Testing Phone Hardware; Investigating Phone Warnings - Polycom SoundStation 5000 User Manual

Testing Phone Hardware

Investigating Phone Warnings

Your system administrator may ask you to access a diagnostics menu on your
phone to test your phone hardware. From the diagnostics menu, you can test
your phone's microphones, keypad mappings, display, and LEDs. See your
system administrator for instructions on how to perform these tests.
To access the diagnostics menus:
>> Press , and then select Status > Diagnostics > Test Hardware >
Audio Diagnostics, Keypad Diagnostics, Display Diagnostics, or
LED Diagnostics.
If your phone is unable to perform certain tasks, a warning icon,
display in the status bar. The warning icon lets you know that your phone has
one or more issues that you should know about. You can view information
about phone issues from the Warnings screen.
To view a detailed list of phone issues:
>> Press , and then select Status > Diagnostics > Warnings.
The Warnings screen displays, listing any phone issues. To view details, scroll
to a warning and press the Details soft key.
After you view the phone warnings, you can press the Clear Icon soft key to
remove the icon from the status bar. The warning will still display in the
Warnings list until the phone issue is fixed.
Each time your phone has a warning that you haven't viewed,
Polycom ® SoundStation ® IP 5000 Phone User Guide
, will
displays.
59