Overall Functioning; Testing Phone Hardware; Investigating Phone Warnings - Polycom SoundStation IP 7000 Setup Manual

Setup Guide for the Polycom SoundStation IP 7000 Phone

Overall Functioning

Symptom
The phone is malfunctioning.

Testing Phone Hardware

Investigating Phone Warnings

2 - 8
Problem
The phone may need to be
restarted.
Note: If your phone malfunctions,
you may be able to restore
normal operation without
restarting it. Before you restart
your phone, contact your system
administrator.
Note: Call lists are automatically
cleared when you restart your
phone.
Your system administrator may ask you to access a diagnostics menu on your
phone to test your phone hardware. From the diagnostics menu, you can test
your phone's microphones, keypad mappings, display, and LEDs. See your
system administrator for instructions on how to perform these tests.
To test your phone hardware:
Press , and then select Status > Diagnostics > Test Hardware >
>>
Audio Diagnostics, Keypad Diagnostics, Display Diagnostics, or LED
Diagnostics.
If your phone is unable to perform certain tasks, a warning icon,
display in the status bar. The warning icon lets you know that your phone has
one or more issues that you should know about. You can view information
about phone issues from the Warnings screen.
To view a detailed list of phone issues:
Press , and then select Status > Diagnostics > Warnings.
>>
Corrective Action
Restart the phone:
Press , and then select
1.
Settings > Basic > Restart Phone.
To confirm the restart, press the Yes
2.
soft key.
The restart process begins. The process
ends when the idle screen displays.
, will