Vicon V920B Series Installation Manual
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Vicon V920B Series Installation Manual

Network bullet cameras
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Installation Guide
XX271-00-00
V920B Series
Network Bullet Cameras
Vicon Industries Inc.
Tel: 631-952-2288 Fax: 631-951-2288 Toll Free: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300
Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the
operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed
to be used in life-critical situations and must not be used for this purpose.
www.vicon-security.com
Document Number: 8009-8271-00-00
Issued: 1114
Product specifications subject to change without notice.
Copyright © 2014 Vicon Industries Inc. All rights reserved.

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  • Page 1 24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300 Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed to be used in life-critical situations and must not be used for this purpose.

  • Page 2: Explanation Of Graphical Symbols

    WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT. CAUTION EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage"...

  • Page 3: Fcc Compliance Statement

    FCC COMPLIANCE STATEMENT INFORMATION TO THE USER : THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT.

  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

  • Page 5: Table Of Contents

    Contents 1. Description ------------------------------------------------------------------6 1.1 Components - ------------------------------------------------------------------------------------------ 6 1.2 Key Features - ------------------------------------------------------------------------------------------ 7 2. Installation ------------------------------------------------------------------- 8 2.1 Overview----------------------------------------------------------------------------------------------------8 2.2 Connections-----------------------------------------------------------------------------------------------11 2.3 Network Connection and IP Assignment ---------------------------------------------------------- 13 3. Operation -------------------------------------------------------------------- 14 3.1 Access from a browser -------------------------------------------------------------------------------- 14 3.2 Access from the internet ------------------------------------------------------------------------------ 15 3.3 Setting the admin password over a secure connection ------------------------------------------- 15 3.4 Live View Page ----------------------------------------------------------------------------------------- 15...

  • Page 6: Description

    V921B/V922B Series of Bullet Cameras. These units should only be installed by a qualified technician using approved materials in conformance with federal, state, and local codes. Read these instructions thoroughly before beginning an installation. Always refer to Vicon’s website to assure you have the most up-to-date manual, www.vicon-security.com.

  • Page 7: Key Features

    1.2 Key Features • Brilliant video quality The network camera offers the highly efficient H.264 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility. • Dual or triple streams The network camera can deliver dual or triple video streams simultaneously at full frame rate in all resolutions up to full HD (1280 x 1080p) using Motion JPEG and H.264 (or MPEG-4).

  • Page 8: Installation

    2. Installation For the network camera to operate, it is necessary to connect a network cable for data transmission and power connection from customer-supplied power supply. 2.1 Overview Camera Dimensions  See the diagrams below for the exact dimension of the network camera dome. Unit Dimensions: mm Parts and Description ...

  • Page 9: Base Installation

    Sunshield Installation  The unit is shipped without the sunshield installed. Use the bolt supplied to secure the sunshield to the body of the camera. Base Installation  There are two ways of installing the camera. Route cable through the wall to Route cable through the cable mounting base.
  • Page 10 2) Installation 2 (Using the cable knockout tab in mount base) PTS1, M5x20 Mounting Screws (3x) Mounting Base Plastic Anchors (3x) Template Sheet Remove the cable knockout tab for Wall cable entry A. Drill the mounting hole locations, using the template sheet (or the bottom of the mount base) as a guide.

  • Page 11: Connections

    2.2 Connections Connection Cable  Wire Color Description Red: 12 VDC Main Power; 2 pin terminal, 12 VDC 2A (24W) with heater, White: GND or 12 VDC 320mA (3.8W) without heater Ethernet; RJ-45 port compatible with 10/100Mbps having PoE Black Modular jack.
  • Page 12 • Connecting Service Monitor Port Service monitor port is used for easy OSD setup. To make changes in the OSD menu, use the optional OSD controller ▶ ID & IP assignment To make changes in the OSD menu, the optional OSD controller (V920D-OSD) can be used to set Camera Title and IP Address.

  • Page 13: Network Connection And Ip Assignment

    2.3 Network Connection and IP assignment The network camera is designed for use on an Ethernet network and requires an IP address for access. Most networks today have a DHCP server that automatically assigns IP addresses to connected devices. By the factory default, your camera is set to obtain the IP address automatically via DHCP server.

  • Page 14: Operation

    3. Operation The network camera can be used with Windows® operating system and browsers. The recommended browsers are Internet Explorer®, Safari®, Firefox®, Opera® and Google® Chrome® with Windows. Note: To view streaming video in Microsoft® Internet Explorer, set your browser to allow ActiveX controls.

  • Page 15: Access From The Internet

    3.2. Access from the Internet Once connected, the network camera is accessible on your local network (LAN). To access the network camera from the Internet you must configure your broadband router to allow incoming data traffic to the network camera. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the network camera.
  • Page 16 1) General controls Live View Page Search & Playback Page Setup Page Help Page The video drop-down list allows the selection of a customized or pre- programmed video stream on the Live View page. Stream profiles are configured under Setup > Basic Configuration >...
  • Page 17 3) Video Streams The network camera provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page of the network camera provides access to H.264, MPEG-4 and Motion JPEG video streams and to the list of available video streams.

  • Page 18: Network Camera Setup

    3.5 Network Camera Setup This section describes how to configure the network camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools, and Operators, who have access to the settings for Basic, Live View, Video & Image, Event, and System Configuration. The network camera is configured by clicking Setup in the top right-hand corner of the Live View page.

  • Page 19: Users

     Enable WS-Security: Do not check this box to connect and monitor the network camera through Vicon’s viewing software using drivers older than 935. Note: WS-Security is an open format for signing and encryption of message parts, for supplying credentials in the form of security tokens, and for security passing those tokens in a message.

  • Page 20: Network

    2) Network The network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the network camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera receives an IP address according to the configuration in the network router.

  • Page 21: Video & Image

    3) Video & Image • Sensor Setting (V923B-IR39M only) Capture Mode: Select required Capture Mode from the drop-down list: 2048x1536 Max 20fps: Capture resolution is 2048x1536 and maximum frame is 20 fps. 1920x1080 Max 30fps: Capture resolution is 1920x1080 and maximum frame is 30 fps. •...
  • Page 22 Select the GOP (Group of Picture) size. If users want to have a high quality fast image one after the other, decrease this value. For general monitoring purposes, do not change a basic value. Such act may cause a problem to the system performance. Vicon recommends that GOP be the same as the fps.
  • Page 23 • Stream 2 Setting Sometimes the image size is large due to low light or complex scenery. Adjusting the frame rate and quality helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Limiting the frame rate and quality optimizes bandwidth and storage usage, but may give poor image quality.

  • Page 24: Date & Time

    4) Date & Time • Current Server Time This displays the current date and time (24h clock). The time can be displayed in 12h clock format (see below). • New Server Time Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, check the box “Automatically adjusts for daylight saving time changes.”...

  • Page 25: Live View, Source

    3.5.2 Live View, Source Use the Video Mode drop-down list to select the video input mode, NTSC or PAL. This defines the Video Output Port for the Service Monitor. When the settings are complete, click Save, or click Reset to revert to previously saved settings.

  • Page 26: Video & Image

    3.5.3 Video & Image  Basic Refer to “3.5.1 Basic Configuration > Video & Image” for details.
  • Page 27  Privacy Masking The privacy masking function allows selected parts of the video image being transmitted to be masked from view. Up to eight privacy masks (or motion detection windows) can be set; the color of privacy masks is black. Select “Enable privacy masking”...
  • Page 28 borders or corners of the mask or click in the center of the mask to change the location; select delete button to completely remove the mask. When the settings are complete, click Save, or click Reset to revert to previously saved settings. ...
  • Page 29  Camera Setup From the Camera Setup page, Exposure Control, White Balance Control, Image Appearance, and Day & Night control are configured. • Video Preview Click the Video Preview button to activate video preview pop-up window.
  • Page 30 • Exposure Control Configure the exposure settings to suit the image quality requirements in relation to lighting consideration. [V921B-IR39M and V922B-IR39M only] Mode: Supports exposure modes to control the amount of light detected by the camera sensor based on settings for light conditions. The default setting is Automatic with DC-IRIS. Automatic: Automatically sets the amount of light detected by the DC-IRIS and AGC.
  • Page 31 Enabling WDR (digital Wide Dynamic Range) balances the lighting in a scene, allowing the camera to display greater scene details, from shadows to highlights. • White Balance Control This adjusts the relative amount of red, green and blue primary colors in the image so that the neutral colors are reproduced correctly.

  • Page 32: Event

    Max Strength: Use the sliding scale to fine tune the IR strength. The default setting is 3. When the settings are complete, click Save, or click Reset to revert to previously saved settings. 3.5.4 Event 1) Event-In  On Boot This is used to trigger the event every time the network camera is started.
  • Page 33  Manual Trigger This option makes use of the manual trigger button provided on the Live View page, which is used to start or stop the event type manually. Alternatively, the event can be triggered via the product's API (Application Programming Interface). Select “Enable manual trigger”...
  • Page 34  Motion Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 8 Motion and/or Mask windows can be created and configured. Motion is detected in defined Motion windows, which are placed in the video image to target specific areas.
  • Page 35 To create a motion or mask window, follow the steps below: Click the right button of mouse to display the mouse menu. Select New Motion (or Mask) window in the mouse menu. Click and drag mouse to designate a motion area. •...
  • Page 36 Motion Histogram window: You can also modify or delete a motion index. It can be deleted using the table and modified by selecting it and changing parameters in the table. Change the size of the mask by dragging the borders or corners of the mask or click in the center of the mask to change the location; select delete button to completely remove the mask.

  • Page 37: Event-Out

    This is used to trigger the event every time the network connection is failed. Select “Enable network loss” to activate the Network Loss event. Select a dwell time for how long the event will last from the point of detection. When the settings are complete, click Save, or click Reset to revert to previously saved settings.
  • Page 38 If your mail server requires authentication, check the box for "Enable use (SMTP) authentication" to log in to this server and enter the necessary information. User Name/Password: Enter the User Name and Password as provided by your network administrator or ISP (Internet Service Provider). To ensure that the login procedure is performed as securely as possible when using SMTP authentication, you must define the weakest authentication method allowed.
  • Page 39 • FTP Setting Server: Enter the server's IP address or host name. Note that a DNS server must be specified in the TCP/IP network settings if using a host name. Port: Enter the port number used by the FTP server. The default is 21. Passive mode: Under normal circumstances the network camera simply requests the target FTP server to open the data connection.
  • Page 40 ▼ Record When the network camera detects an event, it can record the video stream onto the Micro SD Memory (not supplied) or NAS (Network Attached Device) as a storage device. Check the "Enable Record" box to enable the service. •...

  • Page 41: Device Information

    • Record Schedule The weekly recording schedule can be set for each day. Drag or click a box area; clicking the block toggles the recording between on and off. Click the “All Select” button to set a schedule for the entire week, 24/7;...
  • Page 42 When the settings are complete, click Save, or click Reset to revert to previously saved settings. ▼ XML Notification When the network camera detects an event, it can send a message to a designated server that this event has occurred. Check the "Enable XML Notification" box to enable the service. •...
  • Page 43  Notification Server When the network camera detects an event, Notification Server is used to receive uploaded image files and/or notification messages. Check the "Enable Notification server" box to enable the service. • Notification Server Setting Type: Select the type of server. URL: The network address to the server and the script that will handle the request.

  • Page 44: Event Map

    3) Event Map The event map allows you to change the settings and establish a schedule for each event trigger from the network camera; up to a max. 15 events can be registered. Click the Add button to make a new event map; a popup window displays as below. To change an existing event, select that event and click the Modify button;...

  • Page 45: System

    • General Enter the name for a new event map. • Event In Select an event type in the drop-down list. • Event Out Select checkbox for those features you want to use. E-mail: Select email addresses to send message via email that an event has occurred. FTP: Record and save images to an FTP server when an event has occurred.

  • Page 46: Security

    WS-Security Setting Check the box to "Enable WS-Security" to extend to SOAP to apply security to Web services. Do not check this box to connect and monitor the network camera through Vicon’s viewing software using drivers older than 935. Note: WS-Security is an open format for signing and encrypting message parts (leveraging XML Digital Signature and XML Encryption protocols), for supplying credentials in the form of security tokens, and for securely passing those tokens in a message.
  • Page 47 When the settings are complete, click Save, or click Reset to revert to previously saved settings.  HTTPS For greater security, the network camera can be configured to use HTTPS [Hypertext Transfer Protocol over SSL (Secure Socket Layer)], so that all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection.
  • Page 48 Refer to the home page of your preferred CA for information on where to send the request. When the settings are complete, click Save, or click Reset to revert to previously saved settings.  IP Filtering Checking the "Enable IP address filtering" box enables the IP address filtering function. When the IP address filter is enabled, addresses added to the list are set as allowed or denied addresses.
  • Page 49  OpenVPN OpenVPN is an open source software application that implements virtual private network (VPN) techniques for creating secure point-to-point or site-to-site connections in routed or bridged configurations and remote access facilities. OpenVPN can run over User Datagram Protocol (UDP) or Transmission Control Protocol (TCP) transports, multiplexing created SSL tunnels on a single TCP/UDP port.
  • Page 50 • Server Mode Configuration Protocol type: Choose Protocol type between UDP and TCP; UDP is preferred. Port: Enter Port number you want to use; default is 1194. Renegotiation time: Default renegotiation time is 3600 seconds; 0 means no verification. Use LZO compression: Determines whether or not to use cypher compression in connection.

  • Page 51: Date & Time

    3) Date & Time • Current Server Time This displays the current date and time (24h clock). The time can be displayed in 12h clock format (see below). • New Server Time Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, check the box “Automatically adjust for daylight saving time changes”.

  • Page 52: Network

    4) Network Settings regarding the network can be executed. Settings for IP, DNS, Host Name, Port, and ARP/Ping can be established, along with setting for DDNS, uPnP, QoS, Zeroconfig, and Bonjour.  Basic • IP Address Configuration: Obtain IP address via DHCP: Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network.
  • Page 53 • IPv6 Address Configuration Check this "Enable IPv6" box to enable IPv6. Other settings for IPv6 are configured in the network router. • DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Check the radio button to obtain DNS server via DHCP or set the DNS server. Obtain DNS Server via DHCP: Automatically use the DNS server settings provided by the DHCP server.
  • Page 54  DDNS • Internet DDNS (Dynamic Domain Name Service) When using the high-speed Internet with the telephone or cable network, users can operate the network camera on the floating IP environment in which IPs are changed at every access. Users should receive an account and password by visiting a DDNS service like http://www.dyndns.com/.
  • Page 55  RTP Create a setting for sending and receiving a video on a real-time basis. These settings are the IP address, port number, and Time-To-Live value (TTL) to use for the media stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams. •...
  • Page 56 many network cameras or users, a higher value may cause a heavy load to the network. Consult with a network manager for detailed information. Always enable multicast: Check the box to start multicast streaming without opening an RTSP session. When the settings are complete, click Save, or click Reset to revert to previously saved settings. ...
  • Page 57  QoS Quality of Service (QoS) provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Quality can be defined as a maintained level of bandwidth, low latency, and no packet losses. The main benefits of a QoS-aware network are: The ability to prioritize traffic and thus allow critical flows to be served before flows with lesser priority.
  • Page 58 Automatic framerate control- Select if not influenced by a network-related program or equipment without a limitation on the network bandwidth. When the settings are complete, click Save, or click Reset to revert to previously saved settings.  NAT (Port Mapping) A broadband router allows devices on a private network (LAN) to share a single connection to the Internet.
  • Page 59 • NAT traversal Setting Enable: Click this button to enable NAT traversal. When enabled, the network camera attempts to configure port mapping in a NAT router on your network, using UPnP. Note that UPnP must be enabled in the network camera (see System>Network>UPnP). Enter a NAT router and enter the external port number for the router in the field provided.
  • Page 60 Zeroconf is built on three core technologies: • Assignment of numeric network addresses for networked devices (link-local address auto configuration) • Automatic resolution and distribution of computer hostnames (multicast DNS) • Automatic location of network services, such as printing devices through DNS service discovery. Click the checkbox to enable Zeroconf.

  • Page 61: Language

    5) Language Select a user language. The language choices are English, Chinese, Korean, Russian and French.

  • Page 62: Maintenance

    6) Maintenance • Maintenance Restart: The unit is restarted without changing any of the settings. Use this method if the unit is not behaving as expected. Reset: The unit is restarted and most current settings are reset to factory default values. The settings that are not affected are: * the boot protocol (DHCP or static) * the static IP address...

  • Page 63: Support

    • Backup Click the Backup button to save setting values that users enter to the network camera to a user • Restore Click the Restore button to import and apply setting values saved to a user PC. • Optics Click the Calibrate button when the Fine Focus function can’t adjust the focus. Note: Backup and Restore can only be used on the same unit running the same firmware.
  • Page 64 • Health Check - System Check: Click the System Check button to get the important information about the camera’s system resources. The pop-up window displays as below. - Media Check: Click the Media Check button to get the information about the camera’s video and audio stream.
  • Page 65 - Networks Check: Click the Network Check button to get the information about the camera’s network setting and traffic. The pop-up window displays as below. - Hardware Check: Click the Hardware Check button to diagnose the camera’s hardware like video.

  • Page 66: Playback

    3.6 Playback The Playback window contains a list of recordings made to the memory card. It shows each recording's start time, length, and the event type used to start the recording; the calendar and time slice bar indicate if the recording existed or not. The description of playback window follows.
  • Page 67 Go to Last: go to the end of the video clip. Clip Copy: copy the video clip. Digital Zoom: zoom in the video clip Full Screen: display the video in full screen. (3) Time Chart Display an hour-based search screen for the chosen date. If there is recording data, a blue section will be displayed on a 24-hour basis.

  • Page 68: Help

    3.7 Help The Help information window is provided as a popup window so that users can open and read it without a need for log-in. It offers descriptions of settings and a Help page, so users can manipulate the network camera without having to reference the manual.

  • Page 69: Resetting To The Factory Default Settings

    3.8 Resetting to the Factory Default Settings To reset the network camera to the original factory settings, go to the Setup>System> Maintenance web page (described in “3.5.5 System > Maintenance”) or use the Reset button on network camera, as described below: •...

  • Page 70: Appendix

    4. Appendix 4.1 Troubleshooting When troubleshooting if problems occur, verify the installation of the network camera with the instructions in this manual and with other operating equipment. Isolate the problem to the specific piece of equipment in the system and refer to the equipment manual for further information. Problems/Symptoms Possible Causes or Corrective Actions The camera cannot be...

  • Page 71: Preventive Maintenance

    4.2 Preventive Maintenance Preventive maintenance allows detection and correction of minor faults before they become serious and cause equipment failure. Every three-month, perform the following maintenance. Inspect all connection cables for deterioration or other damage. Clean components with a clean damp cloth. Verify that all the mounting hardware is secure.

  • Page 72: Product Specification

    4.4 Product Specification Main Item Specification Image sensor 1/2.8” Progressive scan RGB CMOS V923B-IR39M series: 2048(H) x 1536(V) Active Array V922B-IR39M series: 1920(H) x 1080(V) V921B-IR39M series: 1280(H) x 720(V) Lens Motorized Varifocal 3.0mm ~ 9.0mm, F1.2, DC IRIS Angle of View 3.0mm –...

  • Page 73: System Requirement For Web Browser

    System Requirement for Web Browser Operating System: Microsoft Windows OS Series CPU: Intel Core 2 Duo 2Ghz or higher, 1GB RAM or more, 10GB free disk or higher VGA: AGP, Video RAM 32MB or higher (1024x768, 24bpp or higher) General performance considerations When setting up your system, it is important to consider how various settings and situations will affect performance.

  • Page 74: Shipping Instructions

    Shipping Instructions Use the following procedure when returning a unit to the factory: 1. Call or write Vicon for a Return Authorization (R.A.) at one of the locations listed below. Record the name of the Vicon employee who issued the R.A.

  • Page 75: Vicon Standard Equipment Warranty

    “autopan” or “tour” modes of operation. Such continuous operation is outside the scope of this warranty. Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of original retail purchase.
  • Page 76 Vicon Industries Inc. Internet Address: www.vicon-security.com V920B SN6V IP Camera Dome Rev.A...

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