Speaking To Parties Alternately; Forwarding Additional Callers - Avaya 9620 User Manual

Making several connections

Speaking to parties alternately

If you want to speak with a call party (e.g. 06975058) who has been put on hold:
Scroll to the menu item with the rapidly flashing display key/LED, e.g.
06975058.
Confirm selection.
The other party is now on hold.

Forwarding additional callers

Someone calls you while you are on the phone, e.g. from number 06975058. The
call is shown on the display, e.g.
flashes.
Answer the call.
You are connected to the second caller. Your initial party is on hold.
Scroll to the new call to ... menu item.
Confirm selection.
caller to, in this example 1234. You can now announce the caller. The first party is
on hold.
Scroll to the Transfer to 06975058 menu item.
Confirm selection. You are now connected again to the first party.
06975058, and the display key or LED next to it
Enter the number of the extension you want to connect the
Telephoning as usual
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