NetComm NB9 User Giude
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NetComm NB9 User Giude

NetComm NB9 User Giude

Adsl2+ voip router
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Summary of Contents for NetComm NB9

  • Page 2: Table Of Contents

    Minimum System Requirements: ..............7 Do I need a micro filter? .................. 8 Filters and Multi-purpose Gateways ..............8 Getting to Know the NB9/NB9W ................9 LED Indicators ....................9 Default Settings ................... 11 Restore Factory Default Setting ..............12 Connecting the NB9/NB9W ................
  • Page 3 For this feature to function correctly, you need a functioning telephone line and that line needs to be correctly connected to the NB9/NB9W’s line port. NetComm will not be liable to any person for any expenses, losses, damages or costs if the emergency operator cannot be reached for any reason beyond NetComm’s control, including but not...

  • Page 4: Overview

    Overview Thank you for purchasing the NetComm NB9/NB9W ADSL2+ VoIP Router. NetComm is proud to introduce this entirely new class of all-in-one device incorporating ADSL2+, VoIP and Wireless in a single compact unit. The NB9/NB9W is truly a ‘broadband communications gateway’ that, when attached to the appropriate ISP services, will enable multiple broadband communications streams to run concurrently into your home or office.

  • Page 5: Nb9/Nb9W Package Contents

    NB9/NB9W Package Contents Your NB9/NB9W contains the following items: • NB9 OR NB9W Broadband Communications Gateway (both models shown) • Power Supply • 2 x RJ11 ADSL Line Connection Cable • RJ4 Cat 5 Ethernet cable • Installation CD •...

  • Page 6: Selected Terminology Used In This Manual

    A telephone line used for a standard phone-line and service will be POTS referred to as POTS (=Plain Old Telephone Service) The line that connects the NB9/NB9W to a POTS line may be Pass-through Line referred to as a pass-through line...

  • Page 7: Minimum System Requirements

    Minimum System Requirements: Different aspects of the NB9/NB9W have different requirements, so let’s look at them in turn. We’ll start with your computer, which ought to match the following requirements if you are to enjoy the benefits of a high-speed ADSL connection and use of VoIP and Wireless Networking.

  • Page 8: Do I Need A Micro Filter

    With the NB9/NB9W, an in-line splitter is placed between a non-filtered telephone outlet and the NB9/NB9W. One RJ11 cable is then connected from the splitter’s ‘Line’ port TO the NB9/ NB9W LINE port. Another is connected from the splitters ‘ADSL’ port to the NB9/NB9W ADSL port.

  • Page 9: Getting To Know The Nb9/Nb9W

    Getting to Know the NB9/NB9W It is recommended that you take a moment to acquaint yourself with the indicator lights, ports and default settings of the NB9/NB9W prior to commencing with installation. LED Indicators Colour Mode Function Green The router is powered up...

  • Page 10: Back Panel Ports

    Connect the power adaptor that comes with your Power NB9/NB9W. Reset button. Depress for 10 seconds to return your Reset NB9/NB9W to its default settings. Switch to power on / off your NB9/NB9W On / Off NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 11: Default Settings

    Empty: Once you have run through ‘ADSL Quick Setup’ you will have a saved WAN connection; • Default connection type: PPPoE (most common for Australian ISPs); • VPI / VCI: 8 / 35; Modem Access • Username: admin • Password: admin NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 12: Restore Factory Default Setting

    Restore Factory Default Setting Restore Factory Defaults will reset the NB9/NB9W to its factory default configuration. Occasions may present themselves where you need to restore the factory defaults on your NB9/NB9W such as: • You have lost your username and password and are unable to login to your NB9/ NB9W’s web configuration page;...

  • Page 13: Connecting The Nb9/Nb9W

    Connecting the NB9/NB9W The diagram below shows you how to connect the NB9/NB9W to your PC, ADSL and POTS service. The initial set-up is required regardless of whether you wish to use ADSL, VoIP, Wireless, only one, or any combination of these.

  • Page 14: Connecting The Cables

    Connect the other end to the LINE port on NB9/NB9W; 3. Connect the ADLS service - connect one end of the second accompanying RJ11 cable to the ADSL port of the splitter and connect the other end to the ADSL port of the NB9/ NB9W;...

  • Page 15: Establishing An Adsl Connection Via Pppoe

    (e.g. PPPoA, Static, Bridge, etc.). If unsure, follow the steps in this section first. At this point you must have your NB9/NB9W connected according to Section 1, above, with your PC connected to the NB9/NB9W via Ethernet cable (or wireless link for NB9W only). You must also have your ISP-supplied username and password on hand.
  • Page 16 7. After Save/Reboot, close Browser Window and wait for several minutes. Then re-open Browser Window and log in to the NB9/NB9W again following steps 1-2 above. You will then see the Basic>Home page indicating your ADSL service is connected. Proceed to cofigure VoIP and Wireless, if required.

  • Page 17: Establishing Your Wireless Connection (For Nb9W Only)

    4. The default name (SSID) of the NB9W’s wireless network, ‘wireless’, will appear; 5. Connect to the SSID ‘wireless’ and when prompted, enter the default HEX password which is A1B2C3D4E5; 6. Proceed with ‘Establishing an ADSL link via PPPoE’ above. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 18: Setting Up Your Voip Account

    VoIP service on your NB9/NB9W. 1. If you are not already logged into your NB9/NB9W, open a web browser and navigate to http://192.168.1.1 and login with the NB9/NB9W username & password (admin / admin);...
  • Page 19 2. Click on ‘Voice’ to access the VoIP setup page; 3. Interface Name: Don’t change the ‘Interface name’ setting; 4. Preferred codec: The preferred codec is set to ‘none’ which means your NB9/NB9W will choose the correct codec when communicating with your SIP proxy from your VSP (VoIP Service Provider);...
  • Page 20 10. DispName: This is the user-defined ‘extension number’ that will display on the other phone connected to the NB9/NB9W; 11. VoIP Phone Number: issued by VSP 12. AuthID: same as above 13. Auth. Password: VoIP password issued by VSP 14. Once VoIP settings have been entered, click on Apply and Save all VoIP Parameters.

  • Page 21: Computer Hardware Configuration

    Skip to step 10. 5. If Internet Protocol (TCP/IP) does not display as an installed component, click Add… 6. In the Select Network Component Type dialog box, select Protocol, and then click Add… NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 22 13. Click OK twice to confirm and save your changes. You will be prompted to restart Windows. 14. Click Yes. Note: For detailed information regarding the advanced features of this product, refer to the Advanced Settings sections. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 23: Digging Deeper - Advanced Settings

    Digging Deeper – Advanced Settings Your NB9/NB9W has many advanced features that you may want or need to use in the future. Let’s start by taking a look at the menus in the web interface. 1. Login to the NB9/NB9W web interface (http://192.168.1.1);...

  • Page 24: Basic

    Basic Basic>Home The first page you see after you have successfully setup your NB9/NB9W is the Basic > Home which provides a summary of the status of your NB9/NB9W: Field Description The ID of the board being used by your NB9/NB9W Board ID The current version of software (firmware) loaded...

  • Page 25: Basic>Adsl Quick Setup

    Basic>ADSL Quick Setup The NB9/NB9W can be opened in a Web Browser window of a computer attached to the device by entering the Web address http://192.168.1.1. Enter User ID: admin and password: admin. The ‘ADSL Quick Setup’ page will then be displayed when the device is first started, or if you have deleted your WAN connection settings or reset the NB9/NB9W to factory defaults.

  • Page 26: Voice

    About SIP & VoIP Voice Settings The NB9/NB9W has the ability to connect two regular telephones via the Phone1 and Phone2 ports on the rear of the unit and provides a number of sophisticated call-management functions such as call forward, call waiting, call transfer and so on. The following section provides further details of how to set up VoIP services, and then how to use the advanced telephony functions offered by the NB9/NB9W.

  • Page 27: Voice Menu 1

    Voice Menu 1 Enter your VoIP details in the NB9/NB9W through the Voice menu. Clicking on the Voice Menu will retrieve the following screen: Entries in these fields are as follows: Field Value Current WAN connection; if you have set up your...

  • Page 28: Voice Menu 2

    VoIP parameters. The NB9/NB9W provides for two telephone ‘extensions’. If you have one VoIP number and one telephone handset, plug this phone into Port 1 and enter the VoIP details in fields labelled with 1… .
  • Page 29 Once you have input these settings, click Apply and Save VoIP Parameters which will save your settings and attempt to register the NB9/NB9W with your VSP. Click on Basic>Home to check the status of your VoIP service. In the Basic-Status window, you will...

  • Page 30: Wireless (Nb9W Only)

    (Media Access Control) address of the AP (Access Point) and in Independent BSS or ad-hoc networks, the BSSID is generated randomly. Defaults to Australia Country [Not implemented in this product version] Association Button Enable When settings are entered, click Save/Apply NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 31: Wireless Security Quick Setup

    Default SSID: wireless. This can continue to be used or changed to the name of your choice. Next, click on Wireless>Security. You should see that WEP encryption is enabled by default. Click on Set Encryption Key button to either check, or change, the WEP encryption key: Default WEP Key: A1B2C3D4E5 NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 32 It is also recommended that your SSID or network name not advertise your actual name but be kept ‘generic’ or anonymous. Note: WEP Security is the appropriate choice if the network clients that wish to connect include 802.11b standard NICs. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 33 Users wishing to connect to your network will need to know the SSID name and the WPA Pre-Shared Key. Note: Wireless client network cards must be WPA-compliant to connect to your network; if in doubt check the wireless client network card documentation, or use WEP security (above). NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 34: Wireless Security In Detail

    ‘WPA’ stands for Wi-Fi Protected Access and is an improvement on WEP. WPA2 offers further refinements to WPA. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 35: Network Authentication

    RADIUS server, the port on which to connect to it, and the Shared Key used to authenticate with it. Disregard this security setting unless you are setting up or connecting to a RADIUS server. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 36 AES support through a firmware update to your existing wireless clients / equipment, support for AES is optional and is dependent on vendor driver support. TKIP+AES: This will allow either TKIP or AES wireless clients to connect to your NB9W. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 37 Enables WPA2 or WPA wireless clients to connect Mixed WPA2/WPA: to the NB9W. Requires a RADIUS server to authenticate the wireless clients. Enables WPA2 and WPA clients to authenticate using Mixed WPA2/WPA-PSK: a PSK (Pre-Shared Key) instead of a RADIUS server. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 38: Wireless Configuration

    Leave at default setting ‘Auto’ unless there is a Multicast Rate specific requirement for multicast. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 39: Dtim Interval

    Before a station (wireless client) enters power save mode, the station needs the beacon interval to know when to wake up to receive the beacon (and learn whether there are buffered frames at the access point). NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 40 Xpress -compatible network devices allowing a total theoretical bandwidth of 108Mbps. If you are communicating with Xpress -equipped wireless network client machines, enable Xpress otherwise, don’t enable. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 41: Wireless > Mac Filter

    The MAC address is referred to as a ‘physical address’ by Windows. It is always in the format of six groups of two characters separated by a hyphen. If the NB9W does not recognise the address as valid, enter the values separated by a colon : instead of a hyphen. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 42: Wireless > Bridge

    Any wireless bridge within range may connect. Bridge Restrict disabled Scans for available wireless bridges and displays Enabled (Scan) MAC address of any that it has found. Click ‘Refresh’ to initiate scan if required, then select bridge of choice. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 43: Wireless > Station Info

    Wireless > Station Info This page shows the MAC address of authenticated wireless stations that are connected to the NB9W and their status. In the example below there is one workstation attached to the wireless network. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 44: Management

    Management Management > Device Settings > Backup Backup enables you to save a copy of the NB9/NB9W configuration file. This can be re-loaded to restore your settings should you need to reset the device to its factory defaults. The default file name is backupsettings.conf, or give it an explanatory name (e.g. NB9WHome.conf) and save it to somewhere safe on your computer.

  • Page 45: Management > Device Settings > Update Firmware

    Management > Device Settings > Update Firmware The ‘Update Firmware’ screen allows you to obtain an updated firmware image file from NetComm. Manual software upgrades from a locally stored file can be uploaded using this screen by selecting a firmware file saved to your hard-disk and clicking the ‘Update Firmware’ button.

  • Page 46: Management > Snmp

    SNMP management station program such as MIB browser on a local host to obtain information from the SNMP agent, in this case the NB9/NB9W (if SNMP enabled). An SNMP ‘community’ performs the function of authenticating SNMP traffic. A ‘community name’ acts as a password that is typically shared among SNMP agents and managers.

  • Page 47: Management > Sntp

    LAN IP of the web server on port 80 (default for HTTP traffic). If you enable HTTP WAN access to the NB9/NB9W you will be notified that the default port to access the NB9/NB9W has been updated to port 8080. Therefore, your web server will not need to be reconfigured, and you can access your NB9/NB9W on the WAN side using address http:// WAN_IP_OF_NB9/NB9W:8080.

  • Page 48: Access Control > Ip Addresses

    The IP Addresses option limits the Access>Services by IP address. If the Access Control Mode is enabled, only the listed IP addresses can access the NB9/NB9W for the specified services. Before the service is enabled, specify the IP addresses by clicking the Add button and entering the address details.

  • Page 49: Advanced

    Once settings are entered, click Save. Connection status can be checked under Status>Diagnostics. Choosing a WAN Profile In the event that you wish to set up several connection profiles on your NB9/NB9W for use in different locations OR with different ADSL services •...
  • Page 50 In the event that you wish to set up an alternative connection type, for example a PPPoA connection rather than the more common PPPoE type, this is done in the following screen which is accessed from Advanced>WAN>New. Select required connection type, click on Next and follow the prompts. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 51: Advanced > Lan

    Advanced > LAN Configure the NB9/NB9W’s LAN IP address and subnet mask. Save button only saves the LAN configuration data. Save/Reboot button saves the LAN configuration data and reboots the NB9/ NB9W to make the new configuration effective. Field Means Default: 192.168.1.1.
  • Page 52 When your NB9/NB9W hears an IGMP report from a host for a given multicast group it adds the host’s port number for that group. When the NB9/ NB9W hears an IGMP Leave, it removes the host’s port from the table entry.
  • Page 53 IGMP Snooping generates no additional network traffic, allowing you to significantly reduce multicast traffic passing through your NB9/NB9W. Save the settings. Save Save and reboot with the settings applied. Save / Reboot NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 54: Advanced > Nat > Explanation

    The port-mapping process invokes advanced routing functionality to ‘bind’ the Port Mapping request to the LAN client from which it originated. A basic NAT operation is depicted in this illustration: NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 55: Advanced > Nat > Port Forwarding

    Advanced > NAT > Port Forwarding Note: This option is not available if your NB9/NB9W is in Bridge mode. To display the NAT function, you need to have enabled the NAT feature in the WAN Setup. By default, NAT is enabled on your NB9/NB9W Clicking on Advanced >...
  • Page 56 NB9W that clients try to connect to. (e.g. port 80 on the WAN side for clients trying to connect to a web server). The external port end on the WAN side of your NB9/ External Port End NB9W that clients try to connect to. (e.g. if you are running a service that requires a range of ports to be open you would enter the last port in the range here).

  • Page 57: Advanced > Nat > Port Triggering

    7175 51200, 51201,51210 4000 4000 ICU II 2019 2000-2038, 2050-2051, 2069, 2085,3010-3030 6667 531, 6666, 6667 MSN Gaming Zone 47624 2300-2400, 28800-29000 PC to Phone 12053 12120,12122, 24150-24220 Quick Time4 6970-6999 wowcall 8000 4000-4020 NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 58: Advanced > Nat > Dmz

    Internet. Enter the IP address of the DMZ computer and click ‘Save/Apply’. The computer with that IP address can then serve web pages or games to the outside world, while the rest of your network remains private. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 59: Advanced > Security > Ip Filtering

    Enter name for this filter/rule Filter Name Choose UDP/TCP or both Protocol Source IP address Source Subnet Mask Either port or port range Source Port Destination IP address Destination Subnet Mask Either port or port range Destination Port NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 60: Advanced > Security > Parental Control

    Advanced > Security > Parental Control Parental Control allows NB9/NB9W administrator to restrict access according to hours of the day. Enter target machine’s MAC address and create a Rule Name (called ‘User Name’) and a time range. If you wish to restrict access from, say, 10:00pm until 6:30 in the morning, create two rules to cover the period 10:00-Midnight and midnight –...

  • Page 61: Advanced > Qos

    Leave blank unless advised by VSP or Network IP Type of Service Administrator Protocol LAN IP address of NB9/NB9W i.e. 192.168.1.1 Source IP Address Source Subnet Mask of same i.e. 255.255.255.0 Source Subnet Mask Leave blank unless advised by VSP or Network...

  • Page 62: Advanced > Routing > Default Gateway

    Default Gateway is checked by default and ensures that the NB9/NB9W will accept the first received IP address assigned to it by the DHCP server to which it connects. This will generally be the ISP’s server. You would only uncheck this if the NB9/NB9W was being used in Static Routing mode (see below).

  • Page 63: Advanced > Routing > Static Route

    Advanced > Routing > Static Route Static routing allows computers that are connected to the NB9/NB9W to communicate with computers on another LAN segment which are connected to the NB9/NB9W via another router. See diagram below for example setup: To set a static route, click add and enter the relevant details in the fields e.g. 192.168.1.2...

  • Page 64: Advanced > Routing > Dynamic Route

    Advanced > Routing > Dynamic Route Dynamic routing makes use of the RIP protocol to allow the NB9/NB9W to adapt to changes in the network. RIP enables the device to determine the best route for each packet based on the ‘hop count’...

  • Page 65: Status

    Self explanatory. A series of indicators about various parameters of your broadband connection. Use to troubleshoot connection problems; in event of a fail signifier, click on fail and follow troubleshooting instructions. Note the Ping Default Gateway is an optional parameter and fail may not affect connection. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 66: Status > System Log

    Applicable to network or device engineers and administrators. Field Description Select level of application event to log Configure>Log Level Select level of application event to display Display Level Remote admin, local admin or both Mode NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 67: Status > Wan

    Status > WAN Displays summary of current WAN connection including your ‘Public’ WAN IP (last cell in display). NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 68: Status > Route

    Status > Route Summarises parameters of IP route for device. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 69: Status > Dhcp

    Status > DHCP Provides summary of DHCP leases provisioned by NB9/NB9W. Useful source to find client machine MAC addresses. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 70: Appendix A: Glossary

    See also routing. broadband A telecommunications technology that can send different types of data over the same medium. DSL is a broadband technology. Broadcast To send data to all computers on a network. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 71 Ethernet The most commonly installed computer network technol- ogy, usually using twisted pair wiring. Ethernet data rates are 10 Mbps and 100 Mbps. See also BASE-T,100BASE-T, twisted pair. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 72 Multicasting to an IGMP group can be used to simultaneously update the address books of a group of mobile computer users or to send company newsletters to a distribution list. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 73 IP address when talking to a computer on your LAN. NAT rule A defined method for translating between public and pri- vate IP addresses on your LAN. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 74 PPPoE interfaces per VC. protocol A set of rules governing the transmission of data. In order for a data transmission to work, both ends of the connec- tion have to follow the rules of the protocol. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 75 See also network mask. subnet mask A mask that defines a subnet. See also network mask. See TCP/IP. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 76 ISP will tell you the VCI for each VC they provide. See also VC. Virtual Path Identifier Together with the Virtual Circuit Identifier (VCI), the VPI uniquely identifies a VC. Your ISP will tell you the VPI for each VC they provide. See also NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...
  • Page 77 See also hyperlink, web page. World Wide Web Also called (the) Web. Collective term for all web sites anywhere in the world that can be accessed via the Internet. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 78: Appendix B: Cable Information

    If you are unsure about which cable to use or which socket to connect it to, please refer to the hardware installation section in this manual. If you are still not sure about cable connections, please contact a professional computer technician or NetComm for further advice. RJ-45 Network Ports RJ-45 Network Ports can connect any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router.

  • Page 79: Straight And Crossover Cable Configuration

    Straight-Through Cabling Figure 3 Wire Becomes Cross-Over Cabling Figure 4 Wire Becomes Note: To prevent loss of signal, make sure that the length of any twisted-pair connection does not exceed 100 metres. NB9/NB9W ADSL2+ VoIP Router YML790 Rev1...

  • Page 80: Appendix C: Registration And Warranty Information

    Guide. However some products have an extended warranty option (please refer to your packaging). To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on-line via the NetComm web site at: www.netcomm.com.au...

  • Page 81: Customer Information

    NetComm. Failure to do so may cause damage to this product, fire or result in personal injury.

  • Page 82: Product Warranty

    The warranty is automatically voided if: 1. You, or someone else, use the product, or attempts to use it, other than as specified by NetComm; 2. The fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line, whether caused by thunderstorm activity or any other cause(s);...

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