The Computer Does Not Detect The Optical Drive - HP Notebook PC User Manual

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE:
4. Close the disc tray and place the disc in a protective case.

The computer does not detect the optical drive

If Windows does not detect an attached device, the device driver software may be missing or corrupted.
If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in
the Device Manager utility.
1. Remove any discs from the optical drive.
2. Select Start > Control Panel > System and Security > Device Manager. If prompted by User
Account Control, click Continue.
3. In the Device Manager window, click the plus sign (+) next to Discs Drives or DVD/CD-ROM
drives, unless a minus sign (-) is already showing. Look for an optical drive listing.
4. Right-click the optical device listing to perform the following tasks:
●
Update the driver.
●
Uninstall the device.
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required default drivers.
●
Click Properties to see if the device is working properly.
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If the tray is not fully accessible, tilt the disc carefully as you remove it.
The Properties window provides details about the device to help you troubleshoot issues.
Click the Driver tab to update, disable, or uninstall drivers for this device.
Optical drive (select models only) 45