Alcatel OmniPCX Enterprise User Manual page 36

GLOSSARY
BROKER C C ALL
A function which allows you to hold two conversations at once, switching from one to
the other.
CALL T T RANSFER
A facility which allows you to pass a call to another user within your company.
CONFERENCE
This facility allows you to switch from talking to two callers alternately, to talking with
both at once.
DTMF D D IALLING
During a call, you may need to send DTMF codes, also called multifrequency codes.
These are needed, for example, when using a bank service, an automatic attendant,
or a remote-operated answering machine. Numbers you dial are transmitted on the
outside line in the form of audible frequencies.
HOLD
A facility which allows you to keep a caller waiting while you perform a second
operation, and then pick up the call again on the same terminal.
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