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Troubleshooting
The air conditioner is not user serviceable. Incorrect repair
may cause electric shock or fire.
Please contact an authorised service centre for professional
repair.
warning
If one of the following situations occur, immediately stop
the air conditioner, disconnect the power, and contact the
authorised service centre.
•
If an error code appears on the display window of the
indoor unit.
•
Power indicator or other indicators flash rapidly and this
flashing cannot be stopped by disconnecting the power
and then connecting it again.
Problem
Possible cause
Power cut
The unit may have become unplugged
Fuse may have blown
The unit does not start
Voltage is too high or too low
Batteries in remote control may have been
exhausted
The time you have set with timer is incorrect
Inappropriate temperature setting
The unit does not
Air filter is blocked
cool or heat (if
applicable) the room
Doors or windows are open
very well while air
Air inlet or outlet of indoor or outdoor unit
flows out from the
has been blocked
air conditioner
The compressor's 3 minutes protection has
been activated
normal function of the air conditioner
The following symptoms do not indicate air conditioner malfunction.
The unit is designed to not blow cold air on HEAT mode, when the indoor heat exchanger is in one of the
following three situations and the set temperature has not been reached:
Air is not blown out
a) When heating has just started.
immediately in
b) Defrosting.
heat mode
c) low temperature heating.
The unit turns to
When the room temperature reaches the temperature setting on air conditioner, the compressor will stop
automatically, and the air conditioner turns to FAN only mode.
Fan mode from
cool or heat mode
The compressor will start again when the room temperature rises on COOl mode or falls on HEAT mode
(for cooling & heating models only) to the set point.
automatically
The indoor or outdoor fan stop running when defrosting (cooling and heating models only).
•
fuse blows frequently or circuit breaker often trips.
•
Water or other liquid is splashed into the unit.
•
Water is leaking from the unit.
•
There is a harsh sound during operation.
•
Strong odours are emitted during operation.
•
Power cord and power plug are overheating.
•
Other abnormal situations.
The pressure in the refrigeration system is low and could
result in the unit breaking down.
Ask a certified installer to adjust the pressure.
If the trouble has not been corrected, please contact a local
dealer or the nearest customer service centre. Be sure to
inform them of the detailed malfunctions and unit model.
Solution
Wait for power to be restored
Check that the plug is securely in wall receptacle
Replace the fuse
Have a Certified Electrician test the voltage
Replace the batteries
Wait or cancel timer setting
Set the temperature correctly. For details please refer to
"Using Remote Control" section
Clean the air filter
Close the doors and windows
Clear the obstructions away first, then restart the unit
Wait for 3 minutes
Kelvinator Air Conditioning Troubleshooting 19
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