Keyboard/Mouse Problems; Cd-Rom Drive Problems - NEC POWERMATE 2000 Service And Reference Manual

Keyboard/Mouse Problems

Check the following problem to see the possible cause and solution.
!
Mouse or keyboard does not respond.
The mouse and keyboard might have been connected after turning on the
system. Turn the system off, make sure the mouse and keyboard are
connected, and turn the system back on.
!
Mouse or keyboard does not take the system out of the power
saving sleep mode.
The power saving wake-up mode is activated only by the power/sleep
button or by pressing the space bar twice. Press and immediately release
the power/sleep button to take the system out of the sleep mode.
!
Image appears on screen but nothing happens when using the
mouse or keyboard.
Make sure the keyboard or mouse cable is firmly connected to the rear of
the system.
If this does not help, turn off the system, wait five or more seconds, and
turn on the system.
!
Mouse cursor moves erratically or not at all.
Clean the mouse (see Section 6, "Preventive Maintenance").
If this does not help, the mouse might need to be replaced.

CD-ROM Drive Problems

Check the following problems to see the possible cause and solution.
!
The system does not see the CD-ROM drive.
The drive designation is wrong and should be changed. The drive
designation for the drive depends upon the storage device configuration
in the system. To find out what drive designation letter is assigned to the
drive, double click
Windows NT 4.0 desktop. The drive designation is below the drive icon.
As an alternative, open Windows Explorer and scroll down the list of
folders until you locate the drive icon. The drive designation is beside the
icon.
!
The drive is not reading a disc.
Check that the disc is inserted in the disc tray with the printed label side
up.
Check that the disc is a data disc, not a music disc.
My Computer on the Windows 98, Windows 2000, or
Troubleshooting 7-5