Vicon Roughneck V920D Series Installation Manual
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Vicon Roughneck V920D Series Installation Manual

Network camera domes
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See also: Operation & Installation Manual , Quick Manual
Tel: 631-952-2288 Fax: 631-951-2288 Toll Free: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300
Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the
operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed
to be used in life-critical situations and must not be used for this purpose.
Document Number: 8009-8258-00-07
Product specifications subject to change without notice.
Roughneck V920D Series
Network Camera Domes
Vicon Industries Inc.
www.vicon-security.com
Installation Guide
XX258-00-07
Copyright © 2014 Vicon Industries Inc. All rights reserved.
Issued: 314

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  • Page 1 24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300 Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed to be used in life-critical situations and must not be used for this purpose.

  • Page 2: Explanation Of Graphical Symbols

    WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT. CAUTION EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage"...

  • Page 3: Fcc Compliance Statement

    FCC COMPLIANCE STATEMENT INFORMATION TO THE USER : THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT.

  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

  • Page 5: Table Of Contents

    Contents 1. Description ------------------------------------------------------------------ 6 1.1 Components -- ------------------------------------------------------------------------------------------- 6 1.2 Key Features - ------------------------------------------------------------------------------------------- 7 2. Installation ------------------------------------------------------------------- 8 2.1 Overview----------------------------------------------------------------------------------------------------8 2.2 Connection------------------------------------------------------------------------------------------------16 2.3 Network Connection and IP Assignment ----------------------------------------------------------- 18 3. Operation -------------------------------------------------------------------- 20 3.1 Access from a browser --------------------------------------------------------------------------------- 20 3.2 Access from the internet ------------------------------------------------------------------------------- 21 3.3 Setting the admin password over a secure connection ------------------------------------------- 21 3.4 Live View Page ------------------------------------------------------------------------------------------- 21...

  • Page 6: Description

    V920D Series of Camera Domes. These units should only be installed by a qualified technician using approved materials in conformance with federal, state, and local codes. Read these instructions thoroughly before beginning an installation. Always refer to Vicon’s website to assure you have the most up-to-date manual, www.vicon-security.com.

  • Page 7: Key Features

    1.2 Key Features • Brilliant video quality The network camera offers the highly efficient H.264 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility. • Dual or triple streams The network camera can deliver dual or triple video streams simultaneously at full frame rate in all resolutions up to Full-HD (1920 x 1080p) using Motion JPEG and H.264 (or MPEG-4).

  • Page 8: Installation

    2. Installation For the network camera to operate, it is necessary to connect a network cable for data transmission and power connection from customer-supplied power adapter. Depending on operation methods, it is possible to also connect an alarm cable. 2.1 Overview Parts and Description (Models equipped without IR LEDs) ...
  • Page 9 Parts and Description (Models equipped with IR LEDs) ...
  • Page 10 Unpacking and Inspection All Vicon equipment is tested and inspected before leaving the factory. It is the carrier responsibility to deliver the equipment in the same condition as it left the factory. Inspection for Visible Damage Immediately inspect the cartons upon delivery. Make a note of any visible damage on all copies of the carrier’s freight bill.

  • Page 11: Accessory Kit

    Accessory Kit There is an accessory kit included with the Roughneck V920D-IP. The table below lists the contents. Description Quantity Torx wrench (to remove tamperproof screws) Pipe sealant tape (to seal pipe fitting to housing) Screws, anchors and rubber washers (for some 4 of each appropriate installations) Vent plug (for outdoor installations)
  • Page 12 Note: Failure to thoroughly coat threads will result in moisture entering the housing and eventual failure of the unit. Note: For outdoor installations, Vicon recommends that the vent plug should only be used if fogging conditions exist. Additionally, if the side cable access hole is used, the base must be...

  • Page 13: Installation Options

    Installation Options 5. Fasten the base to the wall or ceiling with the appropriate hardware for the mounting surface, lag bolts and sleeve for cement surfaces or machine screws for other surfaces.M6x35 tapping screws are supplied for use, if suitable. A rubber washer is provided for each mounting hole for environmental sealing.
  • Page 14 Note: To assure a watertight seal, apply silicone sealant around the area where the base meets the wall or ceiling. Vicon recommends Dow Corning® 737 neutral cure sealant or equivalent. Seal around the housing base tightly using the silicone. Do not m ove the 6.
  • Page 15 Camera Dimensions  See the diagrams below for the exact dimension of the network camera dome. Dimensions Unit: mm...

  • Page 16: Connection

    2.2 Connections Connection Description  Set to NTSC by default Connector Name Description Micro-SD memory slot Micro-SD Slot Service Monitor Service Monitor (set to NTSC by default ; change video format from Port Source menu) & OSD Controller Communication Port, Mono Jack Audio Input and Output, Mono Jack.
  • Page 17 Connect the ground side of the alarm input and/or alarm output to the G (Ground) connector. Alarm Out: The network camera can activate external devices such as buzzers or lights. Connect the device to the AO (Alarm Out) and G (Ground) connectors. Connecting Audio Use the optional V920D-AUDIO cable assembly for ease of audio connections.

  • Page 18: Network Connection And Ip Assignment

    ▶ ID & IP assignment To make changes in the OSD menu, the optional OSD controller (V920-OSD) can be used to set Camera Title and IP Address. 1. Connect the OSD Controller to the Service Monitor port of the network camera. 2.
  • Page 19 Start SmartManager utility (Start>All Programs>SmartManager>SmartManager); the main window displays. After a short while any network devices connected to the network will be displayed in the list. Select the camera on the list and click right button of the mouse. The pop-up menu below displays.

  • Page 20: Operation

    3. Operation The network camera can be used with Windows® operating system and browsers. The recommended browsers are Internet Explorer®, Safari®, Firefox®, Opera® and Google® Chrome® with Windows. Note: To view streaming video in Microsoft® Internet Explorer, set your browser to allow ActiveX controls.

  • Page 21: Access From The Internet

    3.2. Access from the internet Once connected, the network camera is accessible on your local network (LAN). To access the network camera from the Internet you must configure your broadband router to allow incoming data traffic to the network camera. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the network camera.
  • Page 22 1) General controls Live View Page Search & Playback Page Setup Page Help Page The video drop-down list allows the selection of a customized or pre- programmed video stream on the Live View page. Stream profiles are configured under Setup > Basic Configuration >...
  • Page 23 3) Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page of the network camera provides access to H.264, MPEG-4 and Motion JPEG video streams and to the list of available video streams.

  • Page 24: Network Camera Setup

    3.5 Network Camera Setup This section describes how to configure the network camera and is intended for product Administrators, who have unrestricted access to all the Setup tools, and Operators, who have access to the settings for Basic, Live View, Video & Image, Audio, Event, and System Configuration. The network camera is configured by clicking Setup in the top right-hand corner of the Live View page.

  • Page 25: Users

    Enable WS-Security: Do not check this box to connect and monitor the network camera • through Vicon’s viewing software using drivers older than 935. Note: WS-Security is an open format for signing and encryption of message parts, for supplying credentials in the form of security tokens, and for security passing those tokens in a message.

  • Page 26: Network

    2) Network The network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the network camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera receives an IP address according to the configuration in the network router.

  • Page 27: Video & Image

    3) Video & Image • Stream1 Setting Codec: The codec settings are separated into MPEG4 and H.264. H.264 is also known as MPEG-4 Part 10. This is the new generation compression standard for digital video. This function offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and bandwidth, or the same quality video at a lower bit rate.
  • Page 28 Select the GOP (Group of Picture) size. If users want to have a high quality fast image one after the other, decrease this value. For general monitoring purposes, do not change a basic value. Such act may cause a problem to the system performance. Vicon recommends that GOP be the same as the fps.

  • Page 29: Audio

    • Stream2 Setting Sometimes the image size is large due to low light or complex scenery. Adjusting the frame rate and quality helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Limiting the frame rate and quality optimizes bandwidth and storage usage, but may give poor image quality.

  • Page 30: Audio Input

    • Audio Setting Enable audio: Check the box to enable audio in the video stream. Compression type: Select the desired audio compression format, G711. The "u-law is for North America and Japan; the "a-law" is for Europe and the rest of the world. Sample rate: Select the required Sample rate (number of times per second the sound is sampled).

  • Page 31: Date & Time

    5) Date & Time • Current Server Time This displays the current date and time (24h clock). The time can be displayed in 12h clock format (see below). • New Server Time Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, check the box “Automatically adjust for daylight saving time changes”.

  • Page 32: Live View, Source

    3.5.2 Live View, Source Use the Video Mode drop-down list to select the video input mode, NTSC or PAL. This defines the Video Output Port for the Service Monitor. When the settings are complete, click Save, or click Reset to revert to previously saved settings.

  • Page 33: Video & Image

    3.5.3 Video & Image  Basic Refer to “3.5.1 Basic Configuration > Video & Image” for details.
  • Page 34  Image Image Appearance This page provides access to the advanced image settings for the network camera. Brightness: The image brightness can be adjusted in the range 1-10, where a higher value produces a brighter image. Contrast: Adjust the image's contrast by raising or lowering the value in this field. Saturation: Select an appropriate level by entering a value in the range 1-10.
  • Page 35  AE & AWB • Exposure Control to set the exposure and white balance of the network camera. This page provides access Configure the exposure settings to suit the image quality requirements in relation to lighting considerations. Mode: Supports exposure modes to control the amount of light detected by the camera sensor based on settings for light conditions.
  • Page 36 60Hz: Select at 60 Hz environments. Enable Long Exposure: Set this checkbox to activate the electronic shutter of the camera. * Max. Shutter: Select a shutter speed value in the drop-down list. The default setting is 1/15. • White Balance Control This adjusts the relative amount of red, green and blue primary colors in the image so that the neutral colors are reproduced correctly.
  • Page 37 • Day & Night Control Mode: Select the day/night mode from three modes. Automatic: Normally works in day mode; switches automatically to night mode in a dark place. Day: Always works in day mode. Night: Always works in night mode. Threshold: Controls the how fast the change is from day to night or night to day.
  • Page 38 The privacy masks are configured using Mask windows. Each window can be selected by clicking with the mouse. It is also possible to resize, delete, or move the window by selecting the appropriate window from the mouse menu on the video screen. To create a mask window, follow the steps below: Click the right button of mouse to display the mouse menu.

  • Page 39: Audio

    3.5.4 Audio Refer to “3.5.1 Basic Configuration > Audio” for details.

  • Page 40: Event

    3.5.5 Event 1) Event-In  On Boot This is used to trigger the event every time the network camera is started. Select “Enable on boot” to activate the motion event. Enter the Dwell time the event lasts from the point of detection, 1-180 seconds. When the settings are complete, click Save, or click Reset to revert to previously saved settings.
  • Page 41  Alarm In Select “Enable alarm in port 1” to activate the alarm event. The network camera supports 1 alarm input port. Type: Choose the type of alarm to use from the drop-down list, NO (Normally Open) or NC (Normally Closed). Dwell Time: Set the dwell time an event lasts from the point of detection of an alarm input.
  • Page 42  Manual Trigger This option makes use of the manual trigger button provided on the Live View page, which is used to start or stop the event type manually. Alternatively, the event can be triggered via the product's API (Application Programming Interface). Select “Enable manual trigger”...
  • Page 43  Motion Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 8 Motion and/or Mask windows can be created and configured. Motion is detected in defined Motion windows, which are placed in the video image to target specific areas.
  • Page 44 To create a motion or mask window, follow the steps below: Click the right button of mouse to display the mouse menu. Select New Motion (or Mask) window in the mouse menu. Click and drag mouse to designate a motion area. •...
  • Page 45  Network Loss This is used to trigger the event every time the network connection is failed. Select “Enable network loss” to activate the Network Loss event. Select a dwell time for how long the event will last from the point of detection.

  • Page 46: Event-Out

    2) Event-Out  SMTP (E-Mail) The network camera can be configured to send event and error email messages via SMTP (Simple Mail Transfer Protocol). • SMTP (E-Mail) Setting Select “Enable SMTP” to activate the SMTP operation. Sender: Enter the email address to be used as the sender for all messages sent by the network camera.
  • Page 47 Login Method: Set the weakest method allowed to the highest/safest method supported by the mail server. The most secure method is listed in the drop-down list: Login/Plain • SMTP (E-Mail) Receiver Receiver: Enter an email address for a receiver. You can register up to 8 e-mail addresses of recipients.
  • Page 48 Remote directory: Specify the path to the directory where the uploaded images will be stored. If this directory does not already exist on the FTP server, there will be an error message when uploading. User name/Password: Provide your log-in information. •...
  • Page 49 • HTTP Server Setting URL: The network address to the server and the script that will handle the request. For example: http://192.168.12.244/cgi-bin/upload.cgi Port: Select the port number. The default is 80. User name/Password: Provide your log-in information. • HTTP Server Test When the setup is complete, the connection can be tested by clicking the Test button.
  • Page 50 ▼ Audio Alert When the network camera detects an event, it can output a predefined audio data to external speaker. Check the "Enable audio alert" box to enable the service. • Audio Alert Setting To use the audio alert with the network camera, an audio data file made by user must be uploaded from your PC.
  • Page 51 ▼ Record When the network camera detects an event, it can record the video stream onto the Micro SD Memory (not supplied) or NAS (Network Attached Device) as a storage device. Check the "Enable Record" box to enable the service. •...

  • Page 52: Device Information

    • Record Schedule The weekly recording schedule can be set for each day. Drag or click a box area; clicking the block toggles the recording between on and off. Click the “All Select” button to set a schedule for the entire week, 24/7;...

  • Page 53: Event Map

    ▼ Event Notification When the network camera detects an event, it can send a message to a designated server that this event has occurred. Check the "Enable event notification" box to enable the service. Enter the notification server URL and port. 3) Event Map...
  • Page 54 The event map allows you to change the settings and establish a schedule for each event trigger from the network camera; up to a max. 15 events can be registered. Click the Add button to make a new event map; a popup window displays as below. To change an existing event, select that event and click the Modify button;...

  • Page 55: System

    3.5.6 System 1) Information You can enter the system information. This page is very useful as a reference for device information after installation. • Device Name Configuration Enter the device name. • Location Configuration Enter the location information. You can enter up to four locations. When the settings are complete, click Save, or click Reset to revert to previously saved settings.

  • Page 56: Security

    2) Security  Users User access control is enabled by default, when the administrator sets the root password on first access. New users are authorized with user names and passwords, or the administrator can choose to allow anonymous viewer login to the Live View page, as described below: •...
  • Page 57  HTTPS For greater security, the network camera can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)), so that all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection. •...
  • Page 58  IP Filtering Checking the "Enable IP address filtering" box enables the IP address filtering function. When the IP address filter is enabled, addresses added to the list are set as allowed or denied addresses. All other IP addresses not in this list will then be allowed or denied access accordingly, that is, if the addresses in the list are allowed, then all others are denied access, and vice versa.

  • Page 59: Date & Time

    3) Date & Time • Current Server Time This displays the current date and time (24h clock). The time can be displayed in 12h clock format (see below). • New Server Time Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, check the box “Automatically adjust for daylight saving time changes”.

  • Page 60: Network

    4) Network Setting regarding the network can be executed. Settings for IP, DNS, Host Name, Port, and ARP/Ping can be established, along with setting for DDNS, uPnP, QoS, Zeroconfig, and Bonjour.  Basic • IP Address Configuration: Obtain IP address via DHCP: Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network.
  • Page 61 • IPv6 Address Configuration Check this "Enable IPv6" box to enable IPv6. Other settings for IPv6 are configured in the network router. • DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Check the radio button to obtain DNS server via DHCP or set the DNS server. Obtain DNS Server via DHCP: Automatically use the DNS server settings provided by the DHCP server.
  • Page 62  DDNS • Internet DDNS (Dynamic Domain Name Service) When using the high-speed Internet with the telephone or cable network, users can operate the network camera on the floating IP environment in which IPs are changed at every access. Users should receive an account and password by visiting a DDNS service like http://www.dyndns.com/.
  • Page 63  RTP Create a setting for sending and receiving an audio or video on a real-time basis. These settings are the IP address, port number, and Time-To-Live value (TTL) to use for the media stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams.
  • Page 64 RTP TTL: Enter a value between 1 and 255. If a network status is smooth, enter a lower value. However, if a network status is poor, enter a higher value. When there are many network cameras or users, a higher value may cause a heavy load to the network. Consult with a network manager for detailed information.
  • Page 65  QoS Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network are: The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
  • Page 66 • Automatic Traffic Control Check the box to enable automatic traffic control. Set a limitation on user network resources by designating the maximum bandwidth. Select either the Maximum bandwidth or Automatic framerate radio button. Maximum bandwidth - When sharing other network programs or equipment, it is possible to set a limitation on the maximum bandwidth in the unit of Mbit/s or kbit/s.
  • Page 67 • NAT Settings Enable – Check this box to enable NAT traversal. When enabled, the network camera attempts to configure port mapping in a NAT router on your network, using UPnP. Note that UPnP must be enabled in the network camera (see System>Network>UPnP). Automatic setting: When selected, the network camera automatically searches for NAT routers on your network.
  • Page 68  Zeroconfig Zeroconfig allows the network camera to create and assign the IP address for network cameras and connect to a network automatically. Zero configuration networking (zeroconf) is a set of techniques that automatically creates a usable Internet Protocol (IP) network without manual operator intervention or special configuration servers. Zero configuration networking allows devices such as computers and printers to connect to a network automatically.
  • Page 69  Bonjour The network camera includes support for Bonjour. When enabled, the network camera is automatically detected by operating systems and clients that support this protocol. Click the check box to enable Bonjour. Enter a name in the Friendly name field. When the settings are complete, click Save, or click Reset to revert to previously saved settings.

  • Page 70: Language

    5) Language Select a user language. The language choices are English, Korean and Russian.

  • Page 71: Maintenance

    6) Maintenance • Maintenance Restart: The unit is restarted without changing any of the settings. Use this method if the unit is not behaving as expected. Reset: The unit is restarted and most current settings are reset to factory default values. The settings that are not affected are: * the boot protocol (DHCP or static) * the static IP address...

  • Page 72: Support

    • Backup Click the Backup button to save setting values that users enter to the network camera to a user • Restore Click the Restore button to import and apply setting values saved to a user PC. • Optics Click the Calibrate button when the Fine Focus function can’t adjust the focus. Note: Backup and Restore can only be used on the same unit running the same firmware.

  • Page 73: Playback

    3.6 Playback The Playback window contains a list of recordings made to the memory card. It shows each recording's start time, length, and the event type used to start the recording; the calendar and time slice bar indicate if the recording existed or not. The description of playback window follows.
  • Page 74 Go to Last: go to the last of the video clip. Clip Copy: copy the video clip. Digital Zoom: zoom in the video clip Full Screen: display full screen of the video. (3) Time Chart Display an hour-based search screen for the chosen date. If there is recording data, a blue section will be displayed on a 24-hour basis.

  • Page 75: Help

    3.7 Help The Help information window is provided as a popup window so that users can open and read it without a need for log-in. It offers descriptions of settings and a Help page, so users can manipulate the network camera without having to reference the manual.

  • Page 76: Resetting To The Factory Default Settings

    3.8 Resetting to the factory default settings To reset the network camera to the original factory settings, go to the Setup>System> Maintenance web page (described in “3.5.6 System > Maintenance”) or use the Reset button (SW1) on the board of the dome camera, as described below: •...

  • Page 77: Appendix

    4. Appendix 4.1 Troubleshooting When troubleshooting if problems occur, verify the installation of the network camera with the instructions in this manual and with other operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the equipment manual for further information. Possible Causes or Corrective Actions Problems/Symptoms The camera cannot be accessed...

  • Page 78: Alarm Connection

    4.2 Alarm Connection The following connection diagram gives an example of how to connect a network camera. 4.3 Preventive Maintenance Preventive maintenance allows detection and correction of minor faults before they become serious and cause equipment failure. Every three-month, perform the following maintenance. Inspect all connection cables for deterioration or other damage.

  • Page 79: Product Specification

    4.4 Product Specification Main Item Specification Image sensor 1/2.8” Progressive scan RGB CMOS Active Array 1920 (H) x 1080 (V) Lens Motorized Varifocal 3.0mm ~ 9.0mm/2.8mm ~ 11.0mm, F1.2, DC IRIS Angle of View 3.0mm – 93°(H)/9.0mm – 31.7°(H); 2.8mm – 100.8°(H)/11.0mm – 23.7°(H) Camera Angle Adjustment Pan: 355°;...

  • Page 80: Shipping Instructions

    Shipping Instructions Use the following procedure when returning a unit to the factory: 1. Call or write Vicon for a Return Authorization (R.A.) at one of the locations listed below. Record the name of the Vicon employee who issued the R.A.

  • Page 81: Vicon Standard Equipment Warranty

    “autopan” or “tour” modes of operation. Such continuous operation is outside the scope of this warranty. Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of original retail purchase.
  • Page 82 Vicon Industries Inc. For office locations, visit the website: www.vicon-security.com...

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