unanswered for the duration of the attendant recall timer will
recall to the system operator group. Hold, transfer, camp-on and attendant recalls have individual program-
mable timers. Calls recalling to buttons with tri-colored LEDs will flash amber.
RECALL TO OPERATOR
This function will allow the call to recall the operator instead of to the transferring station after the transfer
recall time expires.
REDIAL REVIEW
The Redial Review feature allows a review of the last number before dialing or allows access to the Call Log
Blocks if assigned. These Call Log Blocks record the last ten (10) numbers dialed. When the LNR key is pressed
the last number dialed is displayed. The log can then be scrolled using the Volume (Up/Down) keys and a pre-
viously dialed number can be selected.
REMOTE PROGRAMMING—PC (Device Manager)
Remote programming allows the technician to access the system database from a remote location for the
purpose of making changes to the customer data. Device Manager is a proprietary programming application
used to access and manipulate the database. The Installation Tool program connects to the system via LAN
connection to the MP20. The Device Manager program is available in two versions: Embedded version, which
resides on the phone system processor card, or Client version, which resides on the technician's PC.
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