Alcatel OmniPCX Enterprise User Manual page 16

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Talking w w ith t t wo o o ther p p eople, i i nternal a a nd/or e e xternal, a a t t t he s s ame t t ime

(conference c c all)

Suppose that you are talking to one person, with a second one on hold. If you

want to talk to them both at the same time:

Dial the code for the "3 p p arty c c onference c c all" function.

To cancel the conference, repeat the same procedure.

You will then be left speaking to the first caller, and the second call will be cut off.

Note: During a conference, if you hang up the other two speakers will be left talking to each

other (if they are both external lines, this will depend on your national telephone system).

Parking a a c c aller

You can park a caller - i.e. put him on hold to take the call on a different terminal.

During the call, dial the code for the "Park c c all/retrieve" function and then dial the

number of the terminal you wish to divert to.

To recover the call on the terminal to which you diverted it, dial the code for the

"Park c c all/retrieve" function.

Note: If the call is external, and if it is parked for more than a set period of time, it is

automatically returned to the operator.

Being c c alled b b ack a a utomatically b b y a a n i i nternal c c orrespondent w w ho i i s b b usy

If you call an internal terminal, and all the lines are busy, you will hear an engaged

tone.