Cannot Create A Wlan Connection; Cannot Connect To A Preferred Network; Network Icon Is Not Displayed - HP Notebook PC User Manual

Cannot create a WLAN connection

If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly
installed on your computer:
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Windows Help and Support for more information.
1. Select Start > Control Panel > System and Security.
2. In the System area, click Device Manager.
3. Click the arrow next to Network adapters to expand the list and show all adapters.
4. Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include
the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11.
If no WLAN device is listed, either your computer does not have an integrated WLAN device, or
the driver for the WLAN device is not properly installed.
For more information on troubleshooting WLANs, refer to the Web site links provided in Help and
Support.

Cannot connect to a preferred network

Windows can automatically repair a corrupted WLAN connection:
●
If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon,
and then click Troubleshoot problems.
Windows resets your network device and attempts to reconnect to one of the preferred networks.
●
If there is no network icon in the notification area, follow these steps:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. Click Troubleshoot problems, and then select the network you wish to repair.

Network icon is not displayed

If the network icon is not displayed in the notification area after you configure the WLAN, the software
driver is either missing or corrupted. A Windows "Device not Found" error message may also be
displayed. The driver must be reinstalled.
To get the latest version of the WLAN device software for your computer, follow these steps:
1. Open your Internet browser and go to http://www.hp.com/support.
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number in
the Search box.
4. Press enter, and then follow the on-screen instructions.
NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web
site for the latest software.
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