TIPTEL VP 28 Manual
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TIPTEL VP 28 Manual

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10/2011
Version 3

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  • Page 1 10/2011 Version 3...

  • Page 2: About This Guide

    IP broadband communication applications and open the door to the world of multimedia. tiptel VP 28 is an innovative IP media phone equipped with the most advanced video compression technology. It offers unrivalled super voice and picture quality, innovative functional richness, friendly user interface, stylish and elegant design, enhancing the instant, face-to-face communication experience even at low bandwidth.

  • Page 3: Safety Precautions

    Safety Precautions General Requirements Before you install and use the device, read these safety precautions  carefully and observe them during operation. During storage, transportation, and operation, keep the device dry.  During storage, transportation, and operation, avoid collision and crash ...
  • Page 4 Before plugging or unplugging any cable, shut down the device and  disconnect it from the power supply. While plugging or unplugging any cable, make sure that your hands are  completely dry. Do not tread on, pull, or over-bend any cable. Otherwise, the cable may ...

  • Page 5: Table Of Contents

    Main menu .............................. - 9 - Picture Dial ............................- 11 - DSS Key ..............................- 11 - 5 Configuring tiptel VP 28 ......................- 12 - Setting Interface ............................- 12 - Set the Account ..........................- 12 - Set the Network ..........................
  • Page 6 Upgrade Tab Page ..........................- 63 - Security Tab Page ..........................- 66 - Saving Settings........................... - 68 - 7 Using tiptel VP 28 ........................- 69 - Overview ................................ - 69 - Call Type ............................... - 69 - Answer Mode ............................- 69 - Multiple Accounts ..........................
  • Page 7 BLF Function ..............................- 72 - BLF List ................................- 73 - Check the call statistics ..........................- 73 - 8 Maintaining tiptel VP 28 ......................- 74 - Restarting tiptel VP 28 ..........................- 74 - Resetting tiptel VP 28 ..........................- 74 - Firmware upgrade ............................

  • Page 8: Getting Started

    VP 28 Getting Started Getting Started Packing List The following components are included in your package: IP Video Phone tiptel VP 28  Power Adapter  Handset & Handset Cable  - 1 -...

  • Page 9: Assembling The Phone

    VP 28 Getting Started Ethernet Cable  Quick Installation Guide & Quick Reference  Please unpack the product package with caution; inspect the items closely. If you find any damaged item, please contact your IP Video phone reseller immediately. Also, please keep the box and packing material for future use in the event of future shipments.
  • Page 10 VP 28 Getting Started Headset is not included in the packing list. Should be purchased separately. Connect Network and Power  There are two ways for network and power source connections. You can connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub. Your system administrator will advise you on which one to use.

  • Page 11: Configuration And Registration

    VP 28 Getting Started Configuration and Registration Configuring via Web Page Press <OK> button on the keypad of the phone to enter the status page and find out the IP address of the IP video phone. Enter it (for example http://10.1.3.204) into the address bar of web browser.

  • Page 12: Overview

    It will show the event status of the video phone. For more details you can refer to “LED Instruction”. Power Indication LED Indicates the power supply status. When tiptel VP 28 is powered on, the indicator is on.  When tiptel VP28 is powered off, the indicator is off. ...

  • Page 13: Led Instruction

    VP 28 Overview Description Navigation Key Includes four arrow keys (up, down, left, and right), and one <OK> key. Arrow keys Move the cursor on difference pages. In the standby state: press left or right key to switch the standby state.
  • Page 14 VP 28 Overview Icon Description Network Status: Limited Flashes when the internet is disconnected. Account register successful or the DSS key set as line, and the line is registered. Account register failed or the DSS key set as line, and the line is unregistered.

  • Page 15: Customizing Your Phone

    VP 28 Configuring tiptel VP 28 Customizing Your Phone Powering Up the Video phone Plug a Network cable into the network port. Step 1 Plug in power. Step 2 Step 3 It takes about 2 minutes to boot up the video phone. During this period, please do not touch any keys or turn off the video phone.

  • Page 16: Main Menu

    VP 28 Configuring tiptel VP 28 Area Description Use the clock to display the current time user can use fingers drag this clock, placed it at any position of this interface. Display the Quick function keys. The default is “History”, “Directory”, “Message”...
  • Page 17 VP 28 Configuring tiptel VP 28 Menu Interface Second level submenu Message ---- Play  Photo Manager  Media Play  Video Manager  Contact Picture ---- IPCamera01  IP Camera IPCamera02  Application DP 1  Door Phone DP 2 ...

  • Page 18: Picture Dial

    “Picture Dial”. Figure 4-3 Picture dial DSS Key tiptel VP 28 provides Direct Station Selection (DSS) keys. You can assign various functions to DSS keys for using these functions quickly. For more information you can refer to “DSS Key”. Figure 4-4 DSS key...

  • Page 19: Configuring Tiptel Vp 28

    VP 28 Configuring tiptel VP 28 Configuring tiptel VP 28 Setting Interface User can configure many functions, such as: Account, Network, Call Feature, Display, Date & Time, Sound, Security, Personalize, Reset, Reboot and Calibration, To access the Setting page, proceed as follows: Press the Left/Right navigation key in the standby state to switch to the Main Menu.

  • Page 20: Set The Network

    IP address or domain name of the SIP server that is specified by the VoIP service provider. --Port Port number of the SIP server. The default value of tiptel VP 28 is 5060. Enable STUN Whether to activate the STUN Server.

  • Page 21: Set The Display

    IP address, subnet mask, gateway, and DNS server information. PPPoE If the xDSL modem is used, you can connect tiptel VP 28 to the network in PPPoE mode. For details about the user name and password, contact the network service provider.

  • Page 22: Setting The Date And Time

    Select a setting mode as required. Step 4 NTP Mode  tiptel VP 28 automatically obtains the Universal Time Coordinated (UTC) time from a dedicated NTP server. User must enter the Time Server in the field. Manual Mode  You need to use navigation keys to manually set the time and date.

  • Page 23: Setting The Ring Tone

    12-hour and 24-hour respectively. NTP Mode Whether to activate the NTP mode. If choose enable, tiptel VP 28 automatically obtains the Universal Time Coordinated (UTC) time from a dedicated NTP server. --Time Server IP address of the NTP server that provides the UTC time.

  • Page 24: Setting The Password

    VP 28 Configuring tiptel VP 28 Ringtones can be auditioned or deleted. Ringtone operation can also be conducted by Step 4 importing through USB Step 5 Click the <Back> to return to the previous menu. The phone will ring when the cursor moves to whichever a ringtone document for your convenience.

  • Page 25: Set The Language

    VP 28 Configuring tiptel VP 28 Figure 5-7 Admin password Set the Language To configure the Language on the LCD, proceed as follows: Access the Settings page. Step 1 Click [Personalize] Step 2 Step 3 Select a required language and click the <Save>.

  • Page 26: Reset To The Factory

    VP 28 Configuring tiptel VP 28 Reset to the factory When there is something wrong or irrational with certain functional configuration of the phone, you can choose the factory reset to resume the initial configuration. To reset to the factory, proceed as follows: Access the Settings page.

  • Page 27: Screen Calibration

    VP 28 Configuring tiptel VP 28 Figure 5-10 Reboot Screen Calibration To Screen Calibration, proceed as follows: Access the Settings page. Step 1 Step 2 Click [Calibration]. A dialog will be popped up to check whether to begin the calibration. Click the icon Step 3 to confirm the calibration operation;...

  • Page 28: Call Feature

    VP 28 Configuring tiptel VP 28 Figure 5-11 Screen calibration Call Feature Users can configure the call function through the option interface. The functions can be configured are as followed: DSS key, Picture Dial, Voice Mail, Hotline, Forward, Call Waiting, Auto Answer, Video, TV output, Key As Send and Anonymous Call.

  • Page 29: Dss Key

    Configuring tiptel VP 28 DSS Key tiptel VP 28 provides Direct Station Selection (DSS) keys. You can assign various functions to DSS keys for using these functions quickly. Each DSS key can support 4 functions: line, speed dial, BLF, BLF list.
  • Page 30 VP 28 Configuring tiptel VP 28 Figure 5-14 DSS key setting Table 5-4 The parameter specification chart of each option Parameter Description DSS Key 0X To display the serial number of the DSS Key. Type To choose what function the required DSS key to be set.

  • Page 31: Picture Dial

    VP 28 Configuring tiptel VP 28 Click the <Save>. Step 5 To set the DSS Key as BLF, proceed as follows: Step 1 Click the “Type” option, and then choose “BLF” option in the pull-down menu; Choose the line to be configured in the pull-down menu of the “Line” option. If you choose Step 2 “Auto”, the default account at present is adopted;...

  • Page 32: Voice Mail

    Provision”. Voice Mail The voice mailbox is stored on the Media Resource Server (MRS). You can use tiptel VP 28 to connect to the server to obtain voice messages. After receiving a new voice message in the standby state, tiptel VP 28 displays a notification on the screen.

  • Page 33: Hotline

    Step 4 Figure 5-17 Hotline Forward tiptel VP 28 supports three call forward modes: Always Forward, Busy Forward, and No Answer Forward. If auto-forwarding is under no requirement, you can forward your call to a third party through manual operation.

  • Page 34: Call Waiting

    Configuring tiptel VP 28 Figure 5-18 Forward setting If you enable the automatic forwarding function, the tiptel VP 28 automatically forwards incoming calls based on the preset forward type. If you enable the manual forwarding function, you can forward an incoming call by clicking and entering the forward-to number.

  • Page 35: Auto Answer

    VP 28 Configuring tiptel VP 28 Figure 5-19 Call waiting Auto Answer Users can answer calls automatically through the set type of Auto Answer. It supports 4 types: Directly, After 5 seconds, after 15 seconds, and After 30 seconds. The phone supports the individual configuration of each distinct account.

  • Page 36: Video

    VP 28 Configuring tiptel VP 28 Figure 5-20 Auto answer Video Users can set the call type through this option, e.g. the default call type is video call or voice call, and whether the Local Video is enabled. The settings include the Bandwidth and Frame Rate. The phone supports the individual configuration of each distinct account.

  • Page 37: Tv Output

    Figure 5-21 TV output Setting the Send Key tiptel VP 28 allows you to set a key such as the pound key (#) or start key (*) as the send key. By default, the pound key (#) is used. To configure the key as send function, proceed as follows: Step 1 Access the Call Feature page.

  • Page 38: Anonymous Call

    VP 28 Configuring tiptel VP 28 Figure 5-22 Key as send Anonymous Call If Anonymous Call is enabled, the phone of the opposite side cannot display your name when you make a phone call. You can also enable the Anonymous Call Rejection. When an anonymous call is coming, the phone will automatically reject it.

  • Page 39: Directory

    Figure 5-23 Anonymous call Directory Address books on tiptel VP 28 stores contact information. You can add, edit, delete, call, or search for contacts. You can also add, edit or delete the contacts group. To access the Directory page, proceed as follows: Step 1 Press the Left/Right navigation key in the standby state to switch to the Main Menu.

  • Page 40: Adding A Contact

    VP 28 Configuring tiptel VP 28 Black List and Anonymous defaulted by the system can only be operated the ringtone change without being conducted the operation of deleting and renaming. Adding a Contact To add a contact, proceed as follows: Step 1 Access the Directory page.

  • Page 41: Adding/Deleting/Clearing A Blacklist

    Remote Phonebook Please refer to the “Directory” section for the instruction of the remote phonebook. Each tiptel VP 28 is configured with a local address book. A public address book is required for all phones in an enterprise. After a remote phonebook is enabled, users can access the remote phonebook. When the remote phonebook is set on the phone, click it and the phone will download and display the contact information through the server.

  • Page 42: Call History

    Configuring tiptel VP 28 Call History Call History on tiptel VP 28 stores history information. You can delete or clear the history record. To access the Call History page, proceed as follows: Press the Left/Right navigation key in the standby state to switch to the Main Menu.

  • Page 43: Video

    VP 28 Configuring tiptel VP 28 To do the delete operation must have enough permission. Please consult your system administrator for more information about permission. Video To access the Video page, proceed as follows: Step 1 Access the Media page.

  • Page 44: Door Phone

    Door Phone The phone can control the door phone to open the door. When door phone dials the tiptel VP 28, user can see the video during the conversation, also can press the <Open Door> to open the door.
  • Page 45 VP 28 Configuring tiptel VP 28 Figure 5-25 Door phone Table 5-7 Parameters about the Door Phone Parameter Description Device Model To select the device model Display Name To set the display name which you want to display. Phone Number To input the phone number of Door Phone.

  • Page 46: Configuration Using The Web Browser

    Connect tiptel VP 28 and the PC to the same network where they can communicate with each  other. You can connect tiptel VP 28 and the PC to a Hub or a switch. If there is  no Hub or switch, connect the PC to the PC port on tiptel VP 28.

  • Page 47: Status Tab Page

    Security: changes the password and uploads security certificate for the TLS/SSL client and  server. Status Tab Page On the Status tab page, you can view tiptel VP 28's network and version information, as shown in Figure 6-2. Figure 6-2 Status tab page Table 6-1 Parameters on the Status tab page...

  • Page 48: Account Tab Page

    Configuration Using the Web Browser Account Tab Page Account On the Account tab page, you can configure information for a tiptel VP 28's account such as registration and deregistration, as shown in Figure 6-3: Figure 6-3 Account tab page Table 6-2 Parameters on the Account tab page...
  • Page 49 Local Video Set enable or disable the local video when user during the Video conversation. Missed call log Whether to record missed calls. If you select Disabled, tiptel VP 28 does not record calls that you miss. - 42 -...
  • Page 50 Table 6-3 Parameters on the Voice tab page Parameter Description Disable codecs Disabled voice coding types. tiptel VP 28 supports the following coding types: PCMU, PCMA, G.723, G.729, G.722, GSM, AACLC and iLBC. Enable codecs Enabled voice coding types. The types are listed in descending order of priority.
  • Page 51 Figure 6-5 Video codecs page Table 6-4 Parameters on the Video tab page Parameter Description Disable codecs Disabled video coding types. tiptel VP 28 supports the following coding types: H264, H263 and mp4v-es. Enable codecs Enabled video coding types. The types are listed in descending order of priority.
  • Page 52 UDP Keep-alive Interval Interval for sending UDP messages. For example, 30 seconds. RPort Port through which the server sends a response to tiptel VP 28. Details about this parameter are specified in RFC 3581. - 45 -...
  • Page 53 Default value: 3600 Local SIP Port Port for the SIP server to communicate with tiptel VP Default value: 5060 SIP Session Timer T1 Round trip time (RTT) between the server and the client.
  • Page 54 VP 28 Configuration Using the Web Browser Parameter Description Refresher Party who updates sessions. The value Uac indicates that the client updates sessions, and the value Uas indicates that the server updates sessions. Subscribe Register Whether to enable the subscription function for registration.

  • Page 55: Network Tab Page

    Table 6-6 Parameters on the Internet Port (WAN) tab page Parameter Description DHCP If you select the DHCP check box, tiptel VP 28 automatically attempts to connect to the DHCP server for obtaining resources such as the IP address, subnet mask, gateway, and DNS server information.
  • Page 56 VP 28 Configuration Using the Web Browser --Password Password that is specified by the network service provider. Advanced Figure 6-8 Network advanced page Table 6-7 Parameters on the Advanced tab page Parameter Description The value Enabled indicates that the VLAN function is --VLAN enabled for the Internet port.

  • Page 57: Phone Tab Page

    IP address of the secondary NTP server that provides the UTC time. Update Interval Interval at which tiptel VP 28 obtains the UTC time from the NTP server. Choose the idle status If you did not press any digit key on the dial-up status, the phone will turn to which Main Desktop Option one.
  • Page 58 Busy Forward Whether to enable the busy forwarding function. If you select On, tiptel VP 28 forwards incoming calls to the preset number when tiptel VP 28 is in a conversation and does not enable the call waiting function. Target Number that incoming calls are forwarded to.
  • Page 59 Whether to enable the no answer forwarding function. No Answer Forward If you select On, tiptel VP 28 forwards incoming calls to the preset number when they are not answered within the preset duration. Maximum no-answer duration to forward incoming After Ring Time calls.
  • Page 60 Account that you configure a function for. Label Self-defined function name, which is displayed next to the corresponding DSS key on tiptel VP 28. Only the speed dial and BLF can input. Value Setting based on the functions that you assign. For...
  • Page 61 Replace rule: TIPTEL VP28allows you to replace a complex number with a simple number. For example, after you replace 0123 with 12, TIPTEL VP28makes a call to 0123 after you enter 12. The phone supports this rule of each distinct account.
  • Page 62 Figure 6-12 Replace rule Dial-now rule: After you enable this rule, tiptel VP 28 makes a call as soon as you enter the preset number. For example, if you set Dial-now Rule to 0147, TIPTEL VP28makes a call to 0147 for the setting time after you enter 0147.
  • Page 63 VP 28 Configuration Using the Web Browser Figure 6-13 Dial-now rule Door Phone Figure 6-14 Door phone - 56 -...
  • Page 64 VP 28 Configuration Using the Web Browser Table 6-12 Parameters on the Door Phone tab page Parameter Description Door Phone List Select a Door Phone which you want to configure in this list. Device Model Select the device model Display Name Set the display name which you want to display.

  • Page 65: Contacts Tab Page

    VP 28 Configuration Using the Web Browser Display Name Set the display name which you want to display. Phone Number To input the phone number of IP Camera. For more information you can consult your system administrator. Access PIN To input the PIN depends on IP Camera.
  • Page 66 Figure 6-16 Local phone book Remote PhoneBook Each tiptel VP 28 is configured with a local address book. A public address book is required for all phones in an enterprise. After a remote address book is enabled, users can access the remote address book.
  • Page 67 After receiving an incoming call, tiptel VP 28 searches the local address book for the caller name. If the caller name is not in the local address book, tiptel VP 28 searches the LDAP server for the caller name and displays it on the phone screen. This function is available only after LDAP Lookup For Incoming Call is set to Enabled.
  • Page 68 VP 28 Configuration Using the Web Browser Figure 6-18 LDAP page Table 6-14 Parameters on the LDAP tab page Parameter Description LDAP Whether to enable or disable LDAP. LDAP Name To input the LDAP name. LDAP Name Filter Name filter. After you enter a name, the IP phone uses the name filter to search the LDAP server for the contact.
  • Page 69 VP 28 Configuration Using the Web Browser LDAP Number Filter Number filter. After you enter a number, the IP phone uses the number filter to search the LDAP server for the contact. The settings for the number filter must be based on RFC 2254.

  • Page 70: Upgrade Tab Page

    Upgrade Tab Page Basic setting On the Basic tab page, you can restart tiptel VP 28, reset the tiptel VP 28 to factory and upgrade etc. To reset tiptel VP 28 to the factory settings, click the Reset To Factory an click OK in the ...
  • Page 71 VP 28 Configuration Using the Web Browser Figure 6-19 Upgrade basic page Advanced setting On the Advanced tab page, you can configure the auto provision function, and export/import configure file and export the system log. - 64 -...
  • Page 72 VP 28 Configuration Using the Web Browser Figure 6-20 Upgrade advanced page Table 6-15 Parameters on the Advanced tab page Parameter Description PNP Active Whether to enable or disable PNP. PNP(Plug and Play) provides a proprietary method to enable "Auto Provisioning".

  • Page 73: Security Tab Page

    VP 28 Configuration Using the Web Browser Power On Whether to enable or disable auto provision once the phone is power on. Repeatedly Whether to enable or disable auto provision with the interval configured. Interval(Minutes) Set the interval time.
  • Page 74 VP 28 Configuration Using the Web Browser Trusted Certificates To upload a trusted certificate, proceed as follows: Step 1 Click Browse in the Trusted Certificates area and select a trusted certificate in the dialog box that is displayed. Click Upload.

  • Page 75: Saving Settings

    VP 28 Configuration Using the Web Browser Figure 6-23 Server certificates Saving Settings Click the Submit button on the lower-part of a page after setting is completed. - 68 -...

  • Page 76: Using Tiptel Vp 28

    The <SPK> key is used to switch the headset mode and hands-free mode. Multiple Accounts tiptel VP 28 supports four independent SIP accounts. If multiple accounts are enabled, corresponding account names are displayed on the standby screen. You can click the account to select an account. After an account is selected, the dial page of the corresponding account will be displayed.

  • Page 77: Redialing

    Using the IP Address to Make a Call You can use the IP address of tiptel VP 28 to make a call to an IP address in the same LAN or VPN. For example, you can use 10.10.10.1 to make a call to 10.10.10.2.

  • Page 78: Using Speed Dial To Make A Call

    For details, see DSS Key. Answering a Call Answering a Single Call In the standby mode, tiptel VP 28 receives an incoming call and starts ringing. To answer the call, pick up the handset, press the <SPK> key or click Answering Multiple Calls In the standby mode, tiptel VP 28 receives an incoming call and starts ringing.

  • Page 79: Three-Party Conference

    After the BLF function is assigned to a key, you can learn about the status of other accounts (idle, ringing, or occupied) on tiptel VP 28. You can directly press the key assigned with the BLF function to make calls. This requires the support from the server.

  • Page 80: Blf List

    IP Video Phone Using tiptel VP 28 The BLF function is disabled. And the DSS Key is green. The BLF function is enabled. And the DSS Key is green. If the listened-on account is not in the idle, the DSS key icon will change. Change the...

  • Page 81: Maintaining Tiptel Vp 28

    IP Video Phone Maintaining tiptel VP 28 Maintaining tiptel VP 28 Restarting tiptel VP 28 Users can restart the phone via phone or web interface. Restart the phone via phone interface, please refer to “Reboot”.  Restart the phone via web interface, please refer to “Basic setting”...
  • Page 82 IP Video Phone Maintaining tiptel VP 28 To configure zero-sp-touch via web interface, please refer to “Advanced setting” on the  Upgrade page. For more information about Zero-Sp-Touch, please consult your administrator. The manual is only for reference, please take the object as the standard.
  • Page 83 IP Video Phone Maintaining tiptel VP 28 EG-verklaring van conformiteit volgens richtlijn 2004/108/EC Declaration of conformity according to regulation 2004/108/EC Hiermee wordt verklaard dat het volgende product Declares hereby for the following product tiptel VP 28 Voldoet aan de essentiële en andere relevante eisen volgens artikel 3 van de Europese Richtlijnen voor Radio en Telecommunicatie eindapparatuur (R&TTE Directive...

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