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5.1 Warranty
The following warranty applies to all Wegener Communications products including the
Unity 552
All Wegener Communications products are warranted against defective materials and
workmanship for a period of one year after shipment to customer. Wegener
Communications
Wegener Communications
assemblies. Wegener Communications shall not be liable for any special, indirect,
or consequential damages. This warranty does not cover parts or equipment which
have been subject to misuse, negligence, or accident by the customer during use.
All shipping costs for warranty repairs will be prepaid by the customer. There are no
other warranties, express or implied, except as stated herein.
5.2 Technical Support
If the unit should fail to perform as described, if you need help resolving problems with your
Unity 552
Wegener Communications Customer Service
mail service@wegener.com .
To return a product for service:
1. Obtain a Return Material Authorization (RMA) number by completing and faxing a
2. To help us identify and control returned units, plainly write the RMA number on the
3. Return the product, freight prepaid, to the address below:
Service Department RMA# ________
Wegener Communications, Inc.
359 Curie Drive
Alpharetta, GA 30005
Note:
www.wegener.com
5 C
HAPTER
USTOMER
:
' obligation under this warranty is limited to repairing or, at
, or for questions about obtaining service for your Unity 552 , please contact
copy of the RMA Request Form to (678) 624-0294 . Or you may e-mail the same
information to: service@wegener.com .
outside of the product-shipping container. This will help us return your unit to you as
quickly as possible.
All returned material must be shipped freight prepaid. C.O.D. shipments will not be
accepted.
800089-01 Rev. C
S
ERVICE
' option, replacing parts, subassemblies, or entire
at ( 770) 814-4057 , Fax (678) 624-0294 , or e-
Unity 552 User's Manual
43
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