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Troubleshooting tips
Before calling for service, review this list. It may save you
time and money. This list includes common occurrences that
are not the result of defective workman-ship or materials in
this appliance.
Problem
Solution
Wall plug disconnected. Push plug firmly into
wall outlet.
House fuse blown or circuit breaker tripped.
Replace fuse with time delay type or reset
circuit breaker.
Selector Control in OFF position. Turn selector
to the desired FAN or COOL setting.
Air
conditioner
Unit turned off by moving thermostat to a higher
does not start
number and then immediately turning back to a
colder number. Wait approximately 3 minutes.
Listen for compressor to start.
Unit turned off and then on too quickly. Turn unit
off and wait 3 minutes before restarting.
Thermostat set too low. Adjust thermostat to
cooler setting for cooling.
Turn selector to a higher COOL position.
Thermostat set too warm. Set thermostat to
Air from unit
colder temperature.
does not feel
cold enough
Room temperature below 18°C(64°F). Cooling
may not occur until room temperature
rises above 18°C(64°F).
10 troubleshooting Kelvinator Air Conditioning
Problem
Solution
Outdoor temperature below 18°C(64°F).
Air
To defrost the coil, set selector to FAN position.
conditioner
Then, set thermostat to warmer position.
cooling, but
room is too
Air filter may be dirty. Clean filter. Refer to
warm- ice
Care and Cleaning section. To defrost, set
forming
selector to FAN.
on cooling
coil behind
Thermostat set too cold for night-time cooling.
To defrost the coil, set selector to a FAN position.
Then, set thermostat to a warmer position.
Dirty air filter- air restricted. Clean air filter.
Refer to Care and Cleaning section.
Thermostat set too warm. Turn thermostat
clockwise to a colder setting.
Air
conditioner
Air directional louvres positioned improperly.
cooling, but
Position louvres for better air distribution.
room is too
warm- NO
Front of units is blocked by drapes, blinds,
ice forming
furniture, etc. - restricts air distribution. Clear
on cooling
blockage in front of unit.
coil behind
Doors, windows, registers, etc. Open-cold air
escapes. Close doors, windows, registers.
Unit recently turned on in hot room. Allow
additional time to remove Stored heat from
walls, ceiling, floor and furniture.
Dirty air filter- air restricted. Clean air filter.
Air
conditioner
Outside temperature extremely hot. Set to
turns on and
high cool to bring air past cooling coils
off rapidly
more frequently
Air movement sound. This is normal . If too loud,
turn selector to lower FAN setting.
Sound of fan hitting water-moisture removal
Noise when
system. This is normal when humidity is high.
unit is cooling
Close doors, windows and registers.
Window vibration - poor installation. Refer to
installation instructions or check with installer.
Water
Improper installation. Tilt air conditioner slightly
dripping
to the outside to allow water drainage. Refer to
INSIDE when
installation instructions - check with installer.
unit is cooling.
Water
dripping
Unit removing large quantity of moisture from
OUTSIDE
humid room. This is normal during excessively
when unit is
humid days.
cooling.
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