Call Forward All Calls (*71/*72); Call Forward On Busy (*73/*74) - Snom ONE Technical Manual

The system will acknowledge that the Hot Desking feature is in service.
Note: The system will automatically log a user out of a hot desk each night. Also, after activating
the hot desk feature, users will be notified via email that a status change has been initiated on their
extension.
To log out of a hot desk:
To log out of a hot desk, users must dial *70 and their extension number from either the location that is cur-
rently registered as a hot desk or from a phone that has been configured to their extension. The system will
acknowledge that hot desking is no longer in service.
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Note: Hot desking has limitations. Telephone preferences, such as ring tones, address book programming,
etc., cannot be moved to another desk.

Call Forward All Calls (*71/*72)

The Call Forward All (*71) feature allows users to redirect all calls to another number (e.g., to a colleague
who is answering the user's phone).
1. Dial *71 and press the confirm button on the telephone keypad.
2. Enter the call forwarding number once the announcement is complete.
3. Press the # key.
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The system will repeat the number and then hang up. If you want to change the forwarding number,
just call *71 again.
4. To deactivate, press *72, then press the * key when prompted. The announcement will indicate that
call forwarding has been turned off.
Users do not need physical access to their phone to modify this setting. This setting can also be activated
from the web interface

Call Forward on Busy (*73/*74)

The Call Forward on Busy (*73) feature allows users to forward calls to another number if their extension
is busy. This feature is typically used for redirecting calls to a team member or colleague to ensure that all
incoming calls are answered. To activate:
1. Dial *73 and press the confirm button on the telephone keypad.
2. Enter the call forwarding number once the announcement is complete.
3. Press the pound key (#).
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(page 266).
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Chapter 23: Star Codes
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