Troubleshooting; Mobile Computer - Motorola MC3000 User Manual

5 - 2 MC3000 User Guide
Do not crush, puncture, or place a high degree of pressure on the battery.
•
Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
•
overheat.
Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
•
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
Do not dispose of batteries in fire.
•
If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange
•
for inspection. See

Troubleshooting

Mobile Computer

Table 5-1 Troubleshooting the Mobile Computer
Problem
Mobile computer does
not turn on.
Battery did not charge.
Cannot see characters
on screen.
Service Information on page xvi
Cause
Main battery not Charge or replace the main battery.
charged.
Main battery not Ensure the battery is installed properly. See
installed properly.
on page
System crash. Perform a warm boot. If the mobile computer still does not turn
on, perform a cold boot. For more information see,
Mobile Computer on page
Battery failed. Replace battery. If the mobile computer still does not operate, try
a warm boot, then a cold boot. For more information see,
Resetting the Mobile Computer on page
Mobile computer Insert mobile computer in cradle and begin charging. The
removed from cradle Standard Battery requires up to four hours to recharge fully and
while battery was the Extended Life Battery requires up to six hours to recharge
charging. fully.
Extreme battery Battery does not charge if ambient temperature is below 32°F
temperature. (0°C) or above 104°F (40°C).
Mobile computer not Press the Power button.
powered on.
for contact information.
Solution
1-5.
2-34.
Install Main Battery
Resetting the
2-34.