Making And Receiving Calls - Panasonic KX-UT670 Operating Instructions Manual

Issue
The display goes dark while
registering or editing
information.
Nothing happens when I
touch the display.
I cannot open an e-mail
attachment.
The Music application quits
unexpectedly when I try to
open a file.
The Gallery application quits
unexpectedly when I try to
open a file.
The times listed in the
incoming call log or the times
listed on sent e-mails are not
correct.

Making and Receiving Calls

Issue
I cannot make calls.
I cannot redial by selecting an
entry in a call log.
The unit does not ring when a
call is received.
Document Version 2012-12
Possible Cause & Solution
•
You have not performed any operations for a certain length of time.
→
If no operations are performed for a certain length of time, the
screen saver will automatically start.
•
A protective film is covering the display.
→
Remove any film from the display.
•
The display is dirty.
→
Clean the display.
•
The file may be an unsupported type, or the data may be corrupt.
→
Save the attachment to an SD card, and then try opening it in the
Gallery application. If the attachment still does not open, try
opening it on a computer.
(For details about saving an attachment to an SD card, see
page 83. For details about displaying an image in Gallery, see
page 86.)
•
The e-mail account is an IMAP account.
→
If the e-mail account's type is IMAP, attachments larger than 4 MB
cannot be opened. Either use an account that uses POP3, or
register the account again using POP3 as the account type
(Page 84).
•
The file may be an unsupported type, or the data may be corrupt.
→
Try playing back the file stored on the SD card on a computer or
other device.
•
The file may be an unsupported type, or the data may be corrupt.
→
Try viewing the file stored on the SD card on a computer or other
device.
•
The date and time are not set.
→
Set the date and time (Page 125).
Possible Cause & Solution
•
The phone number was entered incorrectly.
→
Confirm that you have entered the phone number of the other party
correctly (Page 51).
If the problem is not resolved, contact your administrator or dealer.
•
The number you are trying to redial is too long.
→
If the dialled number is longer than 32 digits, it cannot be redialled
correctly (Page 51).
•
The ringer is turned off.
→
Press while a call is being received, or change the ringer
volume setting (Page 117).
Troubleshooting
Operating Instructions 133