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Crestron TPMC-8L Operations & Installation Manual

Isys i/o™ 8.4” wall mount touchpanel media center
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  • Page 1 Crestron TPMC-8L Isys i/O™ 8.4” Wall Mount Touchpanel Media Center Operations & Installation Guide...
  • Page 2 Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ® ® Windows and Windows XP are registered trademarks of Microsoft Corporation in the United States and other countries. ©2009 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Crestron TPMC-8L Isys i/O™ 8.4” Touchpanel Media Center Contents Isys i/O™ 8.4” Wall Mount Touchpanel Media Center: TPMC-8L Introduction ..........................1 Features and Functions ....................1 Specifications ......................4 Physical Description....................7 Industry Compliance ....................10 Setup ............................11 Identity Code ......................11 Configuring the Touchpanel..................

  • Page 5: Isys I/O™ 8.4" Wall Mount Touchpanel Media Center: Tpmc-8L

    TPMC-8L Introduction ® The Isys i/O TPMC-8L is a stylish wall or lectern mount touchpanel featuring the ® Windows XP Embedded OS to deliver a powerful control solution with blazingly fast performance and native capabilities for browsing the Internet, streaming multimedia and much more.
  • Page 6 Internet, allowing access and control of desktop applications with live presentation capability. Built on the Windows XP Embedded operating system, the TPMC-8L delivers a powerful and secure platform for touchpanel control with integrated PC capabilities.
  • Page 7 CAT5 or conventional wiring, allowing streaming audio content playing on the TPMC-8L to be shared with listeners throughout the home or office. (The line level output carries precisely the same signal as the built-in stereo speakers.)

  • Page 8: Specifications

    Isys i/O™ 8.4” Touchpanel Media Center Crestron TPMC-8L Specifications Specifications for the TPMC-8L are listed in the following table. TPMC-8L Specifications SPECIFICATION DETAILS Touchscreen Display Display Type TFT active matrix color LCD Size 8.4 inch (21.3 cm) diagonal Aspect Ratio...
  • Page 9 Isys i/O 8.4” Wall Mount Touchpanel Media Center, Almond, Textured TPMC-8LB-T Isys i/O 8.4” Wall Mount Touchpanel Media Center, Black, Textured (Continued on following page) Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 5 Operations & Installation Guide – DOC. 6594B...
  • Page 10 4. The line level output carries precisely the same signal as the built-in stereo speakers. 5. Refer to “Identity Code” on page 11 for details. 6. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes.

  • Page 11: Physical Description

    Isys i/O™ 8.4” Touchpanel Media Center Physical Description This section provides information on the connections, controls and indicators available on your TPMC-8L. TPMC-8L Physical View Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 7 Operations & Installation Guide – DOC. 6594B...
  • Page 12 (Front and Side View with Cutaway Showing Reset Button) 1.88 in (4.77 cm) 7.88 in (20.01 cm) 1.46 in (3.69 cm) 10.38 in (26.36 cm) TPMC-8L Overall Dimensions (Bottom View) 8 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...
  • Page 13 4. Only generic USB devices (i.e. simple keyboard, mouse and external storage) should be used with the TPMC-8L. Any complex USB devices (e.g. a storage device with a built-in fingerprint scanner) will not have the proper support on the panel.

  • Page 14: Industry Compliance

    This could cause physical damage. Remove bezel to access the reset button. Industry Compliance As of the date of manufacture, the TPMC-8L has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

  • Page 15: Setup

    The IP ID is set within the TPMC-8L’s table using Crestron Toolbox™. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-8L devices in the same system must be unique.
  • Page 16 “Security” window. Refer to “Security” on page 14 for more information. 4. When the “TPMC-8L Debug Output” window appears (shown in the following illustration), select Project | Enter Setup Mode to enter the setup menu (refer to “Setup Menu Details” which starts on page 13).
  • Page 17 The setup menu also has a button that will toggle the on-screen keyboard on and off. Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 13 Operations & Installation Guide – DOC. 6594B...
  • Page 18 To further customize the installation, network drives containing compiled touchpanel project files can also be mapped. “Network Connections” Window To add a new network connection, touch Add. 14 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...
  • Page 19 Escape key (Esc) to cancel calibration and return to the setup menu. NOTE: The touchpanel’s calibration routine can also be accessed through Crestron Toolbox if the touchpanel is connected to a control system via TCP/IP. From the System Info page, select Functions | Setup Mode….
  • Page 20 NOTE: When selecting Browse, the contents of the “Recent” folder will not be available. NOTE: Projects can also be loaded via Crestron Toolbox. NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox. “Project and Firmware” Window (Project Tab) The Firmware tab of the “Project and Firmware”...
  • Page 21 Click On and Off radio buttons. Touching Play Test plays a short internal audio file. Changes to audio settings are made in real time. “Audio Setup” Window Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 17 Operations & Installation Guide – DOC. 6594B...
  • Page 22 (child windows) that open when you are in Internet Explorer (not the popup windows of the embedded applications). NOTE: Refer to the Crestron website (www.crestron.com), online help Answer ID 4190, for information on the latest versions of the software. Touch Close after all changes have been made. The touchpanel must be rebooted for changes to take effect.
  • Page 23 NOTE: Save & Reboot on the setup menu must be selected for Embedded Apps changes to take effect. NOTE: While browsing the Internet with the TPMC-8L, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text "This operation has been cancelled due to restrictions in effect on this computer.
  • Page 24 “Biometric Configuration Properties” Window (Users) From the Users tab, touch Add (in the upper half of the window) to start the “Add New User Wizard”. 20 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...
  • Page 25 Only one User ID should be used per person. “Add New User Wizard” Second Window At the next window, touch Start Enrollment. Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 21 Operations & Installation Guide – DOC. 6594B...
  • Page 26 “Add New User Wizard” Window - Showing Scanned Fingerprint When scanning is complete you will see an “Enrollment Complete”. Touch Next to proceed. 22 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...
  • Page 27 “Add New User Wizard” Window - Showing Options After Scanning To scan another finger, touch Swipe Another Finger. When done, touch Finish to return to the “Biometric Configuration Properties” window. Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 23 Operations & Installation Guide – DOC. 6594B...
  • Page 28 You can also touch Test to open the “Biometric Information” window, to practice finger swipes and verify identities. Refer to illustration on the following page. 24 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...
  • Page 29 “Biometric Information” Window - Showing Match Found If the finger swipe does not match one in the touchpanel’s database, it will show an “Identification No Match Found” message. Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 25 Operations & Installation Guide – DOC. 6594B...
  • Page 30 Touch OK at any time to return to the “Biometric Configuration Properties” window. From the Categories tab of the “Biometric Configuration Properties” window, you can add, edit or remove categories. 26 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...
  • Page 31 Touch OK to accept (or touch CANCEL to cancel) and return to the “Biometric Configuration Properties” window. From the Events tab of the “Biometric Configuration Properties” window, you can add, edit or remove events. Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 27 Operations & Installation Guide – DOC. 6594B...
  • Page 32 “Biometric Configuration Properties” Window (Events) Touching the down arrow will open a drop down list of events. “Biometric Configuration Properties” Window - Showing Event List (Events) 28 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...
  • Page 33 (for example, too short). Crestron Toolbox includes a utility that will allow the database from one TPMC-8L to be shared with another, by backing up the database from one touchpanel and restoring it to another.
  • Page 34 NOTE: Pressing hard keys 1 and 9 for more than four seconds will force the unit to shut down. Buttons are programmed using VT Pro-e. Touch Close to return to the setup menu. “Hard Buttons” Window 30 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...
  • Page 35 1, a reserve join number in VT Pro-e or a device extender in SIMPL Windows. Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 31 Operations & Installation Guide – DOC. 6594B...
  • Page 36 Crestron Toolbox. To configure the appearance of popup messages and biometric messages, touch Configure Messages. The “Message Configurations Properties” window will open. 32 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...
  • Page 37 Touch Close to close the popup window. NOTE: The default value for Screen Position is Lower Left. Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 33 Operations & Installation Guide – DOC. 6594B...
  • Page 38 IP address, then touch OK (you must return to the “Ethernet Setup” window). Touch Configure again, change authentication, then touch OK. The order in which modifications are performed does not matter. 34 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...
  • Page 39 Wi-Fi. “Local Area Connection Properties” Window The TPMC-8L is already configured for DHCP. To establish static processing or to switch between DHCP and static IP, use the General tab of the “Local Area Connection Properties” window (refer to illustration above), select Internet Protocol (TCP/IP) and touch Properties.
  • Page 40 The touchpanel can communicate with multiple control systems. For more information on IP tables, refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256), which is available from the Crestron website (www.crestron.com/manuals).
  • Page 41 The hostname may be used when transferring a program over Ethernet using Crestron Toolbox. This window permits editing of the hostname and workgroup. “Network ID” Window NOTE: The hostname is required for Ethernet communication.
  • Page 42 Use the Up and Down buttons to set the Standby from 0 through 120 minutes, where 0 disables the timeout. Touch the screen to reactivate the touchpanel 38 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...

  • Page 43: Mounting Options

    Ethernet Status Details The Ethernet Status section of the setup menu has an indicator to show when the TPMC-8L is connected via its LAN port. IP and Mac addresses are also shown. Save & Reboot Details To save any changes and reboot the touchpanel, touch Save & Reboot, located in the lower right section of the setup menu.
  • Page 44 4. Insert and tighten the four supplied screws (finger tight and then using a #2 Phillips screwdriver, tighten an additional 1/8-turn). 5. Cover the mounted unit with the bezel. Refer to illustration below. Exploded View for Mounting the TPMC-8L in the Optional BB-8L Back Box BB-8L DRYWALL...

  • Page 45: Hardware Hookup

    Make the necessary connections as called out in the illustration that follows this paragraph. Apply power after all connections have been made. When making connections to the TPMC-8L, use Crestron power supplies for Creston equipment. Hardware Connections for the TPMC-8L...

  • Page 46: Recommended Cleaning

    Therefore, apply cleaning solution to the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and avoid getting moisture beneath the bezels. 42 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...

  • Page 47: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
  • Page 48 IP ID as shown in the following illustration. C2Net Device, Slot 8 • Additional TPMC-8L devices are assigned different IP ID numbers as they are added. • If necessary, double click a device to open the “Device Settings” window and change the IP ID, as shown in the following figure.

  • Page 49: Programming With Visiontools Pro-E

    There are no special programming requirements to use the functions of the TPMC-8L in a room-control system. Multi-Mode Objects Multi-mode objects offer high-...
  • Page 50 Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touchpanel directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.
  • Page 51 Properties” windows in VT-Pro-e. Refer to the following illustrations. VT Pro-e “Page Properties” Window – Bit Depth Selection VT Pro-e “Image Properties” Window – Bit Depth Selection Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 47 Operations & Installation Guide – DOC. 6594B...

  • Page 52: Embedded Applications

    The embedded applications have the following features: • All embedded applications listed in the VT Pro-e ProjectView workspace are created by default for a new TPMC-8L project. • All applications are created at project-level – one instance per project. •...

  • Page 53: Defaults For Embedded Windows Applications

    Edit the Default Position and Size in the “Embedded Application Properties” window to point to your new location. Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 49 Operations & Installation Guide – DOC. 6594B...

  • Page 54: Programming Embedded Windows Applications

    Open/Close the application. In this example, when fb11 goes high, Internet Explorer opens, and when fb11 goes low, Internet Explorer closes. However, since the 50 • Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L Operations & Installation Guide – DOC. 6594B...

  • Page 55: Example Program

    One-Shot to reset the state of the Toggle symbol. Now the toggle is properly synchronized if the user closes the application from the panel itself. Example Program An example program for the TPMC-8L is available from the Crestron website (www.crestron.com/exampleprograms). Isys i/O™ 8.4” Touchpanel Media Center: TPMC-8L • 51...

  • Page 56: Uploading And Upgrading

    ETHERNET CRESTRON TOOLBOX The TPMC-8L connects to PC via Ethernet: 1. Enter the IP address, Subnet mask and Default gateway of the TPMC-8L in the “Internet Protocol (TCP/IP) Properties” window (refer to “Ethernet Details” which starts on page 34). 2. Confirm Ethernet connections between TPMC-8L and PC.

  • Page 57: Program Checks

    Be sure to use the Crestron Toolbox to create the TPMC-8L IP table. 1. Select Functions | IP Table Setup. 2. Add, modify or delete entries in the IP table. The TPMC-8L can have only one IP table entry. 3. A defined IP table can be saved to a file or sent to the device.

  • Page 58: Operation

    Isys i/O™ 8.4” Touchpanel Media Center Crestron TPMC-8L Operation Power Modes The TPMC-8L has three power modes: On, Standby and Off. Refer to the following table for details. TPMC-8L Power Modes POWER MODE DETAILS Normal operating mode. Standby Backlight is turned off but processor is still on and pushbuttons are still functional.

  • Page 59: Security Infrastructure

    5. Viruses that attack web/FTP servers The TPMC-8L does not run a web or FTP server and is therefore not listening to port 21 or 80. The only ports the system listens to are the ports registered to Crestron.

  • Page 60: Problem Solving

    Isys i/O™ 8.4” Touchpanel Media Center Crestron TPMC-8L Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-8L Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION...

  • Page 61: Reference Documents

    Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 62: Appendix: Tpmc-8L Multi-Language Pack

    Appendix: TPMC-8L Multi-Language Pack The TPMC-8L Multi-Language Pack adds support for 32 international languages in addition to the default English language support in the TPMC-8L. This allows the user to view documents written in those languages by all the embedded apps in the touchpanel.

  • Page 63: Software License Agreement

    This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software.
  • Page 64 “applets” incorporated into the Software), the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.

  • Page 65: Return And Warranty Policies

    Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures.

  • Page 66: Microsoft Windows Xp Embedded End User License Agreement

    Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
  • Page 67 Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e. DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.
  • Page 68 Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6594B 15 Volvo Drive Rockleigh, NJ 07647 (2018351) Tel: 888.CRESTRON 04.09 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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