Storing And Retrieving Parked Calls - Cisco 7960G Phone Manual

Tips
• If the phone that shares your line has Privacy enabled, you can make and receive calls using the
shared line as usual.
• The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple
shared lines and Privacy is enabled, coworkers will not be able to view or barge calls on any of
your shared lines.

Storing and Retrieving Parked Calls

You can park a call when you want to store the call so that you or someone else can retrieve it from
another phone in the Cisco Unified CallManager system (for example, a phone at a co-worker's desk
or in a conference room). You can park a call by using these methods:
• Call Park—Use the Park softkey to store the call. Your phone displays the call park number where
the system stored your call. You must record this number and then use the same number to retrieve
the call.
• Directed Call Park—Use the Transfer softkey to direct the call to a specific directed call park
number that you dial or speed dial. To retrieve the call from a directed call park number, you must
dial the park retrieval prefix and then dial or speed dial the same directed call park number. You
can use a Directed Call Park button to speed dial the directed call park number and to monitor
whether a directed call park number is occupied or available.
.
If you want to...
Store an active call
using Call Park
Retrieve a parked call
Direct and store an
active call at a directed
call park number
Retrieve a parked call
from a directed call
park number
38
Then...
1. During a call, press Park. (You may need to press the more softkey to
see Park.)
2. Note the call park number displayed on your phone screen.
3. Hang up.
Enter the call park number from any Cisco Unified IP Phone in your
network to connect to the call.
1. During a call, press Transfer.
2. Press (Directed Call Park) with the park-unoccupied icon
speed dial the directed call park number. The park-occupied icon
indicates that the directed call park number is not available.
3. Press Transfer again to finish storing the call.
From any phone in the network, enter the park retrieval prefix and dial the
directed call park number. Or after entering the park retrieval prefix, press
the (Directed Call Park button) with the
connect to the call.
park-occupied icon
to
to
OL-8498-02