Epson All in One Printer User Manual
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Epson All in One Printer User Manual

Epson All in One Printer User Manual

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User's Guide
NPD4894-03 EN

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Summary of Contents for Epson All in One Printer

  • Page 1 User’s Guide NPD4894-03 EN...

  • Page 2: Copyright And Trademarks

    The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 3: Table Of Contents

    Only)....... . 42 Using Epson Connect Service....7 Watermark printing (For Windows Only).
  • Page 4 User’s Guide Contents Removing jammed paper from inside the Maintaining Your Product and product......87 Software Removing jammed paper from the paper Checking the Print Head Nozzles.
  • Page 5 Technical Support Web Site....106 Contacting Epson Support....106 Before Contacting Epson.

  • Page 6: Introduction

    User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Start Here (paper): Provides you with an introduction to the product and services.

  • Page 7: Operating System Versions

    ❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x. Using Epson Connect Service Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! For more information about the printing and other services, visit the following URL;...
  • Page 8 User’s Guide Introduction Note: You can make network service settings using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product. “Making Network Service Settings” on page 70 &...

  • Page 9: Important Instructions

    User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏...

  • Page 10: Product Advisories And Warnings

    User’s Guide Important Instructions ❏ The product is heavy and should not be lifted or carried by fewer than two persons. When lifting the product, the two persons should assume the correct positions (see below). Note: The following provides safety instructions for ink cartridges. “Replacing Ink Cartridges”...

  • Page 11: Using The Product With A Wireless Connection

    User’s Guide Important Instructions ❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

  • Page 12: Using The Lcd Screen

    User’s Guide Important Instructions Using the LCD screen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way. ❏...

  • Page 13: Getting To Know Your Product

    User’s Guide Getting to Know Your Product Getting to Know Your Product Product Parts Edge guides Rear paper feed slot Control panel Output tray Output tray extension Stopper Edge guides Paper cassette Paper cassette cover Printer cover Paper cassette 1 Paper cassette 2...

  • Page 14: Guide To The Control Panel

    User’s Guide Getting to Know Your Product Print head (under the ink cartridge holder) Ink cartridge holder Ink cartridge cover Maintenance box Rear cover 1 Rear cover 2 AC inlet LAN port USB connector Guide to the Control Panel Buttons/Lights Function Turns the product on or off.

  • Page 15: Icons

    User’s Guide Getting to Know Your Product Buttons/Lights Function Error The orange light on the left turns on or flashes when an error occurs. The blue light on the right flashes while the product is processing data. It stays on when there Data are print jobs waiting to be processed.

  • Page 16: Paper And Media Handling

    You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
  • Page 17 27.5 mm ✓ 27.5 mm 27.5 mm ✓ 27.5 mm 27.5 mm ✓ 27.5 mm 27.5 mm ✓ User defined Thick paper Legal Letter User defined Envelope ✓ Epson Bright White Ink Jet Paper Epson Photo Quality Ink Jet Paper...
  • Page 18 2-sided Media Type Size paper paper rear paper printing printing cassette 1 feed slot cassette 2 ✓ Epson Matte Paper - ✓ Heavyweight ✓ ✓ Epson Premium Glossy Photo ✓ Paper ✓ 10 × 15 cm (4 × 6 ✓...

  • Page 19: Paper Type Settings On The Lcd Screen

    Color Colored paper Recycled Recycled paper Thick paper Thick-Paper plain papers Epson Bright White Ink Jet Paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Premium Glossy Photo Paper Prem. Glossy Epson Premium Semigloss Photo Paper Prem. Semigloss Epson Photo Paper, Glossy Glossy Epson Matte Paper –...

  • Page 20: Loading Paper Into The Paper Cassette

    Photo Paper Glossy Epson Matte Paper – Heavyweight Epson Matte Thick paper Thick-Paper Epson Photo Quality Ink Jet Paper Epson Matte Envelopes Envelope Note: The availability of special media varies by location. For the latest information on media available in your area, contact Epson support.
  • Page 21 User’s Guide Paper and Media Handling Pinch and slide the edge guides to the sides of the paper cassette. Note: When using paper larger than A4, extend the paper cassette to the symbol on the cassette. Slide the edge guide to adjust to the paper size you will use.
  • Page 22 User’s Guide Paper and Media Handling Load paper toward the edge guide with printable side face down, and check that the paper is not sticking out from the end of the cassette. Note: ❏ Paper cassette 2 supports paper B5 or larger only. ❏...
  • Page 23 For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 16 &...

  • Page 24: Loading Envelopes Into The Paper Cassette

    User’s Guide Paper and Media Handling Keep the cassette flat and slowly and carefully reinsert it all the way into the product. Note: When you insert the paper cassette, the screen for making paper size and paper type settings is automatically displayed.
  • Page 25 User’s Guide Paper and Media Handling Pull the paper cassette 1 all the way out. Remove the cover. Pinch and slide the edge guides to the sides of the paper cassette. Load envelopes lengthwise with the flap facing up and to the right. Note: Make sure the number of envelopes does not exceed the limit.
  • Page 26 User’s Guide Paper and Media Handling Slide the edge guides to the edges of the envelopes and check that the envelopes are not sticking out from the end of the cassette. Note: Even if you do not feel a click, slide the edge guides to the edges of the envelopes. Put the paper cassette cover back on.

  • Page 27: Loading Paper And Envelopes Into The Rear Paper Feed Slot

    User’s Guide Paper and Media Handling Slide out the output tray and raise the stopper. Note: ❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds 10mm, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time.
  • Page 28 User’s Guide Paper and Media Handling Slide out the output tray, and raise the stopper. Open the rear paper feed slot. While holding only one sheet of paper with the printable side face-up at the center of the rear paper feed slot, slide the edge guides until they are flush with the edges of the paper.
  • Page 29 User’s Guide Paper and Media Handling Note: ❏ When loading envelopes, load the short edge first with the flap facing down. ❏ Do not use envelopes that are curled or folded. ❏ Flatten the envelope and the flaps before loading. ❏...

  • Page 30: Printing

    Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.

  • Page 31: Accessing The Printer Driver For Mac Os X

    Depending on your application, the Page Setup menu may not appear in the File menu. Print Click Print on the File menu of your application. Epson Printer For Mac OS X 10.8 or 10.7, click System Preferences on the Apple menu and then click Print & Utility 4 Scan.

  • Page 32: Basic Operations

    User’s Guide Printing Basic Operations Basic printing Follow the steps below to print from your computer. If you cannot change some of the printer driver settings, they may have been locked by the administrator. Contact your administrator or a power user for assistance. Note: ❏...
  • Page 33 User’s Guide Printing Click the Main tab. Select the appropriate Paper Source setting. Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the online help. Check Borderless to print borderless photos. “Selecting Paper” on page 16 &...
  • Page 34 User’s Guide Printing Open the file you want to print. Access the Print dialog box. “Accessing the printer driver for Mac OS X” on page 31 & Note: If the simplified dialog box is displayed, click the Show Details button (for Mac OS X 10.8 or 10.7) or the d button (for Mac OS X 10.6 or 10.5.8) to extend this dialog box.

  • Page 35: Canceling Printing

    User’s Guide Printing Select Print Settings from the pop-up menu. Select the appropriate Paper Source setting. Select the appropriate Media Type setting. “Paper type settings from the printer driver” on page 19 & Select the appropriate Print Quality setting. Note: If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid to make your printout vivid.
  • Page 36 Note: You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by using the product. Access the EPSON Status Monitor 3. “For Windows” on page 81 & Click the Print Queue button. The Windows Spooler appears.

  • Page 37: Other Options

    Printing photos the easy way Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings.

  • Page 38: Product Presets (For Windows Only)

    Click Start, point to All Programs, point to Epson Software, then click Easy Photo Print. For Mac OS X Double-click the Applications folder on your Mac OS X hard drive, then double-click in turn on the Epson Software and Easy Photo Print folders and finally double-click the Easy Photo Print icon.
  • Page 39 ❏ Manual 2-sided printing is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

  • Page 40: Fit To Page Printing

    User’s Guide Printing Check the other settings and print. Note: ❏ When printing automatically, and if you are printing high-density data such as photos or graphs, we recommend making the settings in the Print Density Adjustment window. ❏ The actual binding margin may be different from the specified settings depending on your application. Experiment with a few sheets to examine actual results before printing the entire job.

  • Page 41: Pages Per Sheet Printing

    User’s Guide Printing Product settings for Windows Access the printer settings. “Accessing the printer driver for Windows” on page 30 & Select Reduce/Enlarge Document and Fit to Page in the More Options tab, and then select the size of the paper you are using from Output Paper.

  • Page 42: Anti-Copy Pattern Printing

    User’s Guide Printing Product settings for Windows Access the printer settings. “Accessing the printer driver for Windows” on page 30 & Select 2-Up or 4-Up as Multi-Page in the Main tab. Click Page Order, and make the appropriate settings. Check the other settings and print. Product settings for Mac OS X Access the Print dialog box.

  • Page 43: Only)

    User’s Guide Printing Click Watermark Features on the More Options tab, and then select an Anti-Copy Pattern from the Anti-Copy Pattern list. Note: ❏ This feature is available only with the following settings selected. Paper Type: plain papers Quality: Standard Auto 2-Sided Printing: Off Borderless: Off Color Correction: Automatic...

  • Page 44: Header/Footer Printing (For Windows Only)

    User’s Guide Printing Click Watermark Features on the More Options tab, and then select a watermark from the Watermark list. Note: ❏ If you want to create your own watermark, click Add/Delete. For more details about each setting, see the online help.

  • Page 45: Administrator Settings For Printer Driver (For Windows Only)

    User’s Guide Printing Click OK to return to the More Options window. Click OK to close the printer settings window and print. Administrator Settings for Printer Driver (for Windows Only) Administrators can lock the following printer driver settings for each user to prevent unintended changes of the settings.
  • Page 46 User’s Guide Printing Make the appropriate settings. For more details about each setting, see the online help. Click OK.

  • Page 47: Menu List Of Control Panel

    You can see the current network settings and print a network status sheet. Wi-Fi Direct Status Epson Connect Status You can check whether your printer is registered or connected to Epson Connect or Google Cloud Print service. Google Cloud Print “Using Epson Connect Service” on page 7 & Status...

  • Page 48: System Administration Settings

    Menu > Admin Settings > Lock Setting > On The password is required when entering the System Administration settings in Menu. The password set in Lock Setting is also necessary when making settings in Epson WebConfig or EpsonNet Config. Note: If you forget your password, contact your dealer.
  • Page 49 Advanced Setup For details on the setting items, see the online Network Guide. Epson Connect Services “Using Epson Connect Service” on page 7 & Google Cloud Print Services Universal Print Settings These settings are available when printing data without the printer driver.
  • Page 50 User’s Guide Menu List of Control Panel Menu Settings and Description Restore Default Resets the selected settings to their defaults. Settings...

  • Page 51: Ink Cartridge And Consumable Information

    Yellow Alarm Clock 27XL 27XL 27XL 27XL 27XXL * For information on Epson’s ink cartridge yields, visit the following website. http://www.epson.eu/pageyield Note: Not all cartridges are available in all regions. Color Black, Cyan, Magenta, Yellow Cartridge life For best results, use up ink cartridge within six months of opening the package.

  • Page 52: Replacing Ink Cartridges

    User’s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink cartridges: ❏ Keep ink cartridges out of the reach of children. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water.

  • Page 53: Precautions On Ink Cartridge Replacement

    Read all of the instructions in this section before replacing the ink cartridges. ❏ Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic product behavior.

  • Page 54: Ink Cartridge Specifications

    ❏ You cannot use the cartridges that came with your product for the replacement. Ink Cartridge Specifications ❏ Epson recommends using the ink cartridge before the date printed on the package. ❏ The ink cartridges packaged with your product are partly used during initial setup. In order to produce high quality printouts, the print head in your product will be fully charged with ink.

  • Page 55: For Mac Os X

    Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box. ❏ Depending on current settings, the simplified status monitor may be displayed. Click the Details button to display the window above.

  • Page 56: Using The Control Panel

    Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge status, click Update. ❏ The ink levels displayed are an approximate indication.

  • Page 57: Temporary Printing With Black Ink When Color Ink Cartridges Are Expended

    Note for Windows: This function is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
  • Page 58 User’s Guide Replacing Ink Cartridges When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job. Note: If the error stating that a color ink cartridge is expended originates with another computer on the network, you may need to cancel the print job at the product.

  • Page 59: For Mac Os X

    User’s Guide Replacing Ink Cartridges Print your file. EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink.

  • Page 60: Conserving Black Ink When The Cartridge Is Low (For Windows Only)

    Note for Windows: This function is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the...

  • Page 61: Replacing An Ink Cartridge

    User’s Guide Replacing Ink Cartridges The window below appears when black ink runs low and there is more color ink than black ink. It appears only when plain papers is selected as the paper type, and Standard is selected as the Quality. The window gives you the option to either continue using black ink normally or conserve black ink by using a mixture of color inks to create black.
  • Page 62 User’s Guide Replacing Ink Cartridges Open the ink cartridge cover. Pinch and remove the ink cartridge. Note: ❏ The illustration shows replacement of the black ink cartridge. Replace the cartridge appropriate to your situation. ❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges.
  • Page 63 User’s Guide Replacing Ink Cartridges Note: ❏ Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package. ❏ Do not touch the green chip or the small window on the side of the cartridge. Doing so may prevent normal operation and printing.
  • Page 64 User’s Guide Replacing Ink Cartridges Insert the cartridge and press it until it clicks. Close the ink cartridge cover. Press OK to check on the control panel of the product if the cartridges are installed correctly. Close the printer cover. Ink charging starts. Note: The P light continues to flash while the product is charging ink.

  • Page 65: Maintaining Your Product And Software

    Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the paper cassette. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 31 &...

  • Page 66: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel. Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the paper cassette. Enter Menu from the Home screen.

  • Page 67: Using The Head Cleaning Utility For Windows

    Follow the steps below to clean the print head using the Head Cleaning utility. Make sure that no warnings or errors are indicated in the control panel. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 31 &...

  • Page 68: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to clean the print head using the product control panel. Make sure that no warnings or errors are indicated in the control panel. Enter Menu from the Home screen. Select Maintenance.

  • Page 69: Using The Print Head Alignment Utility For Mac Os X

    Make sure that no warnings or errors are indicated in the control panel. Make sure A4-size paper is loaded in the paper cassette 1. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 31 &...

  • Page 70: Making Network Service Settings

    Making Network Service Settings You can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product.

  • Page 71: Sharing The Product For Printing

    User’s Guide Maintaining Your Product and Software Sharing the Product for Printing You can setup the printer so that other computers on the network can share it. The computer connected directly to the printer acts as a server. Other computers on the network access the server and share the printer.

  • Page 72: Replacing Maintenance Box

    Replace the maintenance box when your are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
  • Page 73 User’s Guide Maintaining Your Product and Software Remove the replacement maintenance box from the package. Note: Do not touch the green chip on the side of the box. Doing so may prevent normal operation. Open the rear cover 1. Put your hand on the handle of the maintenance box, and then pull the box outward. Note: If ink gets on your hands, wash them thoroughly with soap and water.

  • Page 74: Transporting The Product

    User’s Guide Maintaining Your Product and Software Insert the maintenance box into place as far as it will go. Close the rear cover 1. Maintenance box replacement is complete. Transporting the Product If you move the product some distance, you need to prepare it for transportation in its original box or one of a similar size.

  • Page 75: Checking And Installing Your Software

    Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Epson Easy Photo Print Follow the steps below to check that the software is installed on your computer.

  • Page 76: Installing The Software

    Check the list of currently installed programs. For Mac OS X Double-click Macintosh HD. Double-click the Epson Software folder in the Applications folder and check the contents. Note: ❏ The Applications folder contains software provided by third parties. ❏ To check that the printer driver is installed, click System Preferences on the Apple menu and then click Print & Scan (for Mac OS X 10.8 or 10.7) or Print &...

  • Page 77: For Windows

    User’s Guide Maintaining Your Product and Software For Windows Note: ❏ For Windows 8, 7, Vista, Server 2012 and Server 2008, you need an administrator account and password if you log on as a standard user. ❏ For Windows XP and Server 2003, you must log on to a Computer Administrator account. Turn off the product.

  • Page 78: For Mac Os X

    Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a limited account user.

  • Page 79: Error Indicators

    The product will advise you when the pad requires replacing and this can only be performed by an authorized Epson Service provider. The Epson warranty does not cover the cost of this...

  • Page 80: Troubleshooting For Printing

    User’s Guide Troubleshooting for Printing Troubleshooting for Printing Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor.

  • Page 81: Checking Product Status

    When you access EPSON Status Monitor 3, the following window appears: Note: ❏ If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.
  • Page 82 Troubleshooting for Printing ❏ Current Status: If the ink is low/expended or the maintenance box is nearly full/full, the How to button appears in the EPSON Status Monitor 3 window. Clicking How to displays ink cartridge or maintenance box replacement instructions.

  • Page 83: Paper Jams

    User’s Guide Troubleshooting for Printing You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the ink cartridge status at the time it was opened. To update the ink cartridge status, click Update.

  • Page 84: Removing Jammed Paper From The Rear Cover

    User’s Guide Troubleshooting for Printing Removing jammed paper from the rear cover Turn the product around. Note: If you need to change the position of the product, two people are required to lift the product. Open the rear cover 1. Remove the jammed paper.
  • Page 85 User’s Guide Troubleshooting for Printing Pull out the rear cover 2. Carefully remove the jammed paper. Carefully remove the jammed paper.
  • Page 86 User’s Guide Troubleshooting for Printing Open the rear cover 2. Carefully remove the jammed paper. Reattach the rear cover 2.

  • Page 87: Removing Jammed Paper From Inside The Product

    User’s Guide Troubleshooting for Printing Close the rear cover 1. Removing jammed paper from inside the product Carefully remove the jammed paper. Open the printer cover.

  • Page 88: Removing Jammed Paper From The Paper

    User’s Guide Troubleshooting for Printing Remove all of the paper inside, including any torn pieces. Important: Do not touch the flat white cable connected to the cartridge holder. Close the printer cover. Note: If there are still some torn pieces of paper inside the product even after clearing the paper jam, follow the steps below to remove them.
  • Page 89 User’s Guide Troubleshooting for Printing Carefully remove any paper jammed inside the product. Align the edges of the paper. Put the paper cassette cover back on.

  • Page 90: Preventing Paper Jams

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 91: Print Quality Help

    User’s Guide Troubleshooting for Printing Click OK to close the printer settings window, and then print your file. Print Preview window opens. Select a page that has already been printed in the page list box on the left side, and then select Remove Page from the Print Options menu.

  • Page 92: Horizontal Banding

    ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.

  • Page 93: Blurry Or Smeared Print

    Epson recommends replacing the ink cartridges. “Replacing an ink cartridge” on page 61 & ❏ Try to use genuine Epson ink cartridges and paper recommended by Epson. Blurry or smeared print ❏ Try to use genuine Epson ink cartridges and paper recommended by Epson.

  • Page 94: Miscellaneous Printout Problems

    User’s Guide Troubleshooting for Printing ❏ For Windows, if your printouts are still smeared when using Thick Paper and Envelopes, follow the instructions below. Select Short Grain Paper from Extended Settings in your printer driver’s Maintenance tab. This setting is not available when Borderless or Anti-Copy Pattern are selected.

  • Page 95: Printout Has A Slight Slant

    User’s Guide Troubleshooting for Printing ❏ Uninstall the printer driver, then reinstall it. “Uninstalling Your Software” on page 76 & Printout has a slight slant ❏ Make sure that the paper is loaded into the rear paper feed slot or the paper cassette correctly. “Loading Paper into the Paper Cassette”...

  • Page 96: Printing Is Too Slow

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 97: Multiple Pages Feed

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 98: An Ink Error Is Indicated After You Replace The Cartridge

    User’s Guide Troubleshooting for Printing ❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to your computer without the USB hub.

  • Page 99: Other Problem

    User’s Guide Troubleshooting for Printing Close the ink cartridge cover firmly. Close the printer cover. Other Problem Printing plain papers quietly When plain paper is selected for the paper type in the printer driver, try choosing Quiet Mode for quieter operations. This will reduce the print speed.

  • Page 100: Product Information

    User’s Guide Product Information Product Information System Requirements For Windows System PC Interface Windows 8 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 Hi-Speed USB or higher(32-bit), or XP Professional x64 Edition, Server 2012, Server 2008 R2, Server 2008, and Server 2003 For Mac OS X System...
  • Page 101 ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 102: Printable Area

    User’s Guide Product Information Printable area Highlighted portions show printable area. Single sheets: Normal Borderless Envelopes: Minimum margin Media type Single sheets Envelopes (#10/DL/C6) Envelop (C4) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 5.0 mm (0.20 in.) 3.0 mm (0.12 in.)

  • Page 103: Network Interface Specification

    User’s Guide Product Information Network interface specification Wi-Fi Standard: IEEE 802.11b/g/n Security: WEP (64/128bit) WPA-PSK (AES) Frequency Band: 2.4 GHz Communication Mode: Infrastructure Ad hoc Wi-Fi Direct Ethernet Standard: IEEE802.3i/u, IEEE802.3az Communication Mode: Ethernet 100BASE-TX/10BASE-T Security Protocol SSL / TLS HTTPS Server/Client IPPS *1Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.

  • Page 104: Environmental

    Manufacture: Askey Computer Corporation Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 105: Interface

    EN60950-1 For European users: We, Seiko Epson Corporation, hereby declare that the equipment Model B511B is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

  • Page 106: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 107: Help For Users In Europe

    User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support.
  • Page 108 2-sided printing................38 loading..................24, 27 printable area................102 Epson Easy Photo Print.................37 paper.....................16 A4/Letter Auto Switching..............48 Epson Connect..................7 Admin Password................47 Epson Connect Services..............49 Admin Settings................47 Epson Connect Status..............47 Administrator settings..............45 Error messages................79 Advanced Setup................49 Error Notice..................48 Aligning print head................68 Errors Anti-Copy Pattern printing............42 print....................80...
  • Page 109 Product checking status................81 cleaning..................71 parts....................13 transporting.................74 Pages per sheet printing..............41 Product settings Paper accessing for Mac OS X..............31 Epson special paper..............16 accessing for Windows..............30 feeding problems................96 Push Button Setup (WPS).............49 jams....................83 loading..................20, 27 loading capacity................16 printable area................102 specifications................101 Reducing page size................40 wrinkling..................97...
  • Page 110 User’s Guide Index Short Grain Paper................94 Skip Blank Page................49 Sleep Timer................48, 49 Smeared prints................93, 95 Software uninstalling..................76 Specifications mechanical.................103 paper...................101 printer..................100 standards and approvals............104 Speed increasing..................96 Status Monitor Mac OS X..................82 Supply Status Sheet.................47 System Administration..............47 System requirements..............100 Technical support.................106 Text printing documents..............32 Thick Paper..................47...

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