Paper Does Not Feed Correctly; Paper Does Not Feed; Multiple Pages Feed - Epson All in One Printer User Manual

User's Guide
❏ Uninstall the printer driver, then reinstall it.
"Uninstalling Your Software" on page 143
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If you try all of the methods above and cannot solve the problem, see the following.

Paper Does Not Feed Correctly

Paper does not feed

Remove the stack of paper and make sure of the following:
❏ You have inserted the paper cassette all the way into the product.
❏ The paper is not curled or creased.
❏ The paper is not too old. See the instructions that came with the paper for more information.
❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
"Selecting Paper" on page 24
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❏ Paper is not jammed inside the product. If it is, remove the jammed paper.
"Paper Jams" on page 156
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❏ The ink cartridges are not expended. If a cartridge is expended, replace it.
"Replacing an ink cartridge" on page 122
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❏ You have followed any special loading instructions that came with your paper.
❏ Clean the interior of the product.
"Cleaning the interior of the product" on page 134
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Multiple pages feed

❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
"Selecting Paper" on page 24
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❏ Make sure the edge guides are snug against the edges of the paper.
❏ Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before
loading.
❏ Remove the stack of paper and make sure that the paper is not too thin.
"Paper" on page 182
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❏ Fan the edges of the stack to separate the sheets, then reload the paper.
Troubleshooting for Printing/Copying
168