Service - Clearaudio Concept User Manual

5. Service

If any service or repair on a clearaudio product is necessary, service for should be done by
authorized personal only. Please contact your dealer first then the US distributor: Musical
Surroundings at 510 547-5006 or
In case any repair is needed, the clearaudio Concept -turntable may need to be sent to your
authorized dealer or directly to Musical Surroundings. Please contact your dealer to begin the
process of obtaining assistance and, if needed, a Return Authorization (RA) number.
Transportation advice:
If any transportation of the Concept - turntable should be necessary, please always remove
the turntable platter and fix the sub-platter as well as the tonearm and the cartridge stylus
protection. Otherwise serious damage can occur!
PLEASE RETAIN ALL ORIGINAL PACKAGING. You will need it if your turntable needs to
be transported and/or shipped. The 2 year warranty can only be honoured if the turntable is
returned in the original Clearaudio packaging. If you repackage the turntable, please pack
the parts in the reverse order that they were taken out of the box.
Any further questions you may have about this turntable should be directed to
or directly to clearaudio at
Page 8
info@musicalsurroundings.com
Musical Surroundings Inc.
5662 Shattuck Ave Oakland, CA 94609
tel 510 547-5006, fax 510 547-5009
www.musicalsurroundings.com
info@musicalsurroundings.com
clearaudio electronic GmbH
Spardorfer Str 150
91054 Erlangen
Germany
Tel/Phone: +49-(0)1805/059595
www.clearaudio.de
info@clearaudio.de
Concept
User manual
 clearaudio electronic GmbH 2010