Page 1 HP Notebook PC Reference Guide...
Page 2 Celeron™ and SpeedStep™ are U.S. trademarks of Intel Corporation. TrackPoint™ is a U.S. trademark of International Business Machines. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330 Reference Guide...
Page 3: Important Safety Information
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
Page 4 COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.
Page 5 Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released.
Page 7: Table Of Contents
Contents Getting Started with Your HP Notebook ... 11 Taking Inventory... 12 What’s in the box? ... 12 To buy accessories ... 13 To find more information... 14 Identifying Parts of the Computer... 15 Front View ... 15 Back View... 16 Bottom View ...
Page 8 Working in Comfort with a Notebook PC ... 43 Taking Care of Your Computer ... 45 To protect your hard disk drive ... 45 To maintain your computer ... 45 To safeguard your data... 46 To extend the life of the display... 46 To clean your computer...
Page 9 To create or copy CDs... 80 Connecting PC Cards... 81 To insert or remove a PC Card... 81 Connecting External Devices... 83 To identify connectors for external devices ... 83 To connect a printer or other parallel device... 84 To connect an external keyboard or mouse... 84 To connect a USB device ...
Page 10 HP Support and Service... 135 Getting Assistance for Your Computer... 136 To get help from the web ... 136 To contact HP for support or service... 136 To receive repair service ... 139 To prepare your computer for shipment... 139 Hewlett-Packard Limited Warranty Statement ...
Page 11: Getting Started With Your Hp Notebook
Getting Started with Your HP Notebook Reference Guide...
Page 12: Taking Inventory
• Recovery CD, for restoring Windows and all software included with your computer. • Microsoft Windows manual. • CD with special software (for models with certain drive modules). In addition, your HP notebook includes preinstalled software. (The exact software installed depends on your particular notebook model.) Reference Guide...
Page 13: To Buy Accessories
To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks). HP currently offers docking solutions, plug-in modules, cables, and other accessories, such as the following: • AC adapter.
Page 14: To Find More Information
The full Reference Guide is shipped on the computer’s hard drive, and provides a Guide complete source for operating and maintaining the computer. Look in the online HP Library, or on the Recovery CD in \hp\Library. For Windows XP, the HP Library is in the Help and Support Center. Online HP Notes For late-breaking information available after the manuals were completed, see the HP Notes in the online HP Library, or on the Recovery CD in \hp\Library.
Page 15: Identifying Parts Of The Computer
8. Main status lights (left to right): power mode, hard disk activity, charging status for main battery, and charging status for secondary battery. Getting Started with Your HP Notebook Identifying Parts of the Computer 9. Module eject latch. 10. Volume control.
Page 16: Back View
Getting Started with Your HP Notebook Identifying Parts of the Computer Back View 18. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 19. Two universal serial bus ports (USB). 20. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device.
Page 17: Bottom View
DVD drive, floppy disk drive, secondary battery, or other plug-in module. 30. Main battery. 31. Main battery latch. Getting Started with Your HP Notebook Identifying Parts of the Computer 32. Hard disk drive. 33. RAM cover. 34. Mini-PCI cover (no user parts inside).
Page 18: Status Lights
Getting Started with Your HP Notebook Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock. The following diagram shows the status lights on the front of the computer.
Page 19 3. Keypad Lock. The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keys—otherwise, cursor control is active (as marked on an external keyboard). 4. Scroll Lock. Scroll Lock is active. Getting Started with Your HP Notebook Identifying Parts of the Computer Reference Guide...
Page 20: Setting Up Your Computer
HP docking accessories offer quick, easy connections to these devices. This can reduce the risk of ergonomic injury. See Working in Comfort in the online HP Library.
Page 21 • Shut down the computer or put it into Hibernate mode. • Plug in the AC adapter. 2. Slide the battery’s release latch, then lift the battery out of its compartment. Getting Started with Your HP Notebook Setting Up Your Computer Reference Guide...
Page 22: Step 2: Connect Ac Power
Step 2: Connect AC power CAUTION Use only the HP AC adapter included with your computer (or other approved adapter). Using any other AC adapter could damage the computer and may void your warranty (see the warranty statement in this manual).
Page 23: Step 3: Connect A Phone Line
3. Plug the other end of the phone cord into the built-in modem. For details about using the modem, see “Using the Modem” on page 60. Getting Started with Your HP Notebook Setting Up Your Computer Reference Guide...
Page 24: Step 4: Turn On The Computer
Getting Started with Your HP Notebook Setting Up Your Computer Step 4: Turn on the computer • Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power.
Page 25: Step 6: Register Your Notebook
You can register while setting up Windows, or later in any of three ways: by modem, by phone, or by fax. For some countries and models, an HP notebook registration icon is available on the desktop. By modem If your computer does not have a built-in modem, you can register after you set up a PC Card modem or an external modem—or you can register by phone or fax.
Page 26: What To Do Next
Getting Started with Your HP Notebook Setting Up Your Computer What to do next Here are a few things you may want to try at this point: • If you’re not familiar with the version of Windows installed on your computer, click Start, Help (Windows 98 or 2000) or Start, Tour Windows XP, or check the Windows manual to discover what’s new.
Page 27: Basic Operation
Basic Operation Reference Guide...
Page 28: Operating Your Computer
Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To turn the computer on and off Power mode On mode...
Page 29: To Reset The Computer
To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed. • If possible, shut down Windows: Windows 98 or 2000: press CTRL+ALT+DEL, click Shut Down, and press the blue sleep button to restart.
Page 30: To Change The Boot Device
(Intel Boot Agent). 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press ESC to display the Boot menu. 3. Use the arrow keys to select the boot device, and press ENTER.
Page 31 Moving and selecting 1. Place your hands in a normal typing position. 2. Pointing stick. With your index finger, press the pointing stick in the direction you want the pointer to move. Touch pad. Move a thumb or finger across the touch pad in the direction you want the pointer to move.
Page 32: To Use The Fn Hot Keys
Basic Operation Operating Your Computer 2. Click the TouchPad tab, and select the device you want to disable from the pull-down menu. 3. Select Disable This Device near the bottom of the window. 4. Click OK. To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls.
Page 33: To Use The One-Touch Buttons
Your computer is preconfigured to access the following services: 1. Internet web site (if you have an Internet provider) 2. Outlook Express e-mail software 3. HP Presentation Ready 4. Button 4 (varies by region) To reprogram a One-Touch button 1. Click Start, Settings, Control Panel, then double-click Keyboard (Windows 98 or 2000), or click Start, Control Panel, Printers and Other Hardware, Keyboard (Windows XP).
Page 34: To Use The Windows And Applications Keys
Basic Operation Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.
Page 35: To Use The Alt Gr Key
• Press Fn+F1 or Fn+F2 to decrease or increase (respectively) the display’s brightness. –or– • Click Start, Programs, HP Display Settings, HP Display Settings (Windows 98 or 2000) or Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings (Windows XP). You have the option of adding a display settings icon in the taskbar for quick access.
Page 36: To Adjust The Volume
You normally won’t change the resolution except to use an external monitor. Changing icon and label sizes To enlarge icons and labels on your screen when using a high-resolution display, use HP Desktop Zoom. • Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, Desktop Zoom, Desktop Zoom.
Page 37: To Change Computer Settings For A Presentation
When you show a presentation to an audience, you’ll often want to adjust some of your video and power settings for the show. You can easily do this with HP Presentation Ready, an application that automatically adjusts your computer for slide shows and similar presentations, and also opens the presentation itself.
Page 38: To Work With Cds And Dvds
Basic Operation Operating Your Computer To work with CDs and DVDs If you have a DVD drive module, you can play DVD movies—see “To play DVD movies” on page 80. If you have a CD-RW drive module, you can write and copy CDs— see “To create or copy CDs”...
Page 39: Securing Your Computer
BIOS Setup Utility 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Security menu, enter or modify the Administrator Password or User Password as needed. See “Security Menu” on page 128.
Page 40: To Attach A Security Cable
Basic Operation Securing Your Computer Windows XP 1. Click Start, Control Panel, User Accounts, then select your account. 2. Click Create a Password, then set the password. 3. Click Start, Control Panel, Performance and Maintenance, Power Options. 4. On the Advanced tab, select the option to prompt for a password when the computer leaves Standby mode.
Page 41: To Protect Against Viruses
HP TopTools and PC identification are not supported on Pavilion models. You must have BIOS administrator password authority to set a PC identification number. 1. If you have not already installed HP TopTools, do so now. See “To set up TopTools” on page 131.
Page 42: To Lock The Hard Disk Drive
1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to Boot.
Page 43: Working In Comfort With A Notebook Pc
HP docking accessories offer quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD in \hp\Library—as well as at...
Page 44 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.
Page 45: Taking Care Of Your Computer
Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.
Page 46: To Safeguard Your Data
Basic Operation Taking Care of Your Computer To safeguard your data • Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, or network drives. •...
Page 47: To Clean Your Computer
To clean your computer • You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case. •...
Page 49: Batteries And Power Management
Batteries and Power Management Reference Guide...
Page 50: Managing Power Consumption
Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. •...
Page 51 CAUTION Make a habit of saving your work before allowing your computer to enter Standby mode. If power is interrupted while the computer is in Standby mode, any information that was not saved will be lost. The computer can also enter Hibernate mode if battery power reaches a critically low level.
Page 52 • The Max Battery scheme uses the lowest processor speeds while running on battery power, but uses medium and high processor speeds on AC power. • The Portable/Laptop option uses medium and high processor speeds on battery and AC power.
Page 53: To Manage Power Manually
To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Power mode Does this… Standby Maintains your current session in RAM, and turns off the display and other components.
Page 54: Using Battery Power
Batteries and Power Management Using Battery Power Using Battery Power To check battery status From the battery status lights Your computer has two battery status lights, one for the main battery and one for an optional secondary battery in the module bay, see “Bottom View” on page 17. From the Windows taskbar The Windows taskbar can display a power icon that provides detailed battery status information (see Windows Help for details).
Page 55: To Respond To A Low-Battery Warning
To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the computer goes into Hibernate mode. Once the computer enters Hibernate mode in this way, you won’t be able to turn it on again until you restore power by doing one of the following: •...
Page 56: To Get The Most From Your Batteries
Batteries and Power Management Using Battery Power To get the most from your batteries Follow these suggestions to make your battery’s power last as long as possible. • Plug in the AC adapter, especially when using a drive in the module bay, or any external connections such as a PC Card or a modem.
Page 57: To Maximize Processor Speed
In addition, follow these suggestions to extend the life of your batteries. • Do not leave batteries unused for long periods. If you have more than one, rotate them. • If you normally use AC power, make a practice of using the battery as your power source at least once a week.
Page 59: Modem And Network Connections
Modem and Network Connections Reference Guide...
Page 60: Using The Modem
Modem and Network Connections Using the Modem Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes. Your computer contains several software programs that work with your modem: •...
Page 61 3. Plug the other end of the phone cord the built-in modem. 4. Check your modem’s country or region settings: • Windows 98: click Start, Settings, Control Panel, double-click Modems, then click Dialing Properties. • Windows 2000: click Start, Settings, Control Panel, double-click Phone and Modem Options, then click Edit on the Dialing Rules tab.
Page 62: To Connect To The Internet
Modem and Network Connections Using the Modem • When using a modem in the Republic of South Africa, an external surge protector may be necessary in order to prevent computer damage by lightning or other electrical surges. Connect any approved surge protector to the modem cable whenever you are using the modem.
Page 63: To Disconnect From The Internet
To disconnect from the Internet You remain connected to the Internet until you shut down the computer, disconnect the phone line from the computer, or give a command to hang up the connection. • Double-click the connect icon in the taskbar, and click Disconnect. (For Windows XP, you can enable this icon as described in “To connect to the Internet,”...
Page 64: To Send And Receive E-Mail
Modem and Network Connections Using the Modem • AT commands. You can control many aspects of modem operation using modem AT commands. AT commands are special strings of characters sent to the modem to set up specific conditions. Those command strings normally start with “AT”. For a list of AT commands for the built-in modem, see “Modem Reference Information”...
Page 65: To Send And Receive Faxes (Windows 98)
To receive e-mail messages 1. In Outlook Express, click the Send/Recv tool on the toolbar to have Outlook deliver new messages. 2. Click the Inbox folder to view the list of messages. Unread messages appear bold on the screen. 3. To view a message, click it once. (Or double-click to view the message in its own window.) To send and receive faxes (Windows 98) Sending and receiving faxes requires just a telephone connection—you don’t need an...
Page 66: To Send And Receive Faxes (Windows 2000)
Modem and Network Connections Using the Modem To view and print a fax 1. In QuickLink, click the Fax Viewer tool on the toolbar. 2. Click Yes to view the fax now. 3. Click the printer icon to print the fax. To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection.
Page 67: To Send And Receive Faxes (Windows Xp)
To send and receive faxes (Windows XP) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax Console fax software is included with Windows XP. To set up Fax Console Before you can use Fax Console, you need to install it.
Page 68: Connecting To A Lan
Modem and Network Connections Connecting to a LAN Connecting to a LAN Connecting to a local area network (LAN) gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections.
Page 69: Making Wireless Connections
1. Click the wireless link icon in the taskbar and select Advanced Configuration. –or– Click Start, Programs, HP Wireless LAN, Configuration Utility. 2. On the Configuration tab, set these parameters: Mode: AdHoc. SSID: any name; must be identical for all computers connecting to each other. Do not use a name that is used by a nearby access point.
Page 70 Network and Dial-up Connections in Control Panel. 2. Click the wireless link icon in the taskbar and select Advanced Configuration. –or– Click Start, Programs, HP Wireless LAN, Configuration Utility. 3. On the Configuration tab, set these parameters: Mode: Infrastructure.
Page 71: To Prepare For Connections (Windows Xp)
If you know only the Lucent/Agere passphrase, you must convert it to the corresponding key. If this option is not available on the Encryption tab, click Start, Programs, HP Wireless LAN, and use the encryption key converter. To prepare for connections (Windows XP) Before you can connect your computer to a particular 802.11 wireless network, you have...
Page 72: To Turn Wireless Communication On And Off
You can use the same hexadecimal encryption key on all units. If you know only an ASCII passphrase, you should convert it to the corresponding hexadecimal key. Click Start, All Programs, HP Wireless LAN, and use the encryption key converter. Creating a New Computer-to-Computer Network (AdHoc) You can set up a new network available to other local computers.
Page 73 Turning on communication and making a connection 1. If the computer isn’t on, turn it on. 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isn’t lit, do one of the following: Press the wireless on-off button. –or–...
Page 75: Add-On Devices
Add-On Devices Reference Guide...
Page 76: Using Plug-In Modules
Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use any compatible plug-in module with your computer’s module bay, such as: • CD-ROM, CD-RW, DVD, or similar drive. • Zip drive. • Second hard drive. • Floppy disk drive. •...
Page 77 CAUTION Before disconnecting a CD-ROM drive, DVD drive, or any other type of drive, you must either use the icon in the taskbar or shut down the computer—otherwise, you could lose data. Exception: for Windows 98, you must shut down the computer before connecting or disconnecting a hard disk drive.
Page 78: To Connect The Floppy Disk Drive To The Parallel Port
If you prefer, you can connect the floppy disk drive to your computer’s parallel port using an external floppy drive cable, available from HP. • Connect the F2008 cable directly to the floppy drive and to the computer parallel port.
Page 79: To Insert Or Remove A Cd Or Dvd
To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the computer is reading it. Otherwise, the computer could stop responding and you could lose data. Be sure to press the CD or DVD onto the spindle. You can damage the disk or drive if you just lay it on the tray.
Page 80: To Play Dvd Movies
RecordNow is not listed, do the following. • Run Setup on the software CD to install the CD-RW software. Refer to the software’s help for details about creating or copying CDs. HP recommends using HP C4403A (CD-R) or C4404A (CD-RW) media—read and write quality may vary for other media.
Page 81: Connecting Pc Cards
Connecting PC Cards The computer’s PC Card slots are available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus), and can hold two Type I or II cards or one Type III card.
Page 82 2. Press the eject button to pop the button out, then press it in to eject the PC Card. Finding tested PC Cards For the current listing of PC Cards that have been tested and approved for use with your computer, visit the Accessories section of the HP Notebook Web site (www.hp.com/notebooks). Reference Guide...
Page 83: Connecting External Devices
Add-On Devices Connecting External Devices Connecting External Devices To identify connectors for external devices The diagram below shows your computer’s connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Two universal serial bus (USB) ports. 3.
Page 84: To Connect A Printer Or Other Parallel Device
The pointing stick and touch pad are normally disabled while an external PS/2 mouse is connected. To connect a PS/2 mouse and keyboard at the same time, use the HP F1469A Y adapter. Note To use hot keys from an external PS/2 keyboard, substitute left CTRL+left ALT for the computer Fn key.
Page 85: To Connect A Usb Device
Note If you have problems making this connection, contact the device manufacturer and the HP Customer Care Web site (www.hp.com/go/support) for the latest version of the driver for the device. To connect an audio device Your computer includes a built-in microphone (just in front of the blue sleep button) that you can use to record voice, sound, and music.
Page 86: To Use An External Monitor
• Press Fn+F5 (or CTRL+ALT+F5 on an external keyboard) to cycle through the display options: notebook display, external monitor, both. –or– Click Start, Programs, HP Display Settings, HP Display Settings (Windows 98 or 2000) or Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings (Windows XP).
Page 87 Adjusting monitor resolution and other settings 1. Click Start, Settings, Control Panel, then double-click Display (Windows 98 or 2000), or click Start, Control Panel, Appearance and Themes, Display (Windows XP). 2. On the Settings tab, adjust the Screen area. Other settings are also available. For an external monitor, the computer supports screen area settings up to 1600 ×...
Page 88: To Use A Tv Set As A Monitor
The computer’s built-in display remains active when you connect a TV set. To connect a TV set You can connect a TV set using a standard S-video cable, or an HP F1459A composite- video adapter with a standard RCA-type video cable.
Page 89: To Connect An Infrared Device
1. Enable the infrared port in the BIOS Setup utility—see “To run the BIOS Setup utility” on page 125. 2. Windows 98 only: click Start, Run, and type c:\hp\drivers\fir\quikbeam\setup.exe to install the QuickBeam software. For more information, see the Readme file in the same directory.
Page 90: To Use A Docking Product
If you don’t have a tray labeled for the Omnibook 6000 or Pavilion series, you’ll need to purchase HP accessory F2012A. 1. Slide the rear of the tray into the dock as shown on the dock label.
Page 91 2. Push down firmly on both sides of the tray until it snaps into place. To remove a tray from the dock, pull the latch (at the center front of the dock) towards you until the tray pops free. Docking the computer The computer can be on, suspended, or off when docking.
Page 92 Add-On Devices Connecting External Devices 3. Position your fingers on the platform grips as shown below. Use your thumbs to push the computer into the dock until the computer slides into place. Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink.
Page 93: Installing Additional Ram
The computer has no memory (RAM) built in but has two slots that hold two RAM modules. At least one slot contains a RAM module installed at the factory. You can use both slots to expand your RAM. Use HP PC-133 or higher SDRAM only. To install a RAM expansion module You’ll need a small Phillips screwdriver for these steps.
Page 94 Add-On Devices Installing Additional RAM 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. 5. Replace the cover. 6. Insert the battery. Note For Windows 98: if you increase your computer’s memory to more than 768 MB, the computer will not be able to hibernate unless you also increase the size of the Utility...
Page 95: To Remove A Ram Expansion Module
To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. You’ll need a small Phillips screwdriver for these steps. CAUTION Your computer’s chips are extremely sensitive to static electricity, and can be permanently damaged by it.
Page 96: Replacing The Hard Disk Drive
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter if you’re using one, and remove the battery. 2.
Page 97: To Replace The Hard Disk Drive Holder
To replace the hard disk drive holder If you are installing a new hard drive that does not have a cover, you can remove the cover parts from the old hard drive. You’ll need a small Phillips screwdriver for this procedure.
Page 98: To Prepare A New Hard Disk Drive
• If you want to use the hard disk with other than the original software and operating system, prepare the hard disk as described in the Corporate Evaluator’s Guide, available at the HP Customer Care Web site (www.hp.com/go/support). • If you want to prepare a second hard disk module in the plug-in module bay, follow these steps.
Page 99: Troubleshooting And Maintenance
Troubleshooting and Maintenance Reference Guide...
Page 100: Troubleshooting Your Computer
• See the Microsoft Windows manual shipped with the computer. • See the HP Notes in the online HP Library for updated information. • Find technical tips and software updates for the computer at the HP Customer Care Web site (www.hp.com/go/support).
Page 101: Cd-Rom And Dvd Problems
If sound does not record • Check the software controls for recording sound: click Start, Programs (or All Programs), Accessories, Multimedia (or Entertainment), Sound Recorder. • In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls. •...
Page 102 Turn Off Computer), Restart. • If you created the CD on a CD-RW-type drive module, try using a different media brand, such as the recommended HP C4403A (CD-R) or C4404A (CD-RW) media. Read and write quality may vary for other media.
Page 103: Display Problems
Display Problems If the computer is on, but the screen is blank • Move the mouse or pointing stick, or tap the touch pad. This will wake the display if it is in Display-off mode. • Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.) •...
Page 104: Docking Problems
This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections.
Page 105: Hard Disk Drive Problems
If the drive A icon is missing for the floppy drive when docked • For Windows 98, if you insert the floppy drive after docking, the drive A icon may not be available. To be recognized, the drive must be present when the computer docks or boots.
Page 106: Heat Problems
1. Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the System Devices menu, make sure Infrared Port is enabled and FIR mode is selected.
Page 107: Keyboard And Pointing Device Problems
Keyboard and Pointing Device Problems Use these suggestions for built-in or external devices. If the pointer is difficult to control • Adjust the pointer controls: click Start, Settings, Control Panel, then double-click Mouse (Windows 98 or 2000), or click Start, Control Panel, Printers and Other Hardware, Mouse (Windows XP).
Page 108 Troubleshooting and Maintenance Troubleshooting Your Computer If a PS/2 scroll mouse doesn’t work • The built-in pointing devices must be disabled for the mouse’s scroll feature to work. In the BIOS Setup utility, make sure the PS/2 Pointing Devices option in the System Devices menu is set to Auto.
Page 109: Lan Problems
LAN problems If the built-in network adapter doesn’t connect to the LAN • Check all cables and connections. Try connecting at a different network station, if available. • If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down.
Page 110: Memory Problems
Help (or Help and Support). • Not all third-party memory cards have been tested for use with the computer. Please check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested memory cards. • Test your computer’s memory with the e-Diagtools diagnostics. See “Testing the Hardware”...
Page 111 If the modem doesn’t dial or no dial tone is detected • Check all cables and connections. • Connect a standard telephone to the phone line and make sure the line is working. • Make sure someone else isn’t using the same phone line. •...
Page 112 Troubleshooting and Maintenance Troubleshooting Your Computer • Open the hardware Device Manager: click Start, Settings, Control Panel, System (Windows 98 or 2000) or Start, Control Panel, Performance and Maintenance, System (Windows XP). If the modem is disabled, try to enable it. If it has a conflict, try disabling another device.
Page 113: Pc Card (Pcmcia) Problems
• Check the HP Customer Care Web site (www.hp.com/go/support) for information about installing certain PC Cards. • Make sure your computer supports the problem PC card: check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested PC Cards.
Page 114: Performance Problems
Troubleshooting and Maintenance Troubleshooting Your Computer If a PC card modem is not working • Disable the internal modem: 1. Open the hardware Device Manager: click Start, Settings, Control Panel, System (Windows 98 or 2000) or Start, Control Panel, Performance and Maintenance, System (Windows XP).
Page 115: Power And Battery Problems
• Check settings in the BIOS Setup utility: 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Power menu, set the Power Management Mode to Max. Performance.
Page 116 • The battery gauge may need to be calibrated. Restart the computer, press F6 when the HP logo appears, and follow the instructions that appear onscreen. The process calibrates the main battery and any secondary batteries in the module bay, and requires four to five hours per battery.
Page 117 If the computer doesn’t suspend to Standby mode as expected • If you have a connection to another computer, the computer won’t suspend if the connection is active. • If the computer is performing an operation, it normally waits for the operation to finish before suspending.
Page 118: Printing Problems
• Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300-dpi).
Page 119 125. • Use a mouse that connects to the USB or PS/2 port. If you have a PS/2 keyboard connected, use a PS/2 Y adapter (HP accessory F1469A). • Check the port settings in Control Panel. Open the hardware Device Manager, then double-click Ports (COM &...
Page 120: Startup Problems
123. If the USB port is not working • Contact the vendor of the peripheral device—as well as HP—for the latest versions of the USB drivers. • Check the port settings in Control Panel. Open the hardware Device Manager, then double-click Universal Serial Bus Controller.
Page 121: Wireless Problems
If the computer won’t boot from the floppy disk drive • Make sure the drive is installed or connected correctly—see “To connect the floppy disk drive to the parallel port” on page 78. • Make sure the floppy disk drive is selected as the boot device—see “To change the boot device”...
Page 122 Troubleshooting and Maintenance Troubleshooting Your Computer If the wireless link icon in the taskbar is red • Make sure you are using the correct SSID and channel settings: click the wireless link icon in the taskbar and select Advanced Configuration. •...
Page 123: Testing The Hardware
To run the e-Diagtools diagnostic test 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press ENTER to run e-Diagtools. The first time you run the program, you will be prompted to select the language for the program.
Page 124 13. Exit. Press F3 and then any key to exit and reboot. 14. Optional: open the Support Ticket. In Windows, click Start, Programs (or All Programs), HP e-Diagtools, e-Diagtools for Windows. 15. Click View to display the Support Ticket. 16. To add information about your problem, click Comments and type the information, then click OK.
Page 125: Configuring The Computer
1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: •...
Page 126 Troubleshooting and Maintenance Configuring the Computer Main Menu Setting Description BIOS Revision Shows the current BIOS version. System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format).
Page 127 System Devices Menu Setting Description PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2 mouse is connected. External Fn Key Sets whether left CTRL+left ALT on an external keyboard is interpreted as the Fn key. FDD Controller Enables the floppy drive.
Page 128 Troubleshooting and Maintenance Configuring the Computer Security Menu Setting Description User Password is Shows if a user password is set. Administrator Password Shows if an administrator password is set. Press ENTER to set, change, or clear the user password. Set User Password The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters.
Page 129 Power Menu Windows 2000 and XP use only the settings marked with *. Windows 98 uses only the settings marked with * or **. All other settings in the Power menu are ignored. Setting Description Power Management Disables time-outs, selects a combination of time-outs, or Mode allows customized time-outs.
Page 130 Troubleshooting and Maintenance Configuring the Computer Boot Menu Setting +Hard Disk +Removable Device CD-ROM/DVD Drive Intel Boot Agent Exit Menu Setting Save Changes and Exit Discard Changes and Exit Get Default Values Load Previous Values Save Changes Reference Guide Description Shows the order of boot devices, with “+”...
Page 131: To Set Up Toptools
TopTools can be run locally on an individual computer, or remotely by a network administrator. • To run TopTools locally, click Start, Programs (or All Programs), HP TopTools for Notebooks, HP TopTools. For information on manageable HP computers, HP TopTools, and how they lower PC operating costs, see the HP Web site at www.hp.com/toptools.
Page 132: Reinstalling And Updating Software
• On your computer’s hard drive under C:\hp\Drivers. • On the Recovery CD under \hp\Drivers. • On the HP Customer Care Web site (www.hp.com/go/support). This Web site contains the latest updates of software drivers for different operating systems. To recover the factory installation of your hard disk You can use the Recovery CD to reinstall the original factory software on your computer’s hard disk.
Page 133: To Create A Boot Disk (Windows 98 Or 2000)
To replace a damaged Recovery CD If you lose or damage the Recovery CD, take your computer to a local HP service center to get a replacement CD. Call the HP Customer Care Center for the address and telephone number of an HP service center near you—see “To contact HP for support or...
Page 134: To Update The Bios
(www.hp.com/go/support). To update Windows drivers From time to time, HP releases updated versions of the drivers for your computer. These updates are intended to fix any problems that could be encountered in the drivers, and to keep your computer running smoothly. In addition, HP normally provides drivers for other versions of Microsoft Windows, in case you decide to install a different version of Windows.
Page 135: Hp Support And Service
HP Support and Service Reference Guide...
Page 136: Getting Assistance For Your Computer
To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions about: •...
Page 137 HP Support and Service Getting Assistance for Your Computer To contact the HP Customer Care Center by e-mail, visit the HP Customer Care web site (www.hp.com/go/support) under “Contact HP”. To call the Customer Care Center, check the HP Customer Care web site (www.hp.com/go/support) under “Contact HP”...
Page 138 HP Support and Service Getting Assistance for Your Computer North America United States: (970) 635-1000 Canada: (905) 206-4663 Mexico: Mexico City: 52-58-9922 Outside Mexico City: 01-800-472 6684 Guadalajara: 669-9500 Monterrey: 378-4240 South America Argentina: From Argentina: 0810-555-5520 Outside Argentina: 5411-4778-8380 Brazil: São Paulo: (11) 3747-7799...
Page 139: To Receive Repair Service
To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported. For example, certain Pavilion notebook products are currently serviced in only the United States.
Page 140: Hewlett-Packard Limited Warranty Statement
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
Page 141 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Page 143: Reference Information
Reference Information Reference Guide...
Page 144: Hardware Specifications
Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Physical Attributes Size (14-inch display): 315 × 261 × 32 mm (12.4 × 10.3 × 1.3 in).
Page 145 Audio System 16-bit Sound Blaster Pro−compatible stereo sound. Stereo sound via two built-in speakers (500 Hz to 10 kHz range). 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone. Separate audio-off button with indicator light. Headphone-out, microphone-in, and audio line-in. Keyboard and 87/88-key touch-type QWERTY keyboard with 101/102 key emulation.
Page 146 Reference Information Hardware Specifications Expandability One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support). CardBus enabled. Plug-in module bay for accessory modules. Optional port replicator, mini dock, and docking system (only the port replicator is supported on Pavilion models).
Page 147: Modem Reference Information
Modem Reference Information If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modem (Windows 98) or Phone and Modem Options (Windows 2000 and XP) in Control Panel, from most communications software, or by using terminal mode in your software.
Page 148 Reference Information Modem Reference Information Command Function (Ambit) Report modem data pump model and code revision Report the DAA code Set low speaker volume Set low speaker volume Set medium speaker volume Set high speaker volume Turn speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection...
Page 149 Command Function (Ambit) &D2 Interpret DTR On-to-OFF transition per &Qn &Q0 through &Q6: The modem hangs up &D3 Interpret DTR On-to-OFF transition per &Qn &Q0, &Q1, &Q4, &Q5, &Q6: Soft reset &Q2, &Q3: The modem hangs up &F0 Restore factory configuration 0 &F1 Restore factory configuration 1 &G0...
Page 150 Reference Information Modem Reference Information Command Function (Ambit) &V1 Display last connection statistics &W0 Store the current configuration as profile 0 &W1 Store the current configuration as profile 1 &X0 Select internal timing for the transmit clock &X1 Select external timing for the transmit clock &X2 Select slave receive timing for the transmit clock &Y0...
Page 151 Command Function (Ambit) +MS=a,b,c,d Select modulation (b, c, and d are optional) a is the mode (bps): 0=V.21 (300), 1=V.22 (1200), 2=V.22bis (2400, 1200), 3=V.23 (1200, 300), 9=V.32 (9600, 4800), 10=V.32bis (14400, 12000, 9600, 7200, 4800), 11=V.34 (33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400), 17=X2, V.90 (57333-33333), 64=Bell 103 (300) b is automode: 0=disabled, 1=enabled...
Page 152 Reference Information Modem Reference Information Command Function (Ambit) +FRM=n Receive data +FRS=n Receive silence, n×10 ms +FTH=n Transmit data with HDLC framing +FTM=n Transmit data +FTS=n Stop transmission and wait, n×10 ms AT* Commands Display black-listed number Data calling tone selection *NCn Select country parameters: 0=US, 1=Japan, 2=Germany, 3=UK, 4=France, 5=Netherlands, 6=Italy, 7=Australia, 8=Sweden, 9=Denmark, 10=New Zealand, 11=Korea, 12=China, 13=Singapore, 14=Malaysia,...
Page 153 Register Function (Ambit) Delay before forced hangup Flow control bit mapped options status General bit mapped options status General bit mapped options status Data compression control V.42 negotiation control LAPM break control Call failure reason code PSTN transmit attenuation level Fax transmit attenuation level Result code messages control Selected Result Codes (Ambit)
Page 154: Modem Reference (3Com/Us Robotics)
Reference Information Modem Reference Information Modem Reference (3Com/US Robotics) In the following AT command table, default settings are shown in bold. All listed AT commands except +++, /, and A/ must be preceded by “AT.” AT Commands (3Com/US Robotics) Command Function (3Com/US Robotics) Escape to online command mode (not preceded by AT) Pause (not preceded by AT), 125 ms default...
Page 155 Command Function (3Com/US Robotics) Display the list of S-register settings Sr=n Set S-Register “r” to “n” Display the value of S-Register “r” Display result codes in numeric form Display result codes in verbose form (words) Report basic call progress result codes, i.e., OK, CONNECT, RING, NO CARRIER, (also, for busy, if enabled, and dial tone not detected), NO ANSWER and ERROR Report basic call progress result codes and the connect rates—OK, CONNECT, RING, NO CARRIER (also, for busy, if enabled, and dial tone not detected), NO ANSWER, CONNECT XXXX and ERROR...
Page 156 Flow control for received data - send XON/XOFF signals to modems on both ends &I2 Flow control for received data - send XON/XOFF signals to your modem only &I3 HP Eng/Ack in Host mode &I4 HP Eng/Ack in Terminal Mode &I5 Flow control for received data - If error correction is used, send XON/XOFF signals to your modem only;...
Page 157 Register Function (3Com/US Robotics) Pause in dialing time (comma in dialing string) (seconds) Carrier detect validation time (1/10 second) Delay time between lost carrier and hang up; if S10=255, the modem will not hang up when the carrier is lost; dropping DTR hangs up the modem (1/10 second) Duration of the touchtone dialing tone spacing (in milliseconds) Guard time for the escape code (1/50 second)
Page 158 Reference Information Modem Reference Information Register Function (3Com/US Robotics) V.34 and V.34+ connection setup bitmapped control flags. 1=Disable 2400 symbol rate 2=Disable 2743 symbol rate 4=Disable 2800 symbol rate 8=Disable 3000 symbol rate 16=Disable 3200 symbol rate 32=Disable 3429 symbol rate 128=Disable shaping V.34 and V.34+ connection setup bitmapped control flags 16=Disable nonlinear coding...
Page 159: Safety Information
250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) Reference Information Safety Information HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8121-0702 8120-6317 8120-8367...
Page 160: Ergonomics
• When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. • To obtain a replacement battery, contact your local dealer or HP sales office. • Do not charge the battery pack if the ambient temperature exceeds 45 °C (113 °F).
Page 161: Laser Safety
• Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center—see “To contact HP for support or service” on page 136. • Do not attempt to make any adjustment of the unit.
Page 162: Exposure To Radio Frequency Radiation
HP therefore believes the internal wireless radio is safe for use by consumers. The level of energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Page 163: Regulatory Information
Reference Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions.
Page 164: Canada
Trade name: Hewlett-Packard Company Product name: HP Omnibook 6100 Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
Page 165: European Union
Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 136. Belgium: For outdoor usage only channels 10 (2457 MHz) and 11 (2462 MHz) is allowed.
Page 166 Reference Information Regulatory Information Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne Telefonbuchse im europäischen Raum (Public Switched Telephone Network) und drahtlose Funknetzwerke zertifiziert. In Anbetracht der Unterschiede zwischen den einzelnen Telefonnetzen bietet die Zertifizierung für sich genommen keine absolute Sicherheit, dass die Geräte bei Anschluss an jeder beliebigen Telefonbuchse funktionieren.
Page 167: Japan
Reference Information Regulatory Information Japan Japan Telecommunications Approval JATE approval number: A00-0143JP, A99-0976JP Name of Equipment: T18M038.00, 3CN3BN1556B Russia International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following page. Reference Guide...
Page 168 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems.
Page 169: Index
Index AC (time-out), 129 AC adapter connecting, 22 accessories buying, 13 docking products, 90 plug-in modules, 76 adding RAM, 93 AdHoc wireless network definition, 69 setting up, 69, 72 adjusting brightness, 32, 35 display colors, 35 screen area, 35 airplanes wireless communication in, 72 ALT GR key, 35 antistatic precautions, 93, 95...
Page 170 129 DVD drive installing, 76 playing movies, 80 troubleshooting, 101 e-Diagtools for Windows, 123, 124 e-mail HP Customer Care, 137 sending and receiving, 64 encryption, 69, 71 ergonomics, 20 euro symbol, 108 Exit menu (BIOS), 130 extended memory, 126...
Page 171 Keypad Lock, 15, 19 connecting to, 68 troubleshooting, 109 wireless, 69 LAN port indicator lights, 68 laser safety, 161 Library (HP), 14 lights LAN port, 68 status, 15, 18, 19 locking (cable), 40 LPT1 port, 16 Main menu (BIOS), 126...
Page 172 76 System Devices menu (BIOS), 127 system resources BIOS settings, 127 system standby, 53 system-off switch resetting, 29 taskbar HP Presentation Ready, 37 PC Card, 82 television type, 126 temperature limits, 146 overheating, 106 timeouts computer, 51...
Page 173 ventilation, 45, 106 virus protection, 41 VirusScan, 41 voltage requirements, 159 volume adjusting, 36 troubleshooting, 100 volume control location, 15 warranty repair, 139 Web sites, 14 Windows documentation, 14 key, 34 password, 39 reinstalling, 132 setting up, 24 updating drivers, 134 wireless communication indicator light, 16, 73 infrared, 89...

This manual is also suitable for:

Omnibook 6100 - notebook pc Notebook pc

HP OmniBook 6100 Reference Manual

Quick Links

Troubleshooting

Related Manuals for HP OmniBook 6100

Summary of Contents for HP OmniBook 6100

This manual is also suitable for:

Table of Contents