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USER GUIDE

Part Number 370-0125-02
© 2002 PolyVision Corporation
All rights reserved
Printed in the USA

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Summary of Contents for PolyVision Webster TS

  • Page 1: User Guide

    USER GUIDE Part Number 370-0125-02 © 2002 PolyVision Corporation All rights reserved Printed in the USA...
  • Page 2 Information in this document is subject to change without notice. Reproduction in any manner without written permission of PolyVision Corporation is forbidden. PolyVision Corporation reserves the right to make changes in product design, or detail, and to discontinue any product or material without notice.
  • Page 3: Table Of Contents

    About This Manual ........3 Installing the Webster TS Whiteboard ......4 What Comes in the Box (TS Models Only).
  • Page 4 Sounds ..........29 Sounds on Webster TS Whiteboards ....29 Sounds on Webster LT Whiteboards .
  • Page 5 Copying and Moving Snapshots ......54 Exporting Snapshots ........55 Renaming Snapshots .
  • Page 6 Troubleshooting, Care, and Maintenance ..... . 90 Getting On-Line Help ........90 Troubleshooting Hardware .
  • Page 7: Overview

    Overview Welcome to the Webster Interactive Whiteboard. This manual provides instructions for installing Webster TS (touch sensitive) and LT (laser tracking) electronic whiteboards, and for operating the TS, LT, IRP (interactive rear projection), and IPD (interactive plasma display) systems. What is Webster? The Webster board is an interactive electronic whiteboard that connects to your Windows PC or Macintosh PC.
  • Page 8 The most basic way to use Webster is to print copies of the board during your meeting using a printer that is also connected to the computer. In addition, the Webster software records what you write or draw, so you can capture your whiteboard notes on the connected computer. This enables you to add or erase, save, print, or distribute the captured image using the features of the Webster software at any time, even when the whiteboard is not turned on or connected to the...
  • Page 9: About This Manual

    NetMeeting, giving you fully interactive teleconferencing capabilities from your Webster board. About This Manual This manual describes how to install and operate the Webster TS and LT interactive whiteboards. This manual also describes operation of Webster IRP and IPD interactive systems, although installation is...
  • Page 10: Installing The Webster Ts Whiteboard

    If you use this option, follow the mounting instructions provided with the mobile stand, then proceed to “Connecting Your Webster TS Whiteboard” on page 7. • You can also mount any Webster TS whiteboard to a wall using the instructions provided here.
  • Page 11: What Comes In The Box (Ts Models Only)

    What Comes in the Box (TS Models Only) 1 Webster TS whiteboard 1 Webster TS whiteboard stylus 1 box of four dry-erase markers 1 Webster round eraser 1 AC power cord 1 serial port cable (12’ or 25’, depending on your model)
  • Page 12: Mounting Your Webster Ts Whiteboard On A Wall

    Mounting Your Webster TS Whiteboard on a Wall You will need a tape measure, Phillips screwdriver, and drill. To mount the Webster TS whiteboard on a wall: Choose a location with convenient access to your computer, an AC power outlet, and any network connections or projectors you are using.
  • Page 13: Connecting Your Webster Ts Whiteboard

    To mount your whiteboard on an optional stand or easel, see the instructions included with your stand or easel, or visit www.polyvision.com. Connecting Your Webster TS Whiteboard Ensure that both your computer and whiteboard are powered off before you make connections.
  • Page 14 To connect the whiteboard to your computer: Plug the AC power cord into the power connector on the bottom of the whiteboard, next to the serial port. Twist the cord behind the cable bracket. cable bracket 9-pin serial cable AC power cord Plug the power cord into an electrical outlet.
  • Page 15: Installing The Webster Lt Whiteboard

    Installing the Webster LT Whiteboard To install the Webster LT (laser tracking) whiteboard models, follow the steps in this section. If you have the Webster TS (touch sensitive) whiteboard, refer to “Installing the Webster TS Whiteboard” on page 4. If you have the IRP or IPD models, the installation instructions are provided separately.
  • Page 16: What Comes In The Box (Lt Models Only)

    What Comes in the Box (LT Models Only) 1 Webster LT whiteboard 1 magnetic whiteboard icon strip 1 Webster LT whiteboard stylus 1 box of four dry-erase markers 1 Webster small eraser 1 Webster large eraser 2 studded brackets 2 lower mounting spindles 2 upper mounting spindles 4 wall anchors 4 wall screws...
  • Page 17: Mounting Your Webster Lt Whiteboard On A Wall

    Mounting Your Webster LT Whiteboard on a Wall You will need a tape measure, Phillips screwdriver, and drill. To mount the Webster LT whiteboard on a wall: Choose a wall with convenient access to your computer, an AC power outlet, and any network connections or projectors you are using.
  • Page 18 Carefully mark four drill hole locations as indicated below, based on your Webster LT whiteboard model. LT 6000 LT 5000 LT 4000 65 5/16" 56 1/2" (1660 mm) (1435 mm) 49 5/16" (1252 mm) 43 13/16" (1112 mm) 37 3/8" (949 mm) 31 15/16"...
  • Page 19 Insert two screws through the two upper mounting spindles and into the upper holes in the wall. Tighten the screws to the wall. Insert the remaining two screws through the two studded mounting brackets and into the lower holes in the wall. Tighten the screws to the wall.
  • Page 20 With the help of an assistant, lift the board and position it so that the slotted holes in the back of the board are directly in front of the spindles on the wall. First push the lower slotted holes over the lower spindles. Then push the upper slotted holes over the upper spindles and ease the board down onto all the spindles at once.
  • Page 21: Connecting Your Webster Lt Whiteboard

    To mount your whiteboard on an optional mobile stand, see the instructions included with your mobile stand or visit www.polyvision.com. Connecting Your Webster LT Whiteboard Ensure that both your computer and whiteboard are powered off before you make connections.
  • Page 22 Plug the 9-pin male end of the serial port cable into the whiteboard and tighten the screws. 9-pin serial cable on/off switch AC power cord Plug the other end into your computer’s serial port (if necessary, use a USB to 9-pin serial adapter available from your Webster dealer).
  • Page 23: Lt Whiteboard Automatic Power Down

    LT Whiteboard Automatic Power Down The whiteboard automatically powers down after a specified period of inactivity. The board signals a warning beep one minute before the power down occurs and the “Ready” LED goes out when the board is powered down. The default period of inactivity is 60 minutes.
  • Page 24: Installing Webster Software

    Installing Webster Software The following software installation instructions apply to all Webster models and sizes. You can install Webster under Microsoft Windows operating system versions 98, NT 4.0, ME, 2000, or XP; or on a Macintosh with OS 8.6, 9.x, or X. note: NOTE: If you are using a USB to 9-pin serial adapter, make sure you install...
  • Page 25: Installing Webster Software In Windows

    Installing Webster Software in Windows Installation in Windows requires “Administrative Privileges.” To install Webster software in Windows: Turn on your computer and wait for Windows to start. For best results, make sure no applications are running. Place the Webster software CD in your CD-ROM drive. The setup program starts.
  • Page 26: Starting Webster Software

    Starting Webster Software To start Webster software in Windows: Plug in and turn on your whiteboard, if necessary. Start your computer, if necessary. On the Windows taskbar, choose “Programs” from the Start menu and choose “Webster” from the Webster group. The software launches and detects your connected whiteboard.
  • Page 27: Uninstalling Webster Software

    To establish communication between the board and the computer: Make sure the whiteboard is plugged in and turned on, and properly connected to your computer, if necessary. Launch the Webster software. Choose “Find Whiteboard” from the Edit menu. The software locates and displays the port connection for the board.
  • Page 28: Using Multiple Whiteboards

    If you use OS X, select the Webster Preferences icon and hold down the command key while pressing the Delete key. To locate the Webster Preferences icon, click the “Home” icon at the top of any OS X Finder window, then select the “Library” folder, and choose the “Preferences”...
  • Page 29: Register Webster

    Choose “Find Whiteboard” from the Edit menu. The application finds all the boards connected to your computer. Choose one board to associate with Webster1. Leaving Webster1 running, launch Webster2. Choose “Find Whiteboard” from the Edit menu. Webster2 finds only the whiteboards not already assigned to Webster1. Choose one board to associate with Webster2.
  • Page 30: Webster Basics

    Webster Basics When the Webster software is running on a computer connected to the board, anything you write or draw on the board is also displayed on the computer. How Webster Works To use Webster: Make sure the board is plugged in and turned on, if necessary. On the computer connected to the whiteboard, start the Webster application.
  • Page 31: Erasing The Board

    NOTE: Webster TS models: The whiteboard's surface can be damaged by sharp objects, such as ballpoint pens and rulers. Scratches can cause permanent ink stains and data loss due to electrical malfunctions. To write: Choose a pen (TS and LT models) or stylus (IRP and IPD models).
  • Page 32: Printing The Board

    To erase on Webster IRP and IPD models: • Tap the Wide or Narrow Erase button in the projection toolbar. Use the stylus to erase. Printing the Board You can print an image of the board at any time using a printer that is connected to the computer.
  • Page 33: Getting Started With Webster Tools

    Getting Started with Webster Tools Webster is easy to operate either from the board or from the attached computer running the Webster software. Icons that appear along the edge of the board on TS and LT models control functions that are duplicated in the software.
  • Page 34: Webster Whiteboard Icons

    Webster Whiteboard Icons Webster TS and LT whiteboards include an icon strip with the following functions: (On LT models, the order is slightly different.) Projection toolbar: In projection mode, display or hide the projection tools. Tools Forward arrow: In projection mode, scroll forward through snapshots or PowerPoint slides.
  • Page 35: Sounds

    Webster LT models: There are no pen or eraser icons on the whiteboard icon strip, since the laser automatically detects your tools. Sounds Webster TS and LT models provide audible feedback during normal use. Sounds on Webster TS Whiteboards On Webster TS models, audible feedback indicates which tool you are using.
  • Page 36: The Webster Software Main Window

    Snapshots are copies of the whiteboard (or computer screen) that you can capture at any time. Snapshots are part of a Webster file that you can save to disk. You can work with individual snapshots even when the whiteboard is turned off or disconnected. Refer to “Working with Snapshots”...
  • Page 37: The Webster Command Toolbar In Windows

    The Snapshot pane is a scrolling list of snapshots in the currently open Webster file. The Current Board pane displays whatever is currently on the board, regardless of whether it is captured as a snapshot. The Selection pane provides an enlarged view of one snapshot or the current board.
  • Page 38: The Webster Annotation Toolbar

    Playback: Click to play, pause, stop, loop, play all snapshots, or specify playback preferences. The Webster Annotation Toolbar Use the annotation tools: • To edit an existing snapshot whether or not the whiteboard is connected or turned on • To edit the image of the current board in the software On TS and LT models, annotation tools provide software shortcuts to many of the tools that are also found on the whiteboard icon strip.
  • Page 39: The Annotation Toolbar In Full Screen View

    The Annotation Toolbar in Full Screen View In Full Screen view, the annotation toolbar includes these functions: Esc: Escape or exit Full Screen view. Current board: Show the current board. Print: Print the image of the board using the printer connected to the computer without creating a snapshot.
  • Page 40: Showing, Hiding, And Moving The Toolbars

    Showing, Hiding, and Moving the Toolbars You can hide or move Webster toolbars. To hide or show toolbars in Windows: • Choose “Toolbar,” “Annotation Bar,” or “Status Bar” from the View menu to show or hide the Webster command toolbar, annotation toolbar, and status bar.
  • Page 41: Writing And Erasing With Webster Ts Models

    Writing and Erasing with Webster TS Models The Webster TS whiteboard is touch sensitive and sends writing data to your computer by detecting a single point of pressure. Use standard dry-erase markers to write on the board. Specify the color that is recorded in the software by tapping the corresponding pen color icon on the board.
  • Page 42: Writing And Erasing With Webster Ipd And Irp Models

    Erase using the large or small circular felt eraser provided. Use only the flat side of the eraser, with the felt pad flat against the surface of the board. Writing and Erasing with Webster IPD and IRP Models The IPD and IRP models are screens for projected computer images and thus always operate in projection mode.
  • Page 43: Using Webster With A Projector

    Using Webster with a Projector With a projector connected to your Webster TS or LT system, a variety of powerful options becomes available. When you project the computer desktop onto the board, the board acts as though it were a large touch-sensitive computer monitor.
  • Page 44 On the board, touch each of the four corners of the projected image, following the instructions you see on the screen. If you use the Webster TS models, you can use your fingertip or the stylus provided to tap the four points. If you use the Webster LT, IRP, or IPD models, use the reflective stylus provided to tap the...
  • Page 45: Alignment If You Are Already In Projection Mode

    (Some projectors improperly correct “keystoned” displays.) Using Webster in Projection Mode In projection mode, use the stylus (or your finger in Webster TS models only) as a mouse to control the software projected on the board.
  • Page 46: The Projection Toolbar

    To use the stylus (or your finger in Webster TS models) as a mouse: • Tap the whiteboard once to click. • Tap the whiteboard twice rapidly to double-click. • Hold your finger or the stylus down and pull it across the surface to simulate a click-and-drag operation (e.g., to move a dialog...
  • Page 47 Snapshot: Capture the board image as a snapshot in the Webster software. The projected computer screen and writing on the board are both included when Webster is not the active application. Screen Snapshot: Capture only the projected computer screen as a snapshot. Esc: Performs the equivalent to the “ESC”...
  • Page 48: Projection Mark-Ups

    Projection Mark-Ups In projection mode, you can mark up the projected computer screen. For example, you can mark up PowerPoint slides on the whiteboard during your presentation: To mark up a projected image: Using the stylus, tap a pen color button on the projection toolbar.
  • Page 49: Snapshots When Webster Is The Active Application

    To capture a snapshot of the projected computer screen, projection mark-ups, and writing on the board: • Tap the Snapshot button in the projection toolbar, tap the Snap- shot icon on the whiteboard (TS and LT models), or choose “Snapshot” in the Edit menu. To capture a snapshot that includes only the projected computer screen and projection mark-ups: •...
  • Page 50: Toggling Between Webster And Other Applications

    Toggling Between Webster and Other Applications In projection mode, you can work with multiple software applications that are all projected on the board. To bring the Webster application to the front: • TS and LT models only: Tap the Show Webster icon on the white- board icon strip.
  • Page 51: Using Projection With Powerpoint

    • In Windows, to change the keyboard size, tap the “Small,” “Medium,” or “Large” key on the right. • To move the keyboard, tap and drag the title bar or the keyboard background and release it in the desired location. •...
  • Page 52: Printing In Projection Mode

    Printing in Projection Mode In projection mode, you can print a copy of the board and projected image using a printer connected to your computer. To print a copy of the board: • TS and LT models only: Tap the Print icon on the whiteboard icon strip.
  • Page 53: Working With Snapshots

    Working with Snapshots A snapshot captures the current image of the board in the Webster software. Taking a snapshot does not change the image; it simply inserts the image into a Webster file. Snapshots can be: • Edited • Saved •...
  • Page 54: Taking Automatic Snapshots

    To erase the current board without capturing a snapshot: • Choose “Erase All” from the Edit menu. The snapshot and erase all functions are disabled if you made no changes on the whiteboard or the current board (either writing or erasing).
  • Page 55: Viewing Snapshots

    Viewing Snapshots When you capture a snapshot of the board, a miniature “thumbnail” image appears in the Webster software in the Snapshot pane. Snapshots appear in the order you create them and include a caption with the date and time they were created. •...
  • Page 56: Selecting Snapshots

    • To zoom out on the Selection pane, click the zoom out button in the annotation toolbar or choose “Zoom Out” from the View menu. • To return the snapshot to its original size after zooming in or out, click the Fit to Window button on the annotation toolbar or choose “Fit to Window”...
  • Page 57: Creating A File

    A Webster file records all pen and eraser strokes. All writing and erasing activity during a session is recorded in the same file unless you open a different one. In Windows, whenever the software is running, one file (either a saved or an untitled file) must be open. When you launch the Webster software, you can choose whether a blank Webster file opens or the last used file opens.
  • Page 58: Opening A File

    Opening a File To open an existing Webster file: Choose “Open” from the File menu. Select the file in the standard dialog that appears. In Windows, you can also choose a recently-opened file from the list at the bottom of the File menu. When you open a file, you are prompted to save if the current file includes unsaved data.
  • Page 59: Playing Back Snapshots

    To password protect a file in Windows: Open the Webster file. Choose “Password” from the File menu. The following dialog appears. Enter a password. Enter the password a second time as confirmation. Click “OK” to apply your password and close the dialog. Save the file.
  • Page 60: Copying And Moving Snapshots

    Loop: To repeat playback in a continuous loop, click the Loop button or choose “Loop” in the Playback menu, then click Play. To return to normal playback, click Loop again. Play All: To playback all the snapshots in the Webster file (not just the selected snapshots), click the Play All button or choose “Play All”...
  • Page 61: Exporting Snapshots

    To move a snapshot into another application: • Click and drag the selected snapshot(s) into another open appli- cation. (Windows only: Refer to “Customizing Image Export” on page 83 to choose bitmap or Windows metafile format for the image you drop into another application in Windows.) To copy a snapshot to another application: Select the snapshot(s).
  • Page 62: Renaming Snapshots

    Click “Export” (Windows) or “Save” (Macintosh). If you selected multiple snapshots to export, the exported files have the file name you provided followed by a sequential number. For example, if you named the export file Myfile, the snapshots are named Myfile1, Myfile2, Myfile3, etc. If you selected multiple snapshots for export in Adobe PDF format, the result is one Adobe PDF file that includes all the snapshots.
  • Page 63: Editing Snapshots

    Press Delete (or choose “Delete” from the Edit menu). Editing Snapshots After you capture a board image as a snapshot, you can edit the snapshot in Webster software by writing or erasing using the tools in the annotation toolbar. You can also edit the current board using the tools in the annotation toolbar prior to printing or capturing it as a snapshot.
  • Page 64: Printing Snapshots In Windows

    Printing Snapshots in Windows You have the option to print the board image at any time. In Windows, you can customize the printed colors and the header and footer. For information about printing on the Macintosh, refer to “Printing Snapshots on a Macintosh” on page 63. To print a snapshot in Windows: Select the snapshot(s) to print, or the current board.
  • Page 65: Customizing Headers And Footers In Windows

    • Print pen colors as black: Select this option when printing to a black and white printer to print pen colors in solid black. On black and white printers, colors are normally differentiated using shades of gray. • Print white background: Use this option to print a white back- ground regardless of the background color specified using “Col- ors”...
  • Page 66 Click in a header/footer field and clear the field. To add or format a header/footer, click in a field and click “Commands.” A list of commands appears. Add or change header or footer information by selecting commands from the list. Keyboard Command Description...
  • Page 67 Keyboard Command Description Shortcut Strike Out Text &S or &s Strikes out all the following text in the field. Default Font &Z or &z Returns all the following text to the default font (Arial). Font Size &nn Sets the point size of all the follow- ing text to the number you specify in nn (e.g., 08, 12, 18).
  • Page 68: Printing Resolution

    To preview the snapshot before it prints: Choose “Print Preview” from the File menu. The following dialog appears: View each of your snapshots using the navigation buttons and scroll bar. Click “Print” to open the Print dialog, or click “Close” to close the window and return to the main window.
  • Page 69: Printing Snapshots On A Macintosh

    Printing Snapshots on a Macintosh You have the option to print the board image at any time. For information about printing in Windows, refer to “Printing Snapshots in Windows” on page 58. To print snapshot(s) on a Macintosh: Select a snapshot(s) to print or the current board. Choose “Print”...
  • Page 70: Adding A Backdrop To A Snapshot

    Snapshots and Current Board,” “Selected Snapshot(s),” or “Current Board.” Click “Print” to open the Print dialog, or click “Cancel” to close the window and return to the main window. Each snapshot printout contains a footer that includes the file name, the snapshot caption, and the page number.
  • Page 71: Creating A Backdrop File

    Creating a Backdrop File A backdrop can be a Webster file or any file in the following formats: • Bitmap (.bmp) • JPEG (.jpg) • TIFF (.tif) • Windows metafile (.wmf) (Windows only) • Compressed PICT (Macintosh only) • MacPaint (Macintosh only) •...
  • Page 72: Inserting A Screen Shot As A Backdrop In Windows

    To add a backdrop to a snapshot on a Macintosh: Select a snapshot or the current board. Choose “Add” from the Backdrop menu. Browse to locate the backdrop file. The backdrop file can be any file in one of the supported formats. (Refer to “Creating a Backdrop File”...
  • Page 73: Changing Or Removing A Backdrop

    Webster software includes a folder of backdrops. The folder is located in Program Files/Webster folder (Windows) and the Webster application folder (Macintosh). Within the Backdrop folder, backdrops are organized by model for Webster TS and LT systems. Backdrops included are: •...
  • Page 74: Sending A Snapshot Via E-Mail

    Sending a Snapshot via E-mail On a Macintosh, you can send snapshots via e-mail as an Adobe PDF file. In Windows, you can send snapshots via e-mail in the following file formats: • Bitmap (.bmp) • Windows metafile (.wmf) • Webster file (.wbd) •...
  • Page 75 A new e-mail message opens containing the snapshot(s) as an attachment ready for you to address and send using your default e-mail application. Address and send the e-mail. To send all or part of a Webster file in e-mail on a Macintosh: (optional) Select the snapshot(s).
  • Page 76: Publishing A Snapshot As Html Or Adobe Pdf

    Publishing a Snapshot as HTML or Adobe PDF You can publish a snapshot in HTML or Adobe PDF format, posting it on the Worldwide Web or saving it on your computer. note: NOTE: In Windows, before using this feature, make sure the Microsoft Web Publishing Wizard is installed.
  • Page 77 can browse to the file destination on your computer and click “Save.” The resulting file is saved to your hard disk at that location. Click a radio button to select the desired option under “Format,” “Orientation,” “Images,” and “Selection.” (Optional) Enter a heading that appears at the top of the published Adobe PDF (Windows only) or HTML file.
  • Page 78: Netmeeting And Webster

    NetMeeting and Webster ® In Windows, Microsoft NetMeeting provides tools for video, voice, and data conferencing sessions with remote users via: • Local or Wide Area Network (LAN/WAN) • Internet • Modem-to-modem connection By sharing the Webster software through a NetMeeting conference, all participants can share the use of a Webster whiteboard.
  • Page 79: Using Webster With The Netmeeting Whiteboard

    Follow the NetMeeting instructions to select Webster as a shared application (see the NetMeeting documentation). Choose “Sharing” from the Tools menu in NetMeeting. Make sure the NetMeeting button in the Webster command toolbar is not pressed. NetMeeting button Bring Webster to the front. Using Webster with the NetMeeting Whiteboard You can connect the Webster whiteboard and the NetMeeting whiteboard so all writing is recorded on both applications’...
  • Page 80: Using The Conference Control Center

    note: NOTE: To transmit but not receive in a NetMeeting conference, click the “Disable” button under “Copy from NetMeeting into Webster.” Click “OK” to apply the setting and close the dialog. Start or join a NetMeeting conference (see your NetMeeting documentation).
  • Page 81: Conference View Preferences

    To use the control center: Choose “Control Center” from the Conference menu to view the status of all users in the conference. You see the following dialog. To stop sharing your whiteboard activity in the conference, click “Hide.” To share your whiteboard activity in the conference, click “Start.” If you are disconnected from a conference or want to join a conference in progress, click “Join Conference.”...
  • Page 82: Using Webster Projection Mode With Netmeeting

    To control remote viewer access: Choose “Preferences” from the Conference menu. You see the following dialog. Click beside your view preference: • “New drawing only”: Remote users can see only new writing you add to the board. • “Current whiteboard contents only”: Remote users see the current whiteboard contents but not new writing.
  • Page 83: Scrolling While Shared

    Scrolling While Shared If your computer has a higher resolution than other computers in your NetMeeting conference, its scrolling area is limited by the computer with the lowest resolution. Some edge areas of windows may not be visible. You can set up scrolling in NetMeeting to allow lower resolution computers to display all Webster windows properly as follows: In NetMeeting, choose “Tools”...
  • Page 84 Problem Cause Solution Edges of the Webster The software is being Increase your monitor’s window are hidden hosted by another com- resolution or ask the Web- puter with a higher res- ster host to set up scroll- olution ing (see “Scrolling While Shared”...
  • Page 85: Webster Options

    Webster Options Software options enable you to customize your use of Webster. Customizing General Options Options on the General tab enable you to specify settings that apply to features throughout Webster. To customize General options: Choose “Options” (Windows) or “Preferences” (Macintosh) from the Edit menu.
  • Page 86: Customizing Pens And Erasers

    “Override screen saver”: In Windows in projection mode, a screen saver running on your computer may interfere with your work. Check to keep the screen saver from starting in Webster without having to change display settings for the computer. The cursor on your screen flickers slightly to indicate that the option is activated.
  • Page 87 Click the “Pens” tab. The following dialog appears. “Pen width”: Enter the desired pen width for the smallest pen. The medium and large pen widths are multiples of the smallest pen width. Changes apply only to all future strokes. “Eraser widths (LT models only)”: Specify the eraser width for the large or small eraser.
  • Page 88: Customizing Sounds (Ts Models Only)

    To restore factory default options: • Click “Restore Defaults.” Customizing Sounds (TS Models Only) Audible feedback on Webster TS models indicates which tool you are using. (Webster LT sounds cannot be customized.) By default, the TS whiteboard emits sounds: •...
  • Page 89: Customizing Image Export

    Click the “Sounds” tab. Select a sound from the drop down menus. On a Macintosh, click the speaker icon to hear the sound. Click “OK” to apply the settings and close the dialog. To restore factory default options: • Click “Restore Defaults.” Customizing Image Export You can specify the default characteristics for images that you export.
  • Page 90 Click the “Export” tab. The following dialog appears. “Export image”: Choose the default exported image file type. This file type appears as the default in the “Export Image” dialog. “Exported bitmap and backdrops” (Windows), “Export Image Dimensions” (Macintosh): Define the default pixel width and height of the resulting image when you export in one of the bitmap formats.
  • Page 91: Customizing Projection Mode Settings

    To restore factory default options: • Click “Restore Defaults.” Customizing Projection Mode Settings You can specify features that are available in projection mode. (Refer to “Using Webster with a Projector” on page 37.) To customize projection mode settings: Choose “Options” (Windows) or “Preferences” (Macintosh) from the Edit menu.
  • Page 92: Customizing Playback Options

    to open the “Select Projection Monitor” dialog which lists all the connected monitors. Click to select the monitor that should be used for projection mode. “Projection toolbar position”: Choose the corner of the screen for the projection toolbar to appear when Webster first enters projection mode.
  • Page 93: Customizing Backdrops On A Macintosh

    “Maximum delay between strokes”: For optimized playback, enter a maximum delay between strokes. If there was a pause between strokes longer than the value you specify, playback will pause for only the amount of time you specify. “After playing snapshot”: For optimized playback, choose: •...
  • Page 94: Changing Colors In Windows

    The default colors are: • Pens: Red, Black, Green, Blue • Background: White For Webster TS and LT models, the default pen colors correspond to the colors of the pen icons on the whiteboard icon strip and the supplied markers.
  • Page 95 To change the default colors in Windows: Choose “Color” from the Edit menu. The following dialog appears. Select a new pen and/or background color from one or more of the drop down menus. Specify: • “Change Selection”: Click to apply the new colors to the selected snapshot(s) or current board.
  • Page 96: Troubleshooting, Care, And Maintenance

    Troubleshooting, Care, and Maintenance This section contains suggestions to help you care for, maintain, and troubleshoot Webster. It also includes technical support and warranty information. Getting On-Line Help On-line Help is available whether or not Webster is running. Webster Help requires Internet Explorer 4.0 or higher or Netscape 4.0 or higher (excluding Netscape 6.0).
  • Page 97: Troubleshooting Hardware

    Troubleshooting Hardware Troubleshooting TS Whiteboard Hardware Problem Cause Solution Green LED off No power Plug in the whiteboard power cord and check your power outlet. Green LED blinking No communication with Make sure your computer the software is on. Re-specify the port for the whiteboard in Webster (see “Establish- ing Communication...
  • Page 98: Troubleshooting Lt Whiteboard Hardware

    Problem Cause Solution No sound Sounds turned off; Turn sounds on (see “Cus- Insufficient pressure tomizing Sounds (TS while writing Models Only)” on page 82). Maintain firm, consistent pressure while writing. note: NOTE: For more information on troubleshooting COM ports and serial devices, see your computer’s documentation.
  • Page 99: Hardware Calibration

    TS Whiteboard Calibration To calibrate the TS whiteboard: Download TS calibration sheets as a PDF file from the PolyVision web site at www.polyvision.com. Print and cut the one that matches your board’s size, as described on the calibration sheet.
  • Page 100 Place the calibration template in the lower left corner of the whiteboard making certain to butt it up against the inside lip of the frame and the top of the tray. With a marker, make a dot on the board at the top right corner of the calibration template.
  • Page 101: Lt Hardware Calibration

    Continue tapping points on the board as requested in the software. When calibration is complete, the Hardware Calibration window closes. LT Hardware Calibration LT whiteboards include high-precision optical components located in the whiteboard header. These components may require calibration at installation or at other times. When you launch Webster software, it automatically performs a calibration check.
  • Page 102 each side of the header. Adjust the screws until the dials in the software are pointing to the green area and the dial numbers are near zero. It is not necessary for the readings to be exactly zero. Click “Done.” Replace the whiteboard header cover.
  • Page 103: Troubleshooting Software

    Troubleshooting Software Problem Cause Solution Some writing not Insufficient pressure Maintain firm, consistent recorded properly while writing on the pressure while writing. whiteboard (TS models) Multiple contact points on Contact the whiteboard whiteboard only with the pen, stylus, or eraser. Improper eraser use For narrow erasures, maintain firm, consistent...
  • Page 104: Technical Support

    Technical support representatives are available Monday through Friday from 8 AM Eastern time to 5 PM Pacific time. • E-mail: support@polyvision.com • Internet: www.polyvision.com Or, outside the USA, contact PolyVision Europe/Asia Technical Support: • Phone: +32 (0)89 32 31 30 • Fax: +32 (0)89 32 31 31 •...
  • Page 105: Care And Maintenance

    Care and Maintenance Caring for the TS Whiteboard Your Webster TS whiteboard can have one of two possible surfaces. The appropriate care of each surface is very different. To determine which Webster TS whiteboard surface you have, find the serial number located on the underside of the whiteboard tray next to the power connection.
  • Page 106: Caring For The Lt Whiteboard

    PolyVision. Call 1-800-344-4922 in the USA or +32 (0)89 32 31 30 in Europe. • Do not use ball point pens or other pointed instruments on the Webster TS surface. • Do not use abrasive cleaners on the Webster TS surface.
  • Page 107: Warranty

    PolyVision Corporation warrants to the original consumer or other end-user purchaser that this product is free from defects in material and workmanship for a period of two years from the date of purchase. (For Webster IPD and IRP systems, PolyVision- supplied plasma display monitors and video projectors carry the original manufacturer’s one year warranty.) During the warranty period, and upon proof of...
  • Page 108: How To Get Warranty Service

    388-0995 in the USA, or +32 (0)89 32 31 30 in Europe) to resolve the problem. If the product is diagnosed as being defective, return the product to the original place of purchase. If you are directed to return the product directly to PolyVision, you must obtain a Return Materials Authorization (RMA) number from PolyVision. All products returned to PolyVision must have an RMA number assigned, regardless of reason for return.
  • Page 109: How State Law Relates To The Warranty

    In the USA, this warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. PolyVision Corporation products are warranted in accordance with the terms of the applicable PolyVision Corporation limited warranty. Product performance is affected by system configuration.
  • Page 111 blue pen add from screen 66 whiteboard icon 28 Adobe Acrobat PDF (.pdf), exporting caring for the whiteboard 99 aligning changing background color projection mode 38 Windows 88 toolbar shortcut 39 color arrow changing pen color in Windows forward and back 33 whiteboard icon 28 print white background 58 automatic pen selection 81...
  • Page 112 LT whiteboard 9 toolbar icons 32 TS whiteboard 4 widths 80 Webster software 18 eraser width (LT models only) 81 erasing the board 36 (TS models only) 82 pen 36 writing on the board 36 annotation toolbar 33 projection toolbar 41 erasing the board 36 export image 84 pen 36...
  • Page 113 maximum delay between strokes 87 exporting 55 moving snapshots 54 play all 54 multiple whiteboards 22 playback 53 options 86 timing 54 narrow erase toolbar button 32 whiteboard icon 28 PNG, exporting 55 NetMeeting 72 power down 17 requirements 72 power down after n minutes of toolbar icon 31 inactivity 80...
  • Page 114 selection tool 41 with NetMeeting 76 selection view 31 with PowerPoint presentations send mail 68 sending files/snapshots 68 writing on the board 42 SGI, exporting 55 projection toolbar show backdrop indicator 88 buttons 40 show board 44 position 86 whiteboard icon 28 whiteboard icon 28 show current board publish 70...
  • Page 115 system requirements main window 30 Macintosh 18 selection pane 31 Windows 18 snapshot pane 31 starting 20 uninstalling 21 technical support 98 Webster files TGA, exporting 55 closing 52 TIFF creating 51 exporting 55 opening 52 timing for playback 54 password protecting 52 toolbars saving 51...

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