Snom ONE Technical Manual page 3

BRIEF CONTENTS
Part I—Getting Started
1 Getting Started .................................................................................................................... 1
Part II—Administering the System
2 System Settings .................................................................................................................15
3 Administering the Domain ................................................................................................49
4 Trunks ..................................................................................................................................67
5 Dial Plans ............................................................................................................................91
6 Extensions ........................................................................................................................ 101
7 Service Flags ................................................................................................................... 111
8 Auto Attendant ................................................................................................................ 121
9 Hunt Groups .................................................................................................................... 135
10 Agent Groups .................................................................................................................. 141
11 Paging............................................................................................................................... 157
12 Conferencing ................................................................................................................... 163
13 IVR Node .......................................................................................................................... 171
14 Calling Card Account .................................................................................................... 179
15 Pre-Pay Feature .............................................................................................................. 183
16 Email ................................................................................................................................. 187
17 Audio and Greetings ...................................................................................................... 197
18 Buttons ............................................................................................................................. 209
19 Plug and Play ................................................................................................................... 219
20 Music on Hold ................................................................................................................. 241
21 Call Detail Records (CDRs).......................................................................................... 251
Part III—The User Interface
22 Web Interface .................................................................................................................. 261
23 Star Codes ...................................................................................................................... 279
24 Voicemail .......................................................................................................................... 295
25 Cell Phones ..................................................................................................................... 303
Appendix A. Working with CSV Files ................................................................................. 315
Appendix B. SIP Overview ................................................................................................... 331
Appendix C. snom ONE and Exchange ............................................................................. 351
Glossary ...................................................................................................................................... 357
Index 369