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Related Manuals for TIPTEL 2020
Summary of Contents for TIPTEL 2020
- Page 1 User’s Manual (en) ISDN Comfort Phone tiptel 2020 in addition with CTI, USB, and answering machine tiptel 2030 tiptel...
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Page 3: Table Of Contents
Initial operation Update via USB (only tiptel 2030) ... .40 Scope of supply ......6 Mounting . -
Page 4: Illustration (Upper Housing, Key Pad)
Main menu Escape Volume adjustment Telephone book Mute 2-line operation/hold Redial Loudspeaker/ Hands-free mode Speed dialling keys/macro keys Cursor key up ICM log (only tiptel 2030) Call list Answering machine (only tiptel 2030) Enter Cursor key down Cursor key right... -
Page 5: Illustration (Underneath)
Illustration (underneath) Connection USB LINE Connection ISDN Emergency power feeding Connection handset... -
Page 6: Initial Operation
USB* m a spiral cable m the Windows software "tiptel 2030" for Windows ® m an ISDN connection cable m the TAPI driver "tiptel phone 1" * * only tiptel 2030... - Page 7 Initial operation For wall mounting mount the supporting stand with two screws to a wall as shown below (Picture 1). Then mount the phone as shown to the supporting stand (Picture 2). Pull out the handset hanger from the handset cradle, take it upside down and re-insert it (Picture 3).
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Page 8: Connection
If you want to use your tiptel telephone as emergency tele- phone, you have to set the switch for emergency power feeding to position "I". Please be aware that the telephone functions are restricted during emergency operation. -
Page 9: Button Functions
The Ok button serves to confirm an entry or a selected function. When you press this key for more than 3 seconds, previously configured call deflections and answering machine (only tiptel 2030) will be switched on or off. Pressing the ESC button will interrupt a current function or will take you to the higher menu level. -
Page 10: Operational Hints
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "appointments" or "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "system". "system". Press the q button 3 times. -
Page 11: Adjusting The Volume
Operational hints Adjusting the volume When executing a function with activated loudspeaker, you can adjust the volume to your needs. The display shows the selected volume level. Volume zzzzzzzz If the volume remains unchanged after 2 seconds, the telephone automatically resumes the earlier displayed volume. -
Page 12: Operation Overview
Operation overview... -
Page 14: Telephone Calls
Telephone calls Call counter The telephone has an integrated call counter displaying the number of incoming telephone calls. Sa 14.07.2012 12:30 2 calls The call counter is erased automatically: - when you pick up the handset - when you check the call list Direct manual call Pick up the handset and dial the telephone number to initiate the dialling process. -
Page 15: Off-Line Call Preparation (Indirect Call)
Telephone calls Off-line call preparation (indirect call) As for the off-line call preparation, the telephone number is dialled first. Here, you have the option to check the number and to correct it if necessary. 021024280 Please dial Enter telephone number The telephone number is shown in the dis- play. -
Page 16: Redial
Telephone calls Redial The 20 telephone numbers dialled last are stored automatically and can be redialled if desired. The telephone number dialled last is always positioned as the first entry in the list. If you wish to call the telephone number dialled last, just pick up the handset and press the w button after- wards. -
Page 17: Automatic Call-Back On Busy (Ccbs)
Telephone calls Automatic call-back on busy (CCBS) Should the desired target subscriber's line be busy, the display shows a selection field for auto- matic redialling and the automatic call-back function, i. e. the function completion of call to busy subscriber. This special feature needs to be released by your telephone network provider. This is not only valid for your installation, but also for the target subscriber's installation. -
Page 18: Automatic Redial
Telephone calls Automatic redial Should the desired target subscriber's line be busy, the display shows a selection field for the automatic redial or the automatic call-back function (CCBS). Select the automatic redial function so that your telephone continues to dial the chosen telephone number. Press the n or o button in order to Every time you press the button, the display select the "redial"... -
Page 19: Switching Between Handset And Hands-Free Operation
Telephone calls Switching between handset and hands-free operation You are holding a telephone conversation using the handset and want to switch to the hands- free operation: Press the button and keep it pressed. Replace the handset. The hands-free mode is activated. Release the button The hands-free mode is deactivated and you... -
Page 20: Mute Function
The handset and the hands-free microphone are activated again. You can continue with the telephone conversation. Conversation recording (only tiptel 2030) You have the option to record parts of a telephone conversation. Press the n or o button in order to Every time you press the button, the display switches between the available functions. -
Page 21: Call Tracing (Mci)
Telephone calls Call tracing (malicious call identification) (This feature must be released by your local telephone network provider.) If you are bothered by an unknown caller and want to identify the calling party, you have the opti- on to do so even when the corresponding telephone number is not being transferred and shown in the display. -
Page 22: 2-Line Operation With Hold
Telephone calls 2-line operation with hold The function "2-line operation with hold" allows you to switch between an active connection and a call placed on hold. The active call is placed on hold and the call Press the button. placed on hold is activated. Three-party conference (This feature must be released by your local telephone network provider.) If you intend to establish a call with two parties at the same time, you need to establish an active... -
Page 23: Call Parking
Telephone calls Call transfer (continued) You are holding a telephone conversation and want to answer and transfer a second incoming call: The call is being placed on hold. The connec- Press the button. tion to the party issuing a call waiting signal is activated. -
Page 24: Call Waiting
Press the f button. The display resumes the normal status. You want to transfer the second incoming call to your answering machine (only tiptel 2030): Press the n or o button to select the Every time you press the button, the display switches between the available functions. -
Page 25: Answering A Call
Press the b button. Your telephone resumes the normal state. You want to transfer the incoming call to your answering machine (only tiptel 2030): Press the n or o button to select the Every time you press the button, the display function "transfer... -
Page 26: Keypad
Telephone calls Keypad In some exchange offices, the programming of special features (e. g. call forwarding) is effected via the "Keypad protocol". The programming is done via the numeric keys and the buttons . Here, macro programming is provided to assign the keypad function to a speed dialling station (see chapter "Macro programming"). -
Page 27: Call List
Telephone calls Call list The call list provides you with information on the last 20 incoming calls, such as date and time of the call, called multiple subscriber number and the corresponding telephone number of the calling party. If the telephone number was transferred and presented and if this number is stored in the electronic telephone book, the name of the corresponding subscriber is shown instead of the telephone number. -
Page 28: Electronic Telephone Book
"F" is displayed next to the corresponding name. The entries are listed in alphabetical order. For further use and in order to have a back-up of your data, the entire telephone book can be loaded on a PC and reloaded afterwards (see chapter "PC software TipKom", only tiptel 2030). -
Page 29: Storing Data
Electronic telephone book Storing data An entry in the electronic telephone book consists of the name (= search criterion), the telephone number and additional settings if required (e. g. filter function, cost counter). The phone register will open. Press the e button. Press the p button. -
Page 30: Editing Data
Electronic telephone book Editing data Entries in the electronic telephone book can be checked, corrected or erased at any time. The phone register will open. Press the e button. Press the q button. The first entry of the electronic telephone book is shown in the display. -
Page 31: System Settings
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "appointments" or "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "system". "system". Press the q button 3 times. -
Page 32: Call Number Display
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "appointments" or "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "system". "system". Press the q button. -
Page 33: Setting The Call Waiting Function
Every time you press the button, the display switches between the available functions. "settings". The display shows "appointments" or Press the q button. "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "system". "system". Press the q button. -
Page 34: Setting The Call Transfer Function
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "appointments" or "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "system". "system". Press the q button 2 times. -
Page 35: Internal Isdn Features (Only Tiptel 2030)
System settings Internal ISDN features (only tiptel 2030) The ISDN features "hold", "2-line operation with hold", "three-party conference" and "call forwar- ding" are features provided by your exchange office and programmable via the telephone. Here, you also have the option to have these features executed by your telephone with no need to have them released by the exchange office. -
Page 36: Setting Time And Date
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "appointments" or "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "system". "system". Press the q button. -
Page 37: Changing The Pin
Every time you press the button, the display switches between the available functions. "settings". The display shows "appointments" or Press the q button. "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "system". "system". Press the q button. -
Page 38: Factory Pre-Set
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "appointments" or "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "system". "system". Press the f button. -
Page 39: Update Via Isdn
If necessary you can update the operating software on the telephone. This is possible via ISDN line from our update server or via the USB port of the telephone from your local PC (only tiptel 2030). Before using the ISDN update unplug the USB cable. -
Page 40: Update Via Usb (Only Tiptel 2030)
Afterwards you connect the telephone with your PC via the serial connecting cable and start the software "tiptel 2030" as usual. Ensure that the correct COM-port has been set in the menu "con- figuration" and test the correct function of the connection. Then you define whether the settings shall be stored or not and select "start transfer". -
Page 41: Telephone Settings
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "appointments" or "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "telephone". "telephone". Press the q button. -
Page 42: Direct Dialling (Baby Call)
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "appointments" or "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "telephone". "telephone". Press the q button. -
Page 43: Call Blocking/Keypad Locks
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "appointments" or "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "telephone". "telephone". Press the q button. - Page 44 Telephone settings Call restrictions / keypad locks (continued) Menu / register: 10. Press the n or o button. Every time you press the button, the display switches between: The function is activated. off: the function is deactivated. 11. Press the f button. The setting is saved.
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Page 45: Appointments
Every time you press the button, the display switches between the available functions. "settings". The display shows "answering machine" Press the q button. (only tiptel 2030). Press the n or o button to select The display shows "appointments". "appointments". Press the f button. -
Page 46: Time Control
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "time control. "time control". Press the q button. - Page 47 Time control Enter/edit time control data (continued) 14. Press the f button to select the time control switching function. 15. Press the q or p button to activate or The display switches between "ON" and "OFF". deactivate call deflection and/or ans- wering machine.
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Page 48: Information
Here, the display will show the currently free memory capacity of the electronic telephone book in per cent. The erase function will delete the entire electronic telephone book. Voice memory (only tiptel 2030): The voice memory covers the memory for outgoing and for incoming messages. The remaining memory capacity is indicated in per cent. -
Page 49: Calls
Press the n or o button to select The display switches between the voice memory and the telephone book. text memory or voice memory (only tiptel 2030). Press the f button. The display shows "erase memory?". Press the f button. -
Page 50: Macro Programming
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "macro". "macro". Press the f button. -
Page 51: Call Forwarding
Every time you press the button, the display switches between the available functions. "settings". Press the q button. The display shows "answering machine" (only tiptel 2030). Press the n or o button to select The display shows "call forwarding". "call forwarding". Press the f button. -
Page 52: Call Forwarding
Call forwarding Call forwarding (continued) Press the n or o button. The display switches between the individual call forwarding options, i. e. unconditional, on busy, on no reply, answering mode and off: unconditional: All incoming calls are directly forwarded to the programmed target telephone number. -
Page 53: Answering Machine (Only Tiptel 2030)
Answering machine (only tiptel 2030) Answering mode The answering mode and the call forwarding function are activated or deactivated (correspon- ding to the pre-set parameters) by pressing the f button. The display shows the call counter, the counter for incoming messages and the LED positioned above the f button is lit. The call counter is set to 00. -
Page 54: Length Of Recording
Answering machine (only tiptel 2030) Answering machine set-up (continued) Select outgoing message (OGM): 11. Enter a number between 1 and 7 via Here, you determine which outgoing message the numeric keypad to specify the shall be used. desired OGM. Call delay: 11. -
Page 55: Outgoing Messages
Answering machine (only tiptel 2030) Outgoing messages Your tiptel 2030 offers you the option to record 6 individual outgoing messages. When using the additional outgoing message from the factory pre-set you can activate the answer mode immediately - without the necessity to record an OGM before (plug & answer). -
Page 56: Incoming Messages
Answering machine (only tiptel 2030) Incoming messages You can play-back and erase individual messages from the voice memory. Sa 16.06.12 08:30 ICM 1 The recording menu will pop up. Press the button. Press the f button. The display shows time and date of the first new incoming message. -
Page 57: Dictate/Call Record
The recording is stopped. The LED blinks. Message transfer In the answering mode with message transfer on, your tiptel 2030 dials a pre-programmed desti- nation number after an incoming message has been recorded. If the destination number is busy, the device will redial the number up to four times every 60 seconds. If the called party does not answer the call within 50 seconds, the dialling procedure is interrupted. -
Page 58: Message Transfer Settings
Answering machine (only tiptel 2030) Message transfer settings In the case of a message transfer, recorded incoming messages are transferred to a program- med telephone number. Here, you can make out all settings the device needs to perform a mes- sage transfer. -
Page 59: Remote Control (Only Tiptel 2030)
3. Dial your remote control code that you set earlier at your tiptel 2030 (1 - 4 numeric digits). Each of the entered code digits is acknowledged separately by a voice message. After having entered the code number press 4. -
Page 60: Remote Activation Of The Answering Mode
Remote activation of the answering mode If you forgot to switch on the answering mode, you can do this remotely. Just call your tiptel 2030. After about 50 seconds the device picks up and you will hear a signal tone. Now, please enter your personal remote control code. -
Page 61: Remote Control Functions
Remote control (only tiptel 2030) Remote control functions Button Function Remark/operation Room monitoring Room monitoring: The microphone of your telephone is turned on and you can listen to what is happening in the surroundings of the device. Remote interrogation The answering machine plays back all new messages that of new messages have been recorded since your last remote interrogation. -
Page 62: Call Forwarding
Remote control (only tiptel 2030) Remote control functions (continued) Button Function Remark/operation Remaining recording The remaining recording capacity is informed by a voice capacity message. Message transfer on/off You can switch the message transfer on or off. Change telephone Allows to change the target telephone number for the mes- number sage transfer function. -
Page 63: Remote Control Settings
Remote control (only tiptel 2030) Remote control settings Here, you have the option to set-up the remote interrogation function according to your individu- al needs. The main menu will pop up. Press the c button. Press the n or o button to select Every time you press the button, the display switches between the available functions. - Page 64 Remote control (only tiptel 2030) Remote control settings (continued) Remote erase: When pressing the n or o button, Your selection is shown in the display. the display switches between on and Recorded incoming messages can be off. erased during a remote interrogation.
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Page 65: Pc Connection (Only Tiptel 2030)
PC connection (only tiptel 2030) PC connection The tiptel 2030 comes with an USB interface to be connected with the pC. Via the USB connec- tion the software tiptel 2030 and the TAPI driver can be used. Software tiptel 2030 The software "tiptel 2030"... -
Page 66: Appendix
Tiptel.com GmbH will grant a guarantee of 2 years from the date of handover for the material and for the manufacturing of the telecommunications terminal unit. - Page 67 Tiptel hereby declares that the device complies with all fundamental requirements of the European directive 1999/5/EC. This conformity is confirmed by the CE sign on the device.
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Page 68: Important Information
Please take care that the cables do not lead to any danger of stumbling and avoid folding, pushing and pressing of the cables. Some furniture lacquers or furniture cleaning products may attack the rubber at the feet of your tiptel telephone and thus cause patches. In such cases please use a non-slip pad under the device. -
Page 69: Factory Pre-Set
Call forwarding function: .....none Answering machine (only tiptel 2030) Outgoing messages: ......7 (pre-recorded OGM) Call delay: . -
Page 70: Troubleshooting
PC software. Please bear in mind: - In the PC software, deacti- vate the function "save data/ restore". - Confirm the instruction "Please set your tiptel feature phone to the operating mode LOAD NEW SOFTWARE by unplugging and replugging the SO plug“. -
Page 71: Technical Data
Length = 3 m Data cable USB: Length = 3 m, 9-pin, sub socket strip Handset cable Length = max. 1.8, curled cable Answering machine (only tiptel 2030): Outgoing messages: 6 individual, 1 pre-recorded Recording capacity: About 50 minutes Number of incoming messages: Max. - Page 72 Tiptel.com GmbH Business Solutions Halskestraße 1 40880 Ratingen Germany Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* Internet: www.tiptel.de International: Internet: www.tiptel.com *(1,49 Euro/Min. aus dem Festnetz der Deutschen Telekom, abweichende Mobilfunkpreise möglich) Tiptel GmbH...
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