Forwarding All Calls To Another Number - Cisco 7960G Phone Manual

If you want to...
Transfer two current calls
to each other
(direct transfer) without
staying on the line
Redirect a call to your voice
messaging system
Tips
• If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press
Transfer and then hang up.
• If on-hook transfer is not enabled on your phone, hanging up without pressing Transfer again
places the call on hold.
• You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold
before transferring it.

Forwarding All Calls to Another Number

You can use Call Forward All to redirect incoming calls from your phone to another number.
If you want to...
Set up call forwarding on
your primary line
Cancel call forwarding on
your primary line
Cisco Unified IP Phone 7960G and 7940G Guide for Cisco Unified CallManager 4.2(3)
Then...
1. Scroll to highlight any call on the line.
2. Press Select.
3. Repeat this process for the second call.
4. With one of the selected calls highlighted, press DirTrfr. (To
display DirTrfr, you might need to press more.)
The two calls connect to each other and drop you from the call.
Note If you want to stay on the line with the callers, use Join instead.
Press iDivert. The call is automatically transferred to your voice
message greeting. You can use iDivert with a call that is active, ringing,
or on hold.
Then...
Press CFwdALL and enter a target phone number.
Press CFwdALL.
Basic Call Handling
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