Alcatel 4038 User Manual
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Also See for 4038:
- Owner's manual (62 pages) ,
- User manual (29 pages) ,
- Quick reference manual (6 pages)
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Table of Contents
Related Manuals for Alcatel 4038
Summary of Contents for Alcatel 4038
- Page 1 Alcatel OmniPCX Office Alcatel 4038/4039/4068...
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Page 3: User Manual
User manual Introduction How to use this guide Thank you for choosing a telephone from the 4038/4039/4068 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. • • Actions Keypad Lift the receiver. Numeric keypad. -
Page 5: Table Of Contents
Contents Getting to know your telephone ....... . p.6 Keep in touch..........p.22 Description of the screens and Bluetooth®... -
Page 6: Getting To Know Your Telephone
Adjust the tilt of the screen Headset connected. Appointment programmed. • Flashing orange: alarm. Bluetooth® - Alcatel 4068 only) Silent mode activated. Telephone locked. Display keys: pressing a display key activates the function shown associated with it on the screen. Navigation OK key: used to validate your choices and options while programming or configuring. - Page 7 Description of the screens and Bluetooth® handset Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator is used to access all the direct call keys (apart from those displayed by default). Other Welcome screens Menu page: Perso page:...
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Page 8: Description Of The Screens And Bluetooth® Handset
Description of the screens and Bluetooth® handset Call management screen Application screen Date Incoming call icon Time and status icon Date Application name Time and status icon Call holding icon Call in progress icon Application screen Incoming call presenta- tion screen. This screen is temporarily displayed when a Events screen call arrives and shows the... -
Page 9: Ip Touch Bluetooth® Wireless Handset
Description of the screens and Bluetooth® handset • Presentation of the battery pack: IP Touch Bluetooth® Wireless handset (Only available on Alcatel 4068 set) Off-hook/On-hook and Volume/Mute keys Off-hook/On-hook: press this Green flashing: normal key to take or terminate a call operation. -
Page 10: Using Your Telephone
Bluetooth® receiver key of the 'incoming call' icon for your call handdset (Alcatel 4068) Bluetooth® handdset (Alcatel 4068) The battery recharges when the Bluetooth® handset is on its base. hands free number programmed line correspondent’s... -
Page 11: Activating The Loudspeaker During A Conversation (Receiver Lifted)
Using your telephone Activating the loudspeaker during a conversation (receiver lifted) - Loudspeaker erase last letter show next show previous entered name name the loudspeaker key flashes Paul in conversation Make calls via your programmed call keys during a activate loudspeaker conversation (long press) 10:30... -
Page 12: Redialling
Using your telephone • • Cancelling callback request: When you receive a call: ×Callback you hear the message left by your cancellation of callback request caller acknowledged Paul is screened name or number of hands free to take the caller the call Automatic callback is not available if the set of your correspondent is free or if you are put on hold when the set is busy. -
Page 13: Mute, So That Your Correspondent Cannot Hear You
You can hear your correspondent but he/she cannot hear you: • The terminal: The key lights up Paul in conversation during a disable microphone conversation The key is no longer lit resume the conversation • The Bluetooth® receiver (Alcatel 4068): press the handset volume/mute key (press and hold) -
Page 14: Making A Second Call During A Conversation
During a conversation Other Making a second call during a conversation Answering a second call during a conversation • A second correspondent is trying to call you: Newcall Paul in conversation Paul Paul is calling during a number of in conversation conversation second during a... -
Page 15: Transferring A Call
During a conversation Cancel conference and return to first correspondent (if conference is active): Transferring a call ×Conference • To transfer your call to another number: Hang up on all correspondent (if conference is active): Paul John in conversation in conversation during a no. -
Page 16: Placing An Outside Call On Hold (Parking)
During a conversation • Protection against intrusion: Recover the call on hold from any telephone: Paul in conversation key associated with 'communication enter the number protection' the 'incoming call' icon programmed key Placing an outside call on hold (parking) Protection is cancelled when you hang up. You can place an outside call on hold and recover the call on another telephone: Store a number 3.10... -
Page 17: Meet Me' Conference
'Meet me' conference Other The 'Meet me' function is used to set up a conference with a maximum of 6 persons: the 'master' of the conference (who has the rights for initiating the conference) and the participants (maximum of 5) who meet for the conference. Join a 'Meet me' conference Initiate a 'Meet me' conference Once set-up by the conference master, the participants can join the 'Meet me' conference (5 participants maximum). -
Page 18: Sharing
Sharing Other Receiving supervised call ringing Call pick-up To receive the special ringing for calls to another number: You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. •... -
Page 19: Hunting Groups
Sharing • Calls to the switchboard: Answering a call on your pager calls to the switchboard will ring on your telephone A call on your pager can be answered from any telephone within the system. “Operator help” programmed key your pager beeps Hunting groups 'answer paging' your group... -
Page 20: Send A Voice Message Copy
Sharing • • *To record a comment : Personal message: Voice mail Voice mail NewMsg Record Ready to record recording create a temporary apply your choice start recording the comment recording personal message (alphabetic keypad) Stop Listen • The 27 standard messages are shown below: Call me back 15 Meeting on ___ (*) Call me back tomorrow... -
Page 21: Broadcasting A Message On The Loudspeakers Of A Station Group
Sharing Broadcasting a message on the loudspeakers of a station group 5.13 A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: speak, you have 20 seconds number of broadcast group The message will only be broadcast on terminals not in use and which have a loudspeaker. -
Page 22: Keep In Touch
Keep in touch Other Selecting calls to be diverted When you return, consult recorded messages The light indicates that messages have been received. When a diversion is applied, you can select the types of call to be diverted: outside, internal, all. Forward Ext/Int Voice... -
Page 23: Personal Assistant : Reaching You With One Number Only
Keep in touch diversion is acknowledged Personal assistant : reaching you with one number only 'follow-me' your extension programmed key number 10:30 Settings Assistant Menu menu Applying a selective diversion reach the 'Menu' select type of page diversion You can selectively divert calls, according to the caller’s identity: MobileNr InternalNr ExternalNr... -
Page 24: Diverting Calls When Your Line Is Busy (Divert If Busy)
Keep in touch • Predefined message: Diverting calls when your line is busy (divert if busy) 6.13 Text Mail Gotomessage Call me back 01/27 Callers can be diverted to another telephone if you are already on the line. first message in list select the enter the no. -
Page 25: Consulting Written Messages
Keep in touch Consulting written messages Message notification 6.16 6.17 The light indicates that messages have been received. A message is left in your mailbox but you are not at your desk. You can configure your telephone so that you receive notification of the message on another telephone. -
Page 26: Managing Your Charges
Managing your charges Other Charging your calls directly to business accounts • When the internal correspondent who has taken the call on-hooks, you are called back and can: 1. Read information concerning call (cost, duration, number of units...). You can charge the cost of your outside calls to business account numbers. name of internal user and cost of call 'project code''... -
Page 27: Programming Your Telephone
Programming your telephone Other Modifying your personal code Initializing your voice mailbox Your personal code is used to access your voice mailbox and to lock your telephone. enter your personal code then record light flashes your name according to voice guide 10:30 Settings Options... -
Page 28: Adjusting Screen Brightness
Paul is calling your telephone adjusting the ringer Language rings volume select the default apply your choice Adjusting screen brightness (Alcatel 4038/4039) page Programming direct call keys (Perso page:) 10:30 Settings Phone Contrast menu reach the 'Menu' 10:30 Name... -
Page 29: Programming Direct Call Keys
Programming your telephone Programming direct call keys (F1 and F2 keys) • At the programmed time, your telephone rings: Name press a programmable enter the name key (F1 or F2) If you are in conversation, the display flashes and an audio tone is generated. After three calls without reply, a temporary request is cancelled but a permanent request remains in memory. -
Page 30: Broadcasting Background Music On Your Loudspeaker
'forced headset' mode Installing a Bluetooth® Wireless Technology handset (matching) The music stops when a call is made or received and starts again when you hang up. - Alcatel 4068 8.17 Lock / unlock your telephone 8.14 10:30... -
Page 31: Use Of The Bluetooth® Handset
Programming your telephone Using a Bluetooth® Wireless Technology headset - Alcatel 4068 Use of the Bluetooth® handset (Alcatel 4068) 8.18 8.20 The Bluetooth® cordless handset permits the user to answer and converse with complete freedom within a radius of 10 meter Refer to the user documentation supplied with the headset. -
Page 32: Agent Set
Temporarily absent: the agent has taken a break and is not taking calls. The agent can change the operating status directly by entering codes (on all sets), by pressing the function keys on the set (Alcatel Open an agent session (login) - Agent set 4028/4029 and Alcatel 4038/4039/4068 sets), or using the 'Agent Assistant' agent software on PC (if available). -
Page 33: Close The Agent Session (Logout)
Agent set - Integrating another group/leaving a group A supervisor can consult the messages left in the voice mailboxes of the call centre groups (maximum 8 groups) using the function keys on an Alcatel 4028/4029 or Alcatel 4038/4039/4068 set. Groups... -
Page 34: Guarantee And Clauses
Declaration of compliance - reduce the setting (9 levels of 5 dB) EC countries: we, Alcatel Business Systems, declare that the Alcatel 4038, 4039 and - program a progressive ring . 4068 products (that can be equipped with a Bluetooth® handset) comply with the essential demands of Directive 1999/5/CE of the European Parliament and Council.