Cleaning Frequency; Troubleshooting; Mc65 - Motorola MC65 User Manual

Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the
5.
surface.
CAUTION
Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.
6.
If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.
7.
Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
8.
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.

Cleaning Frequency

The cleaning frequency is up to the customer's discretion due to the varied environments in which the mobile
devices are used. They may be cleaned as frequently as required. However when used in dirty environments it
may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.

Troubleshooting

MC65

Troubleshooting the MC65
Table 11-1
Problem
When pressing the
power button the MC65
does not turn on.
When pressing the
power button the MC65
does not turn on but two
LEDs blink.
Rechargeable battery
did not charge.
Cannot see characters
on display.
Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
Cause
Battery not charged.
Battery not installed
properly.
System crash.
Battery charge is at a
level where data is
maintained but
battery should be
re-charged.
Battery failed.
MC65 removed from
cradle while battery
was charging.
Extreme battery
temperature.
MC65 not powered
on.
Maintenance & Troubleshooting 11 - 5
Charge or replace the battery in the MC65.
Install the battery properly. See
Perform a reset. See Resetting the MC65 on page
Charge or replace the battery in the MC65.
Replace battery. If the MC65 still does not operate, perform a reset.
See Resetting the MC65 on page
Insert MC65 in cradle. The 3600 mAh battery fully charges in less
than six hours.
Battery does not charge if ambient temperature is below 0°C (32°F)
or above 40°C (104°F).
Press the Power button.
Solution
Installing the Battery on page
2-19.
2-19.
1-4.