Introduction; Customer Service And Support - ELECRAFT KX3 Assembly Manual

Introduction

This manual will guide you through assembly of your Elecraft KX3 transceiver. We're confident that you'll find
the KX3 easy to build, even if you've had no prior kit-building experience.
Every modern transceiver is complex, and the KX3 is no exception. But all of the circuits are contained on a few
factory-assembled and tested circuit boards. Also, virtually all of the alignment of your KX3 is handled in
firmware using the KX3's built-in test capabilities.
Do not handle the circuit boards without first taking the ESD precautions listed on page 3.
If you should you have difficulty, you'll have our full support via phone and e-mail. In addition, we hope you'll
join our growing and enthusiastic community of owner/builders via the Elecraft reflector.
Further information about the Elecraft KX3, including specifications, installation, and operation instructions,
can be found in the Owner's Manual.

Customer Service and Support

Technical Assistance
You can send e-mail to and we will respond quickly – typically the same day
k3support@elecraft.com
Monday through Friday. If you need replacement parts, send an e-mail to parts@elecraft.com. Telephone
assistance is available from 9 A.M. to 5 P.M. Pacific time (weekdays only) at 831-763-4211. Please use e-mail
rather than calling when possible since this gives us a written record of the details of your problem and allows us
to handle a larger number of requests each day.
Repair / Alignment Service
If necessary, you may return your Elecraft product to us for repair or alignment. (Note: We offer unlimited email
and phone support, so please try that route first as we can usually help you find the problem quickly.)
IMPORTANT: You must contact Elecraft before mailing your product to obtain authorization for the
return, what address to ship it to and current information on repair fees and turnaround times. (Frequently we
can determine the cause of your problem and save you the trouble of shipping it back to us.) Our repair location
is different from our factory location in Aptos. We will give you the address to ship your kit to at the time of
repair authorization. Packages shipped to Aptos without authorization will incur an additional shipping charge
.
for reshipment from Aptos to our repair depot
1