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Diagnostics and Error Messages
To run a system diagnostics check of the Omnia ONE unit that can be used by Telos/Omnia Customer Support
personnel in case of difficulty with the unit, click on the "Factory Diagnostics" link option in the Utilities section
at the bottom of the Configuration screen:
A report similar to the below will be generated.
You can select the text and then copy and paste into an email or email a screen shot to if requested to do so by your
Telos/Omnia factory Customer Support Engineer. For contact information, see
on Page 96.
Obtaining Service
94
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