Telstra T-Box Getting Started Manual page 28

TROUBLE WITH THE PROGRAm GUIDE
The program guide information is missing
• Make sure your T-Box
• Make sure you've registered your T-Box
• If you've just restarted your T-Box
while the program information loads
•Detailed information may not be available for some programs or channels
You can also reset the program guide by selecting Settings, T-Box
and then Re-set options. Select the Reset Program Guide option. This will take
a few minutes
TROUBLE WITH fREE-TO-AIR cHANNEL REcEPTION
I can't get all the digital free-to-air channels
(Or some of them have poor reception).
• Make sure your TV aerial is correctly installed and can actually receive
all the available channels
• Check that your TV aerial cable is connected to your digital TV antenna correctly
• Make sure that the channels you're missing are actually available in your location
• Then try re-scanning free-to air channels. To do this go to T-Box
select Channel tuning and then select re-scan channels
• Try manual tuning. If this is unsuccessful, you may need to seek advice from a
professional TV or TV antenna installer.
• Check digitalready.gov.au to confirm whether you have sufficient Digital TV
coverage. There is a lot of advice on that website covering reception problems.
How do I manually tune TV channels?
• If you have a specific digital channel that you would like displayed on the
T-Box , you will need to follow these steps:
®
• Go to Channel Tuning section of the Settings menu.
• Select the Manual Tuning option
• Use the left/right arrows on your remote control to scroll through the
channels. It will try to find this channel and advise if the channel was detected
• If the channel has been detected press OK to add this channel to your T-Box
You may need to seek advice from a professional TV or TV antenna installer if this
is unsuccessful.
26
is connected to BigPond
®
, you might need to wait a few minutes
®
internet
®
®
Information
®
Settings,
®
®