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TROUBLESHOOTING
SYMPTOM
Burner will not light
Smell of gas
Fan not working
Small soot deposit
Severe soot deposit
forming on Glass or
Logs
Condensation on Glass
Streaky lines on Glass
Digital Error Message
on Control Panel
NOTE
•
If you have any other faults or problems, please refer to your Installer.
CLEANING INSTRUCTIONS.
•
Before cleaning, ensure the power and gas are turned off and that the heater has cooled down.
Do not remove any internal wiring covers.
Use only non-abrasive cleaners.
Do not use solvent based cleaners.
OUTER CASE
•
The outer case of the heater should be cleaned with a soft, damp cloth.
Do not use aerosol polishes to clean the casing while the heater is in operation.
GLASS CLEANING
•
After a period of use the glass panel may require cleaning. When your heater is cold, refer to Page 12 and
follow the initial log installation instructions to remove side panels and glass for cleaning purposes.
IMPORTANT NOTE.
This appliance is designed with luminous flames and may exhibit slight carbon deposits.
CAUSE
No power present
No gas present
Power cut
Air in gas pipe
Ignition Failure
Leaking gas
Heat switch not
activated
Fan not turned on
Normal operation
Inadequate Flue System
Log Misalignment
Incorrect Gas Pressure
Normal operation
Normal operation
Electronic fault
detected
9
SOLUTION
Ensure power cord is plugged in
and turned on
Ensure gas supply is turned on
Re-ignite after power is restored
Purge air (installer)
Repeat lighting procedure
(refer page 3)
Turn gas off at meter and
call installer
Allow heater to run on HIGH
for 15 minutes minimum.
Ensure appliance fan switch
is in ON position
No action required
Call Rinnai Service Dept./Agent
Allow heater to warm up
Remove and clean Glass
See Error Messages
Page 7
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