Managing Business Calls Using A Single Phone Number - Cisco 7961G Phone Manual

Managing Business Calls Using a Single Phone Number

With Mobile Connect and Mobile Voice Access installed, you can use your cellular phone to handle
calls associated with your desktop phone number. A smartphone is a mobile phone with personal
computer capabilities such as web browsing, email, address book, and calendar.
If you want to...
Configure Mobile Connect
Answer a call using your
cellular phone
Switch an in-progress call
between your desk phone
and cellular phone
Put a call that has been
picked up on a smartphone
on hold
Transfer a call that has been
picked up on a smartphone
to another number
Initiate a conference call on
a call that has been picked
up on a smartphone
Connect to Mobile Voice
Access
42
Then...
Use the User Options web pages to set up remote destinations and
create access lists to allow or block calls from specific phone numbers
from being passed to the remote destinations. See
and Access Lists for Mobile Connect, page
See Answering a Call, page
See Switching an In-Progress Call to Another Phone, page
1. Press Enterprise Hold (exact softkey name can vary) on the
smartphone.
The other party is placed on hold.
2. Press Resume (exact softkey name can vary) on the smartphone.
See Switching an In-Progress Call to Another Phone, page
1. Press Enterprise Transfer (exact softkey name can vary) on the
smartphone.
2. Dial your enterprise access code for transferring calls to initiate a
new call. The other party is placed on hold.
3. Press Enterprise Transfer to complete the call transfer.
1. Press Enterprise Conference (exact softkey name can vary) on the
smartphone.
2. Dial your enterprise access code for conferencing to initiate a new
call. The other party is placed on hold.
3. Press Enterprise Conference to complete the conference set-up and
include both callers in the conference.
1. From any phone, dial your assigned Mobile Voice Access number.
2. Enter the number you are calling from, if prompted, and your PIN.
67.
19.
Setting Up Phones
23.
23.
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