5.1.3 Cover open jam
[E40] Jam access cover opened during printing
Is the jam access cover open?
YES
Remove paper if there is any, then shut the cover.
NO
Is the voltage of 24V being supplied from the power supply unit?
(Perform the input check in the test mode: 03-[FAX] ON/[1]/[H])
NO
1. Check if the connector for 24V power supply is disconnected.
2. Check if the connector J319 on the LGC board is disconnected.
3. Check if the connector pins are disconnected and the harnesses are open-circuited.
4. Check if the conductor pattern on the LGC board is short- or open-circuited.
5. Replace the LGC board.
YES
Replace the LGC board.
December 2000 © TOSHIBA TEC
5 - 17
DP4500/3500 TROUBLESHOOTING