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Warranty; Troubleshooting Tips - Kelvinator KWH20CMB User Manual

Window wall (manual) room air conditioner

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WALL
CABINET
SUPPORTER
SCREWS
Fig.7
Fig.9

Troubleshooting tips

Before calling for service, review this list. It may save you
time and money. This list includes common occurrences that
are not the result of defective workman-ship or materials in
this appliance.
Problem
Solution
Wall plug disconnected. Push plug firmly into
wall outlet.
House fuse blown or circuit breaker tripped.
Replace fuse with time delay type or reset
circuit breaker.
Selector Control in OFF position. Turn selector
to the desired FAN or COOL setting.
Air
conditioner
Unit turned off by moving thermostat to a higher
does not start
number and then immediately turning back to a
colder number. Wait approximately 3 minutes.
Listen for compressor to start.
Unit turned off and then on too quickly. Turn unit
off and wait 3 minutes before restarting.
Thermostat set too low. Adjust thermostat to
higher number for cooling.
Turn selector to a higher COOL position.
Thermostat set too warm. Set thermostat to
colder temperature.
Air from unit
Room temperature below 18
O
C(64 F). Cooling
does not feel
may not occur until room temperature
cold enough
rises above 18
O
C(64 F).
Temperature sensing tube touching cold coil,
located behind air filter. Straighten tube away
from coil.
10 installation Kelvinator Air Conditioning
Problem
Solution
Outdoor temperature below 18
O
Air
To defrost the coil, set selector to FAN position.
conditioner
Then, set thermostat to warmer position.
cooling, but
room is too
Air filter may be dirty. Clean filter. Refer to
warm- ice
Care and Cleaning section. To defrost, set
forming
Fig.8
selector to FAN.
on cooling
coil behind
Thermostat set too cold for night-time cooling.
decorative
To defrost the coil, set selector to a FAN position.
front.
Then, set thermostat to a warmer position.
Dirty air filter- air restricted. Clean air filter.
Refer to Care and Cleaning section.
Thermostat set too warm. Turn thermostat
clockwise to a colder setting.
Air
Fig.10
conditioner
Air directional louvers positioned improperly.
cooling, but
Position louvers for better air distribution.
room is too
warm- NO
Front of units is blocked by drapes, blinds,
ice forming
furniture, etc. - restricts air distribution. Clear
on cooling
blockage in front of unit.
coil behind
decorative
Doors, windows, registers, etc. Open-cold air
front.
escapes. Close doors, windows, registers.
Unit recently turned on in hot room. Allow
additional time to remove Stored heat from
walls, ceiling, floor and furniture.
Dirty air filter- air restricted. Clean air filter.
Air
conditioner
Outside temperature extremely hot. Set to
turns on and
high cool to bring air past cooling coils
off rapidly
more frequently
Air movement sound. This is normal . If too loud,
turn selector to lower FAN setting.
Sound of fan hitting water-moisture removal
Noise when
system. This is normal when humidity is high.
unit is cooling
Close doors, windows and registers.
Window vibration - poor installation. Refer to
installation instructions or check with installer.
Water
Improper installation. Tilt air conditioner slightly
dripping
to the outside to allow water drainage. Refer to
INSIDE when
installation instructions - check with installer.
unit is cooling.
Water
dripping
Unit removing large quantity of moisture from
OUTSIDE
humid room. This is normal during excessively
when unit is
humid days.
cooling.
FOR SALES IN AUSTRALIA
APPLIANCE: WINDOW WALL AIR CONDITIONER
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
C(64 F).
for future reference should you require service for your Appliance.
1. In this warranty
(a) ' acceptable quality' as referred to in clause 10 of this warranty has
the same meaning referred to in the ACL;
(b) ' ACL' means Trade Practices Amendment (Australian Consumer
Law) Act (No.2) 2010;
(c) ' Appliance' means any Electrolux product purchased by you
accompanied by this document;
(d) 'ASC' means Electrolux' authorised serviced centres;
(e) ' Electrolux' means Electrolux Home Products Pty Ltd of 163
O'Riordan Street, Mascot, NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia;
(f) ' major failure' as referred to in clause 10 of this warranty has the
same meaning referred to in the ACL and includes a situation when
an Appliance cannot be repaired or it is uneconomic for Electrolux, at
its discretion, to repair an Appliance during the Warranty Period;
(g) 'Warranty Period' means:
(i) w here the Appliance is used for personal, domestic or household
use (i.e. normal single family use) as set out in the instruction
manual, the Appliance is warranted against manufacturing
defects in Australia for 24 months following the date of original
purchase of the Appliance;
(ii) w here the Appliance is used for commercial purposes (including
being used to directly assist a business or where the Appliance is
used in a multi-family communal or share type environment), the
Appliance will then be warranted against manufacturing defects
in Australia for 3 months, following the date of original purchase
of the Appliance.
(h) ' you' means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and 'your' has a corresponding meaning.
2. T his warranty only applies to Appliances purchased and used in Australia
and is in addition to (and does not exclude, restrict, or modify in any way)
any non-excludable statutory warranties in Australia.
3. D uring the Warranty Period Electrolux or its ASC will, at no extra charge
if your Appliance is readily accessible for service, without special
equipment and subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Electrolux or its ASC may
use remanufactured parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
This warranty does not apply to light globes, batteries, filters or similar
perishable parts.
4. P arts and Appliances not supplied by Electrolux are not covered by
this warranty.
5. Y ou will bear the cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. If you reside outside of the
service area, you will bear the cost of:
(a) t ravel of an authorised representative;
(b) t ransportation and delivery of the Appliance to and from Electrolux or
its ASC,
Before calling for service, please ensure that the steps listed in point 12 above have been followed.
FOR SERVICE
or to find the address of your nearest
state service centre in Australia
PlEASE CAll 13 13 49
For the cost of a local call (Australia only)
GWWAC_Warr_Apr11

Warranty

I n all instances, unless the Appliance is transported by Electrolux or an
Electrolux authorised representative, the Appliance is transported at the
owner's cost and risk while in transit to and from Electrolux or its ASC.
6. P roof of purchase is required before you can make a claim under
this warranty.
7. Y ou may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) f ailure to comply with any additional instructions supplied with the
Appliance;
(b) the Appliance is modified without authority from Electrolux in writing;
(c) t he Appliance's serial number or warranty seal has been removed
or defaced;
(d) t he Appliance was serviced or repaired by anyone other than
Electrolux, an authorised repairer or ASC.
8. T his warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable where
the Appliance was purchased.
9. T o the extent permitted by law, Electrolux excludes all warranties and
liabilities (other than as contained in this document) including liability for
any loss or damage whether direct or indirect arising from your purchase,
use or non use of the Appliance.
10. F or Appliances and services provided by Electrolux in Australia, the
Appliances come with a guarantee by Electrolux that cannot be excluded
under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure. The benefits to you given
by this warranty are in addition to your other rights and remedies under a
law in relation to the Appliances or services to which the warranty relates.
11. A t all times during the Warranty Period, Electrolux shall, at its discretion,
determine whether repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. To enquire about claiming under this warranty, please follow these steps:
( a) c arefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (eg an invoice) available;
(d) telephone the numbers shown below.
13. Y ou accept that if you make a warranty claim, Electrolux and its ASC
may exchange information in relation to you to enable Electrolux to meet
its obligations under this warranty.
Important Notice
SERVICE AUSTRAlIA
or to find the address of your nearest
state spare parts centre in Australia
ELECTROLUX HOME PRODUCTS
www.electrolux.com.au
FOR SPARE PARTS
PlEASE CAll 13 13 50
For the cost of a local call (Australia only)
Kelvinator Air Conditioning warranty 11

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