Telstra T-Box Getting Started Manual page 29

TROUBLE WITH YOUR PIcTURE
I can't see anything on my TV screen
• Check that your T-Box
of your T-Box should be on when it's working)
• Make sure your T-Box is connected to your TV properly
• Make sure you've selected the right input or source on your TV. Press the
button marked 'Input' or 'Source' on your TV remote and choose the input
you plugged your T-Box into (e.g. HDMI or AV1)
• Try resetting your T-Box by pressing the reset button on the bottom of the T-Box once
Note: If you are setting up your T-Box for the first time it may take some time
for the TV to recognise the T-Box signal. Wait a few minutes before moving to
the next step.
The picture quality on my TV isn't very good
• Make sure that you've used the right HDMI video or RCA cables for your TV set
• Make sure that you have selected the correct settings selected by
following these steps:
• go to the Settings Menu
• select Video Setup by arrowing across
• check the display format is appropriate for your TV
• check the TV resolution by selecting the TV resolution option which
matches the cables you have used to connect your TV to your T-Box e.g.
HDMI or Composite/Component
• choose the best TV resolution setting for your TV. You may need to try
different resolution settings to determine the best result. To assist you
with this step you may need to check your TV manual
I've activated a subtitles or a language option and nothing is happening
These options (and the information about them) are broadcast by the free-to-
air TV channels so they may not be available. Go to the Settings Menu, select
Display Settings and then choose Subtitles preferences. If you want to turn
subtitles or closed captions on then ensure you have chosen 'English' not 'None'.
The program guide shows the incorrect start and end times for programs
• Free-to-air channels can change their program line up from time to time
• The T-Box program guide only updates daily and may not detect this change
is powered up and working. (The light on the front left
®
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