Epson WF-5620 User Manual
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Epson WF-5620 User Manual

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Summary of Contents for Epson WF-5620

  • Page 1 WF-5620 User's Guide...

  • Page 3: Table Of Contents

    Changing the Eco Settings ......................30 Changing the Sleep Timer Settings ....................31 Changing the Power Off Timer Settings ..................32 Epson Connect Solutions for Smartphones, Tablets, and More ............33 Using Epson Email Print ....................... 33 Using the Epson iPrint Mobile App ....................33 Using Epson Remote Print ......................
  • Page 4 Loading Paper in the Cassette ......................51 Loading Paper and Envelopes in the Rear Paper Feed Slot .............. 55 Paper Loading Capacity ........................60 Available Epson Papers ........................61 Selecting the Paper Settings for Each Source - Control Panel ............63 Paper Type Settings ........................64 Selecting Default Paper Settings - Administrator................
  • Page 5 Printing from a Computer ......................... 79 Printing with Windows ........................79 Selecting Basic Print Settings - Windows ..................79 Paper Source Options - Windows ..................... 81 Print Quality Options - Windows ....................82 Multi-Page Printing Options - Windows..................82 Selecting Double-sided Printing Settings - Windows ..............83 Double-sided Printing Options - Windows.................
  • Page 6 Adding and Assigning Scan Jobs.................... 117 Starting a Scan with Document Capture Pro or Document Capture ..........118 Starting a Scan Using the Epson Scan Icon ................121 Starting a Scan from a Scanning Program................... 123 Selecting Epson Scan Settings ......................125 Scan Modes..........................
  • Page 7 Faxing............................... 156 Connecting a Telephone or Answering Machine ................156 Setting Up Fax Features ........................159 Setting Up Basic Fax Features ....................160 Selecting Your Country or Region................... 160 Selecting the Date and Time....................161 Using the Fax Setup Wizard ....................164 Selecting the Line Type......................
  • Page 8 Checking Cartridge and Maintenance Box Status with Windows ..........226 Checking Cartridge and Maintenance Box Status with OS X............229 Purchase Epson Ink Cartridges and Maintenance Box ..............230 Ink Cartridge and Maintenance Box Part Numbers..............230 Removing and Installing Ink Cartridges.................... 231...
  • Page 9 Printing With Expended Color Cartridges - Windows..............235 Printing With Expended Color Cartridges - OS X................. 236 Conserving Low Black Ink with Windows ..................238 Replacing the Maintenance Box....................... 238 Adjusting Print Quality..........................242 Print Head Maintenance........................242 Print Head Nozzle Check......................242 Checking the Nozzles Using the Product Control Panel ............
  • Page 10 Faint Printout or Printout Has Gaps ..................... 293 Grainy Printout..........................294 Incorrect Colors ........................... 295 Solving Scanning Problems ......................296 Scanning Software Does Not Operate Correctly ................. 296 Cannot Start Epson Scan ......................297 Solving Scanned Image Quality Problems ..................298...
  • Page 11 Image Consists of a Few Dots Only..................... 298 Line of Dots Appears in All Scanned Images................298 Straight Lines in an Image Appear Crooked ................299 Image is Distorted or Blurry ......................299 Image Colors are Patchy at the Edges ..................299 Image is Too Dark ........................
  • Page 12 FCC Compliance Statement......................322 Software Notice..........................324 Trademarks ............................327 Copyright Notice..........................327 libTIFF Software Acknowledgment....................328 A Note Concerning Responsible Use of Copyrighted Materials........... 329 Default Delay Times for Power Management for Epson Products ..........329 Copyright Attribution ........................329...

  • Page 13: Wf-5620 User's Guide

    WF-5620 User's Guide Welcome to the WF-5620 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 14: Product Basics

    See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 15: Status Icon Information

    power button and light home button Interrupt button Reset button Stop button The LCD screen back button The Status button and lights The numeric keypad The C clear button B&W button Color button Status Icon Information Status Button Information Parent topic: Using the Control Panel Status Icon Information Your product may display status icons on the LCD screen for certain product status conditions.
  • Page 16 Icons Description One or more of the ink cartridges are expended or the maintenance box is full. Press the Status button to open the Status Menu, select Printer Information, and check the status of the consumables. Unread or unprinted fax data is stored in the product. If you have set up the product to save received faxes on a computer or external storage device, this icon may also indicate that received faxes have not been saved on the computer or storage device.

  • Page 17: Status Button Information

    Icons Description Access to the product's functions are restricted to authorized users. Press the icon to log in to the printer. (You need to enter a user name and password.) Contact your administrator if you do not know the login information. Access to the product's functions are restricted to authorized users and a user is currently logged in.
  • Page 18 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Scroll down and select Admin Settings. 4. Select Admin Password. 5. Select Register. You see a screen like this:...

  • Page 19: Entering Characters On The Lcd Screen

    9. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen...

  • Page 20: Using Presets

    • To enter a space, select Parent topic: Setting a Password and Locking the Control Panel Related topics Wi-Fi or Wired Networking Using Presets You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary.
  • Page 21 You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save, and select Save. You see a screen like this: 6. Use the displayed keyboard to enter a name for the preset, and press 7.

  • Page 22: Changing Lcd Screen Language

    Parent topic: Setting a Password and Locking the Control Panel Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

  • Page 23: Adjusting Control Panel Sounds

    Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.

  • Page 24: Turning Off The Operation Time Out Setting

    1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrow buttons.

  • Page 25: Product Parts Locations

    You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Operation Time Out. 6. Select Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top Product Parts - Inside Product Parts - Back...

  • Page 26: Product Parts - Top

    Product Parts - Top ADF cover Automatic Document Feeder (ADF) Edge guide ADF input tray ADF output tray Paper cassette 1 Optional paper cassette unit Optional paper cassette cover Optional paper cassette 2...
  • Page 27 Edge guides Paper stopper Output tray extension Output tray Edge guides Rear paper feed slot Feeder guard...

  • Page 28: Product Parts - Inside

    Document cover Scanner glass Control panel USB Type A port for external devices Parent topic: Product Parts Locations Product Parts - Inside...

  • Page 29: Product Parts - Back

    Ink cartridge slots Front cover Print head Parent topic: Product Parts Locations Product Parts - Back Line port EXT port USB port LAN port Service USB port (do not remove sticker) Maintenance box Rear cover AC inlet Parent topic: Product Parts Locations...

  • Page 30: Using Eco Mode And Other Power Saving Settings

    Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings...

  • Page 31: Changing The Sleep Timer Settings

    4. Select Configure. 5. Change any settings as necessary. 6. Select OK to exit. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator.

  • Page 32: Changing The Power Off Timer Settings

    • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, then press 7. Select OK. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time.

  • Page 33: Epson Connect Solutions For Smartphones, Tablets, And More

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 34: Using Epson Remote Print

    Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.

  • Page 35: Using Airprint

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
  • Page 36 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with internet access. Visit Epson Support for more information on using Google Cloud Print, or the...

  • Page 37: Wi-Fi Or Wired Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 38: Selecting Wireless Network Settings From The Control Panel

    Computer with a wireless interface Computer Internet Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings From the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel.
  • Page 39 4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide. 5.
  • Page 40 7. Press when you finish entering your password and select Proceed. 8. Confirm the displayed network settings and select OK to save them. Note: If you need to change a setting, press the back button. 9. If you want to print a network setup report, press one of the buttons.

  • Page 41: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device Your product automatically selects one of these modes to communicate with your computer or device:...

  • Page 42: Enabling Wi-Fi Direct Mode

    Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2.
  • Page 43 7. Enter your Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press to move the cursor. • Press to change the case of letters. • Press to delete the previous character. •...

  • Page 44: Wi-Fi Protected Setup (Wps)

    You see a screen like this: 9. Scroll down to view the SSID (Wi-Fi network name) and password. 10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 11.

  • Page 45: Using Wps To Connect To A Network

    Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details. Using WPS to Connect to a Network Parent topic: Wi-Fi or Wired Networking...

  • Page 46: Printing A Network Status Sheet

    If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is lit as shown. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
  • Page 47 You see a screen like this: 3. Select Network Status. 4. Select Wi-Fi/Network Status. You see a screen like this: Note: If you are connected to a wireless network, the signal strength is also displayed. 5. Select Print. 6. Press one of the buttons to print the network status sheet.

  • Page 48: Changing Or Updating Network Connections

    Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection...

  • Page 49: Changing A Wi-Fi Connection To A Wired Network Connection

    • If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 50: Disabling Wi-Fi Features

    2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related tasks Uninstalling Product Software - Windows Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

  • Page 51: Loading Paper

    Loading Paper in the Cassette Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Available Epson Papers Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Installing and Enabling the Optional Second Paper Cassette...
  • Page 52 2. Pull out the paper cassette. If you are loading paper in the optional cassette, remove the paper cassette cover. 3. Slide the edge guides outward. Note: If you are using legal-size paper, squeeze the tab and extend the paper cassette.
  • Page 53 4. Set the front edge guide to the paper size you are using. 5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
  • Page 54 6. Slide the edge guides against the paper, but not too tightly. If you are loading paper in the optional cassette, reattach the paper cassette cover. Note: Make sure the paper fits beneath the top edges of the guide. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette.

  • Page 55: Loading Paper And Envelopes In The Rear Paper Feed Slot

    9. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: •...
  • Page 56 1. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. 2. Pull up the paper support for the rear paper feed slot.
  • Page 57 3. Flip the feeder guard forward, then slide the edge guides outward. 4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
  • Page 58 5. Do one of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the tray. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the slot.
  • Page 59 6. Slide the edge guides against the paper, but not too tightly. 7. Select the size and type of paper you just loaded in the Paper Setup menu. Always follow these paper loading guidelines: • Load only the recommended number of sheets. •...

  • Page 60: Paper Loading Capacity

    (8.3 × 11.7 inches [210 × 297 mm]) 250 sheets 1 sheet Legal (8.5 × 14 inches [216 × 357 mm]) Epson Bright White Paper 200 sheets 50 sheets 20 sheets for manual two-sided printing Epson Presentation Paper Matte —...

  • Page 61: Available Epson Papers

    — 10 envelopes Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
  • Page 62 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...

  • Page 63: Selecting The Paper Settings For Each Source - Control Panel

    Paper Type Size Part number Sheet count Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041982 Semi-gloss Letter (8.5 × 11 inches S041331 [216 × 279 mm]) Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product.

  • Page 64: Paper Type Settings

    Parent topic: Loading Paper Paper Type Settings For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets...

  • Page 65: Selecting Default Paper Settings - Administrator

    Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Cardstock up to 68 lb Card Stock Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator You can adjust default paper settings as an administrator that apply to all print jobs sent to the product.
  • Page 66 Note: These settings can be locked by an administrator. If you can't access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup . You see a screen like this: 3. Scroll down and select System Administration . Enter the administrator password, if necessary. You see a screen like this:...

  • Page 67: Paper Source Settings Options

    4. Select Printer Settings . 5. Select the Paper Source Settings options you want to use. 6. Select one of these Auto Error Resolver options: • Turn on this setting to display a warning and print on one side of paper only when a 2-sided printing error occurs, or to print the data that the printer could process when a memory full error occurs.
  • Page 68 Note: These settings can be locked by an administrator. If you can't access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup . You see this screen: 3. Scroll down and select System Administration . Enter the administrator password, if necessary. You see this screen:...

  • Page 69: Universal Print Settings Options

    4. Select Universal Print Settings . 5. Adjust the settings as necessary. 6. When you are finished, press the home button to return to the Home screen. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the Universal Print Settings you want to use.

  • Page 70: Installing The Optional Second Paper Cassette

    Parent topic: Loading Paper Installing the Optional Second Paper Cassette You can install the optional paper cassette to provide more paper capacity. 1. Turn off the product and unplug the power cord and any connected cables. Warning: To avoid electric shock, make sure you unplug the power cord. 2.

  • Page 71: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...

  • Page 72: Placing Originals In The Automatic Document Feeder

    Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF).You can also use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the Automatic Document Feeder specifications before loading them.
  • Page 73 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the control panel lights up. 4. Slide the ADF edge guide against the originals, but not too tightly.
  • Page 74 Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown: Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing...

  • Page 75: Copying

    Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.

  • Page 76: Copying Options

    6. Change any of the displayed settings as necessary. 7. Select Settings to view and change additional copy settings, if necessary. Then press the back button 8. Select Preview to preview your copy on the LCD screen. 9. Select Preset to save your copy settings. Note: Presets can be locked by an administrator.
  • Page 77 Copying option Available settings Description Zoom Custom Size Automatically sizes the image by the percentage you select Actual Size Copies at 100% size Auto Fit Page Automatically sizes the image to fit the paper size you selected Letter->4x6in and Automatically converts from one size to another other conversions 2-Sided Select to make 2-sided copies.
  • Page 78 Copying option Available settings Description Dry Time Standard Select to adjust the drying time for 2-sided copies, if smudges or marks appear on the front of the paper when Long you print on the second side Longer Advanced Various settings Select advanced settings such as Saturation and Settings Sharpness...

  • Page 79: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 80 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5.

  • Page 81: Paper Source Options - Windows

    7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9.

  • Page 82: Print Quality Options - Windows

    Note: Paper Cassette 2 is available only if your product has two cassettes. Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. Paper Cassette 2 Selects the paper in cassette 2 as the paper source.

  • Page 83: Selecting Double-Sided Printing Settings - Windows

    Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting the 2-Sided Printing checkbox on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
  • Page 84 You see this window: 4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button.

  • Page 85: Double-Sided Printing Options - Windows

    You see this window: 7. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 8. If necessary, select the Adjustments options you want to use. 9.

  • Page 86: Print Density Adjustments - Windows

    Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...

  • Page 87: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 88 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: •...

  • Page 89: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 90: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 91: Selecting A Printing Preset - Windows

    Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 92 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4.

  • Page 93: Selecting Extended Settings - Windows

    Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3.

  • Page 94: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect, but may reduce print speed.

  • Page 95: Printing Your Document Or Photo - Windows

    Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 96: Selecting Default Print Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.

  • Page 97: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 98: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 99: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...

  • Page 100: Selecting Basic Print Settings - Os X

    Selecting Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
  • Page 101 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 102 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.

  • Page 103: Paper Source Options - Mac Os X

    9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 104: Print Options - Os X

    Draft For draft printing on plain paper. Normal For everyday text and image printing. Normal - Vivid For everyday text and image printing with good quality and print speed. Fine For text and graphics with good quality and print speed. Quality For text and graphics with increased quality and print speed.

  • Page 105: Selecting Print Layout Options - Os X

    1. Select the size of the paper you loaded as the Paper Size setting. 2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.

  • Page 106: Selecting Double-Sided Printing Settings - Os X

    Selecting Double-sided Printing Settings - OS X You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.

  • Page 107: Double-Sided Printing Options And Adjustments - Os X

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.

  • Page 108: Managing Color - Os X

    Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.

  • Page 109: Color Matching And Color Options - Os X

    Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 110: Selecting Printing Preferences - Os X

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.

  • Page 111: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Note: Automatic Cassette Switching is available only if your product has two cassettes.

  • Page 112: Printing Your Document Or Photo - Os X

    Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended. Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing, but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.

  • Page 113: Checking Print Status - Os X

    Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.

  • Page 114: Cancelling Printing Using A Product Button

    Parent topic: Printing Your Document or Photo - OS X Cancelling Printing Using a Product Button If you need to cancel printing, press the Stop button on your product. Parent topic: Printing from a Computer...

  • Page 115: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan with Document Capture Pro or Document Capture Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic: Scanning...
  • Page 116 • Memory Device saves your scan file on a memory or USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Document Capture Pro allows you to scan over a network using your saved job settings in Document Capture Pro or Document Capture.

  • Page 117: Adding And Assigning Scan Jobs

    Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Using Presets Related topics Placing Originals on the Product Adding and Assigning Scan Jobs You can view, change, or add available default scan settings when you scan using the Document Capture Pro option on the product control panel.

  • Page 118: Starting A Scan With Document Capture Pro Or Document Capture

    Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary.
  • Page 119 You see a window like this: 2. Click the Scan icon.
  • Page 120 You see a window like this: Note: With OS X 10.6, 10.7, 10.8, or 10.9, you can download and install Epson Scan scanning software, which will provide additional image adjustment features within Document Capture. To download Epson Scan, visit Epson's driver download site (U.S.

  • Page 121: Starting A Scan Using The Epson Scan Icon

    • OS X: If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you want to use and click OK.
  • Page 122 You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture...

  • Page 123: Starting A Scan From A Scanning Program

    Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
  • Page 124 You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...

  • Page 125: Selecting Epson Scan Settings

    You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window:...

  • Page 126: Scanning In Office Mode

    Selecting Epson Scan Settings Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 127 You see this window: 2. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF-Double-sided. Note: If you are using the ADF, remove any documents from the scanner glass.
  • Page 128 14. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 129: Available Document Source Settings - Office Mode

    Scanning in Professional Mode Available Document Source Settings - Office Mode You can select these Document Source options in Epson Scan Office Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
  • Page 130 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 131 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...

  • Page 132: Available Image Adjustments - Office Mode

    • To delete a marquee, click the marquee, then click the Delete Marquee icon. • To rotate your original in your scan, click one of the Rotate icons. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode...

  • Page 133: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program.
  • Page 134 You see this window:...
  • Page 135 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 136: Available Document Source Settings - Professional Mode

    Scanning in Office Mode Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.

  • Page 137: Selecting A Scan Area - Professional Mode

    Parent topic: Scanning in Professional Mode Selecting a Scan Area - Professional Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 138 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 139 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.

  • Page 140: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 141 Click the image adjustment icon to access additional settings. Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones.

  • Page 142: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 143 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
  • Page 144 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image.

  • Page 145: Image Preview Guidelines

    • You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size, but enlarge it later in an image-editing program.

  • Page 146: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the...
  • Page 147 5. Choose any of the optional settings you want to use by selecting their checkboxes. 6. Click OK. If you selected PDF or Multi-TIFF as the Type setting, you see this window after Epson Scan scans your document: 7. Choose one of the following options on the screen: •...

  • Page 148: Available Scanned File Types And Optional Settings

    A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).

  • Page 149: Scanning With Os X Using Image Capture

    1. Open an image editing application, such as Image Capture. 2. Select your Epson product from the DEVICES or SHARED list, if necessary. (You may need to hover over the DEVICES or SHARED list, click Show, and select your product.) 3.
  • Page 150 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary.

  • Page 151: Available Scan Settings - Os X Image Capture

    Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combine all the pages into a single document. After all pages have been scanned, you see the message No document loaded..5.

  • Page 152: Scanning Special Projects

    Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary.
  • Page 153 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.

  • Page 154: Scanning Multi-Page Originals As Separate Files

    • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see this window: 3. Click the...
  • Page 155 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Open the File menu and select Batch Save. 7.

  • Page 156: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 157 DSL connection Telephone wall jack DSL filter DSL modem ISDN connection (one phone number)
  • Page 158 ISDN wall jack Terminal adapter or ISDN router ISDN connection (two phone numbers) ISDN wall jack Terminal adapter or ISDN router 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.

  • Page 159: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.

  • Page 160: Setting Up Basic Fax Features

    Parent topic: Faxing Setting Up Basic Fax Features See these sections to select the basic settings you need to use the product's fax features. Selecting Your Country or Region Selecting the Date and Time Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Parent topic: Setting Up Fax Features...

  • Page 161: Selecting The Date And Time

    3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Scroll down and select Country/Region. 6. Scroll up or down, if necessary, then select your country or region. You see a confirmation screen. 7.
  • Page 162 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary.
  • Page 163 4. Select Common Settings. 5. Select Date/Time Settings. You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST)

  • Page 164: Using The Fax Setup Wizard

    • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour.
  • Page 165 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Scroll down and select Fax Setting Wizard. The Fax Setting Wizard screen appears. 6. Select Start. 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name.

  • Page 166: Selecting The Line Type

    10. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, select Yes and go to the next step. • If you did not connect an external telephone or answering machine, select No and go to step 12. (Receive Mode is automatically set to Auto;...
  • Page 167 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX.

  • Page 168: Setting The Number Of Rings To Answer

    You see a screen like this: 8. Select Use. 9. Select Access Code. 10. Use the displayed keypad to enter the access code such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
  • Page 169 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Receive Settings.

  • Page 170: Selecting Advanced Fax Settings

    6. Select Rings to Answer. 7. Select the number of rings, and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
  • Page 171 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings.

  • Page 172: User Default Settings - Fax

    You see a screen like this: 5. Select the group of settings you want to change. User Default Settings - Fax Send Settings - Fax Receive Settings - Fax Output Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Related topics...
  • Page 173 Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes. Fine Super Fine Ultra Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes. Select this option when sending black-and- white text documents. Manual Lets you select from various density levels.

  • Page 174: Send Settings - Fax

    Send Settings - Fax Set the send options you want to use for outgoing faxes. Setting Options Description Batch Send Sorts outgoing faxes by recipient in the product's memory, and then sends them as a batch. Save Failure Data Saves faxes that failed to be sent in the product’s memory.

  • Page 175: Output Settings - Fax

    Setting Options Description Remote Receive Lets you start receiving faxes using your phone instead of operating the product (if the Receive Mode is set to Auto). When you select On, you must also Start Code set a Start Code. If you are using a cordless handset with its base connected to the product, you can start receiving the fax by entering the code using the handset.
  • Page 176 LCD screen and print if needed. Save to Computer To use this option, you must use the Epson FAX Utility. Select Yes and Print to have faxes saved to your computer and printed automatically.

  • Page 177: Basic Settings - Fax

    Setting Options Description Print Suspend Time Select On to set a time period to stop automatic printing of faxes or reports and save received faxes in the product’s memory. (Make sure there is enough Time to Stop free memory before using this function.) Restart Time Forwarding Report Print on Error...

  • Page 178: Security Settings - Fax

    Setting Options Description Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received. Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone.

  • Page 179: Setting Up Fax Features Using The Fax Utility - Windows

    You can set up your fax header and select your fax settings using the FAX Utility for Windows. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 180 You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)

  • Page 181: Setting Up Fax Features Using The Fax Utility - Os X

    You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Features...
  • Page 182 1. Do one of the following: • OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. •...

  • Page 183: Setting Up Contacts And Contact Groups

    Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing. You can also set up contact groups to send a fax message to multiple contacts. Setting Up Contacts Using the Product Control Panel Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X...
  • Page 184 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select Menu.
  • Page 185 You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6. Select the number you want to use for the contact you are adding. You see a screen like this: 7.

  • Page 186: Editing Or Deleting A Contact

    8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press . (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number.

  • Page 187: Creating A Contact Group

    You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select .
  • Page 188 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Group. 6.

  • Page 189: Editing Or Deleting A Contact Group

    You see a screen like this: 7. Select the Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press .
  • Page 190 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this, showing both individual contacts and contact groups: 4. Select the group you want to edit.

  • Page 191: Setting Up Speed/Group Dial Lists Using The Fax Utility - Windows

    Note: You can create up to 60 speed dial and group dial entries combined. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software.
  • Page 192 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
  • Page 193 You see this window: 4. Select Speed Dial/Group Dial List.
  • Page 194 You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: •...

  • Page 195: Setting Up Speed/Group Dial Lists Using The Fax Utility - Os X

    Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
  • Page 196 You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...

  • Page 197: Sending Faxes

    Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
  • Page 198 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2- Sided setting. (You cannot fax double-sided documents in color.) 4.

  • Page 199: Fax Sending Options

    • Select from the sent fax history: Select History to display the sent fax history. Select a recipient from the list, select Menu, and select Send to this number. Note: To delete entered recipients, select the Enter a Fax Number field, select the recipient you want to delete, and select Delete from the List.
  • Page 200 Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes. Fine Super Fine Ultra Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes. Select this option when sending black-and-white text documents. Manual Lets you select from various density levels. Document Size (Glass) Half Letter Sets the size for a document placed on the scanner...

  • Page 201: Sending A Fax At A Specified Time

    Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and- white when you use this option.

  • Page 202: Sending A Fax On Demand

    9. Press one of the buttons. Note: To cancel faxing, press the Stop button. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Related references...

  • Page 203: Sending A Stored Fax

    4. Select Menu. 5. Select Polling Send and select On. 6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. 7. Press the B&W button. Your document is scanned and stored until you overwrite or delete it. You can store only one document at a time.
  • Page 204 4. Select Menu. 5. Select Store Fax Data and select On. 6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. 7. Press the B&W button. Your document is scanned, stored, and briefly previewed. 8.

  • Page 205: Dialing Fax Numbers From A Connected Telephone

    Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone. If the recipient's phone number and fax number are the same, you can speak to the recipient before sending the fax.
  • Page 206 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 207 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.

  • Page 208: Sending Faxes Using The Fax Utility - Os X

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 209 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 210 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.

  • Page 211: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Viewing a Fax on the LCD Screen...

  • Page 212: Receiving Faxes Automatically

    Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue. Parent topic: Receiving Faxes Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product).

  • Page 213: Receiving A Fax By Polling

    Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.

  • Page 214: Checking Fax Status

    1. Press the home button, if necessary. 2. Check the icon on the LCD screen. It turns on if there are any unread or unprinted faxes in the product's memory. 3. Select Fax. 4. Select Open Inbox. Enter the administrator password, if necessary. 5.

  • Page 215: Printing Fax Reports

    2. Do one of the following: • To check the status of currrent fax jobs, select Job Monitor, select Communication Job, and select the fax job you want to check. • To check the history of faxes that have been sent or received, select Job History, select Receive Job or Send Job, and select the job you want to check.

  • Page 216: Fax Report Options

    Fax Report Options Select the fax report or list you want to print. Fax Settings List Print a list of the current fax communication settings. Fax Log View or print a report on recent fax transmissions. Last Transmission Print a report on the previous fax that was sent or received through polling. Stored Fax Documents Print a list of the fax jobs currently stored in the product's memory.

  • Page 217: Using Usb Flash Drives With Your Product

    Inserting a USB Flash Drive Insert your USB flash drive into the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.

  • Page 218: Viewing And Printing From The Lcd Screen

    1. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, or Windows Explorer utility. Then right-click the name of your flash drive (listed as a removable disk) and select Eject. •...
  • Page 219 You see a screen like this: Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Do one of the following to select your photos: •...

  • Page 220: Printing Tiff Files

    Print Setting Options - Device Mode Printing TIFF Files You can select and print files in the TIFF format from a USB flash drive or other device. 1. Press the home button, if necessary. 2. Select Memory Device. 3. Select TIFF. You see a list of the available files.

  • Page 221: Print Setting Options - Device Mode

    Photo Available options Description adjustment settings Fix Photo Automatically adjusts the brightness, contrast, and saturation of the photo based on the Advanced > Scene Detection setting that is selected Turns off automatic adjustments; see Note below P.I.M. Uses your camera's PRINT Image Matching or Exif Print adjustments Fix Red-Eye Off - This Image...

  • Page 222: Transferring Files On A Usb Flash Drive

    Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Bidirectional Prints at normal speed Slows down printing to improve print quality Print Order Last Page on Top Select the order for printing multi-page TIFF files.

  • Page 223: Transferring Files From A Usb Flash Drive To Your Computer

    3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Printer Settings. 5. Select Memory Device Interface. You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8.
  • Page 224 • OS X with a USB connection: Look for the removable disk icon on your desktop, then select it. • OS X with a network connection: Select the hard drive icon on your desktop or select Computer from the Go menu, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), and select the USBSTORAGE icon.

  • Page 225: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...

  • Page 226: Checking Cartridge And Maintenance Box Status With Windows

    1. Press the Status button. 2. Select Printer Information. You see a screen like this: The ink and maintenance box levels are displayed at the bottom of the screen. Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select the ink cartridge images at the bottom of the screen. Parent topic: Check Cartridge and Maintenance Box Status Checking Cartridge and Maintenance Box Status with Windows...
  • Page 227 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 228 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge and Maintenance Box Status Related tasks...

  • Page 229: Checking Cartridge And Maintenance Box Status With Os X

    Supplies. Select Utility and select Open Printer Utility. • OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window:...

  • Page 230: Purchase Epson Ink Cartridges And Maintenance Box

    Related tasks Replacing the Maintenance Box Removing and Installing Ink Cartridges Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.

  • Page 231: Removing And Installing Ink Cartridges

    Yellow 786XL 788XXL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 232 4. Push the ink cartridge in, then pull it out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 233 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6.
  • Page 234 7. Insert the new cartridge into the holder and push it in until it clicks into place. 8. Select Check on the LCD screen to make sure the cartridges are installed correctly. Caution: If you see a message that an ink cartridge is installed incorrectly, press in the ink cartridge until it clicks into place.

  • Page 235: Printing With Black Ink And Expended Color Cartridges

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.

  • Page 236: Printing With Expended Color Cartridges - Os X

    6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing With Black Ink and Expended Color Cartridges Printing With Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
  • Page 237 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.

  • Page 238: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 239 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Press the buttons on the sides of the rear cover and remove it. 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart.
  • Page 240 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink.
  • Page 241 Related references Ink Cartridge and Maintenance Box Part Numbers...

  • Page 242: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance...
  • Page 243 1. Make sure there are no errors on the LCD screen and plain paper is loaded in the product. 2. Press the home button, if necessary. 3. Select Setup. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check. You see a screen like this:...
  • Page 244 6. Press the Color button. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Done. •...

  • Page 245: Checking The Nozzles Using A Computer Utility

    Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.

  • Page 246: Print Head Cleaning

    5. Click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...

  • Page 247: Cleaning The Print Head Using The Product Control Panel

    Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1.

  • Page 248: Cleaning The Print Head Using A Computer Utility

    You see a screen like this: 7. Press the Color button to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it. 8.
  • Page 249 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.
  • Page 250 Note: Do not open the front cover during the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.

  • Page 251: Print Head Alignment

    Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic:...
  • Page 252 You see a screen like this: 7. Do one of the following: • If your printouts look blurry or vertical lines are misaligned, select Vertical Alignment. • If you see horizontal bands at regular intervals, select Horizontal Alignment. 8. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns.

  • Page 253: Aligning The Print Head Using A Computer Utility

    • If you printed a horizontal alignment sheet, select the number representing the pattern with the least amount of separation or overlap on the LCD screen. Parent topic: Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1.
  • Page 254 You see a window like this: 6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. Vertical alignment Horizontal alignment...

  • Page 255: Cleaning The Paper Guide

    • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 7.
  • Page 256 You see a screen like this: 6. Scroll down and select Paper Guide Cleaning. 7. Select the paper source to clean. 8. Press the Color button. 9. Check the back of the ejected paper to see if it is clean. 10.

  • Page 257: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Note: Close the rear paper feed slot and the output tray when you are not using the product to protect it from dust.
  • Page 258 5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.

  • Page 259: Transporting Your Product

    Transporting Your Product If you need to ship your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. •...

  • Page 260: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.

  • Page 261: Product Status Messages

    • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. You can also check for errors by pressing the Status button to display the Status Menu.

  • Page 262: Status Menu Error Codes

    Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
  • Page 263 Code Condition/solution Collated printing has failed due to a lack of available memory. Reduce the size of the print job or print one copy at a time. Print quality was decreased due to a lack of available memory. If the quality of the printout is unacceptable, try simplifying the page by reducing the number of graphics or the number and size of the fonts.
  • Page 264 Code Condition/solution The fax could not be sent to some of the specified recipients. Print a fax log to check which recipients failed to receive the fax. If the Save Failure Data setting is turned on, you can resend a fax from Job Monitor in the Status Menu. There is not enough storage space available on the external memory device.

  • Page 265: Running A Product Check

    Printing Fax Reports Related topics Wi-Fi or Wired Networking Sending Faxes Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3.
  • Page 266 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 267: Resetting Control Panel Defaults

    Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

  • Page 268: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 269: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

  • Page 270: Network Software Cannot Find Product On A Network

    obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list. • If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually.

  • Page 271: Product Does Not Appear In Os X Printer Window

    Note: If you are reading these instructions online, you will lose your internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 272 • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again. • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually.

  • Page 273: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.

  • Page 274: Solving Copying Problems

    Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: •...

  • Page 275: Paper Feeding Problems

    Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear feed slot.
  • Page 276 2. Open the front cover. 3. Remove any paper inside, including torn pieces. 4. Close the front cover.

  • Page 277: Paper Jam Problems In The Cassette

    5. If any jammed paper remains near the output tray, carefully remove it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references...
  • Page 278 4. Carefully remove any paper jammed inside the product. 5. Carefully follow all paper loading instructions and reload the paper. 6. Keep the cassette flat as you gently insert it. 7. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.

  • Page 279: Paper Jam Problems In The Duplexer (Rear Cover)

    Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer (Rear Cover) If paper has jammed in the duplexer, follow the steps here to clear the jam. 1. Cancel the print job from your computer, if necessary. 2.
  • Page 280 4. Remove any jammed paper from the duplexer. 5. Press the buttons on the rear cover as you reattach it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.

  • Page 281: Document Jams In The Automatic Document Feeder

    Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3.
  • Page 282 5. Close the ADF cover open, then raise the document cover. 6. Carefully remove any jammed pages. 7. Lower the document cover.
  • Page 283 8. Raise the ADF input tray. 9. Carefully remove any jammed pages. 10. Lower the ADF input tray. 11. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.

  • Page 284: Paper Ejection Problems

    Related references Paper Jam Problems in the Cassette Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer (Rear Cover) Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: •...

  • Page 285: Nothing Prints

    Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub.

  • Page 286: Printing Is Slow

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.

  • Page 287: Solving Page Layout And Content Problems

    • Make sure the ink drying time has not been increased for double-sided printing. • Windows: Click the Maintenance tab, select Extended Settings, and select the following settings: • High Speed Copies • Always Spool RAW Datatype • Page Rendering Mode •...

  • Page 288: Inverted Image

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.

  • Page 289: Incorrect Margins On Printout

    Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks Selecting Extended Settings - Windows Selecting Basic Print Settings - OS X Selecting Basic Print Settings - Windows Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...

  • Page 290: Incorrect Image Size Or Position

    • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open. Right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.

  • Page 291: Solving Print Quality Problems

    Related tasks Selecting Basic Print Settings - OS X Selecting Basic Print Settings - Windows Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.

  • Page 292: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 293: Faint Printout Or Printout Has Gaps

    Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...

  • Page 294: Grainy Printout

    Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Type Settings Related tasks Cleaning the Paper Guide Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Related topics Loading Paper Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions:...

  • Page 295: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 296: Solving Scanning Problems

    Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.

  • Page 297: Cannot Start Epson Scan

    OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 298: Solving Scanned Image Quality Problems

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.

  • Page 299: Straight Lines In An Image Appear Crooked

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.

  • Page 300: Image Is Too Dark

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.

  • Page 301: Scan Area Is Not Adjustable In Thumbnail Preview

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.

  • Page 302: Cannot Send Or Receive Faxes

    Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.

  • Page 303: Cannot Receive Faxes With A Telephone Connected To Your Product

    Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Selecting Advanced Fax Settings Printing Fax Reports Printing Fax Reports Receiving Faxes Automatically Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions:...

  • Page 304: Uninstalling Product Software - Windows

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.

  • Page 305: Uninstalling Product Software - Os X

    Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 306 Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca...

  • Page 307: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements OS X System Requirements...

  • Page 308: Os X System Requirements

    • Windows Server 2008* • Windows Server 2003* * When you use Windows Server, you can only print. Scanning and any additional included software are not supported. Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.

  • Page 309: Scanning Specifications

    Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 10200 × 14040 pixels at 1200 dpi; scanning area may be restricted if resolution setting is large Document size Maximum: A4 (8.3 × 11.7 inches [210 × 297 mm]) or Letter (8.5 × 11 inches [216 ×...

  • Page 310: Fax Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may...

  • Page 311: Printable Area Specifications

    5 × 7 inches (127 × 178 mm) Executive (7.25 × 10.5 inches [184 × 267 mm]) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Paper types Plain paper and paper distributed by Epson Thickness 0.003 (0.08 mm) to 0.004 inch (0.11 mm) Weight...
  • Page 312 Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum Envelopes...

  • Page 313: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.

  • Page 314: Dimension Specifications

    Dimension Specifications Height Stored: 13.5 inches (342 mm) Printing: 15.1 inches (383 mm) Width Stored: 18.1 inches (461 mm) Printing: 18.1 inches (461 mm) Depth Stored: 16.6 inches (422 mm) Printing: 25.8 inches (655 mm); with the output tray extension extended Weight 31.3 lb (14.2 kg)

  • Page 315: Environmental Specifications

    USB flash drive: 2 TB maximum capacity, formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. External storage devices that are powered via USB are not recommended. Use only external storage devices with independent AC power sources.
  • Page 316 Security WEP (64/128 bit) WPA-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal WPA2-Enterprise Frequency band 2.4 GHz Communication mode Infrastructure mode Ad hoc mode Wi-Fi Direct Note: Wi-Fi Direct Simple AP mode available even if you connect the product to an Ethernet network. Ethernet Standard IEEE802.3i/u/ab, IEEE802.3az...

  • Page 317: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 318: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. General Product Safety Instructions FCC Compliance Statement...
  • Page 319 • Allow space behind the product for the cables, and space above the product so that you can fully raise the document cover. • Leave enough space in front of the product for the paper to be fully ejected. • Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust. •...

  • Page 320: Ink Cartridge Safety Instructions

    • When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic: Notices Ink Cartridge Safety Instructions...

  • Page 321: Lcd Screen Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.

  • Page 322: Fcc Compliance Statement

    If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 323 This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.

  • Page 324: Software Notice

    3. The open source software programs are WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open source software program for more details, which are described in OSS.pdf on the Epson support site. 4. OpenSSL toolkit...
  • Page 325 Toolkit (http://www.openssl.org/). This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). 5. The license terms of each open source software program are described in OSS.pdf on the Epson support site. 6. The list of open source software programs which this printer product includes are as follows.
  • Page 326 Net-SNMP license This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP". OpenSSL License/Original SSLeay License This printer product includes t he open source software program "OpenSSL toolkit" which applies the license terms of OpenSSL License and Original SSLeay License.

  • Page 327: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 328: Libtiff Software Acknowledgment

    (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 329: A Note Concerning Responsible Use Of Copyrighted Materials

    A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

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