Zte ZXV10 W300 Maintenance Manual page 68

Problem
LAN indicator is
OFF when the
Ethernet cable is
connected.
WLAN unable to be
connected
PC unable to access
the network
Troubleshooting
Make sure that the Ethernet cable is connected properly to
the computer and the W300. Make sure that the device and
computer are all powered on.
Make sure that the WLAN indicator is ON. Make sure that
the wireless NIC is set properly. Check the network name,
encryption mode, and encryption key to see whether they
match the settings of the W300.

Use the ping command to check if the IP address of the
network port of the W300 (192.168.1.1 by default) can
be pinged from the computer. If it cannot be pinged
successfully, check the Ethernet connection and see if
the indicator status is normal.

It is recommended that the local IP address and DNS
server address are set to be obtained automatically.
It is recommended to close all the running firewall and

VPN software.

Disable the proxy server setting of the web browser
(e.g., IE).

The failure reason may be that the office-end devices
of the ADSL service provider are being upgraded or in
maintenance.
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Chapter 2 - Product Installation
57