System Features; Operator; User / Resource Extensions; Leave A User A Voicemail - Allworx 9224 Phone Manual

6

System Features

6.1

Operator

Dialing (or transferring to) 0
6.2

User / Resource Extensions

Dialing (or transferring to) any extension between the range of 100 – 299
digit mode) will connect a call to another user or to a call route (set up by the System Administrator) assigned
to the extension.
6.3

Leave a User a Voicemail

Dialing (or transferring to) 3
server is running software release 7.4 or higher, you can transfer a call to a user's voicemail using a soft key.
See Section 4.4.2, Allworx Server Software 7.4 or Higher, for more information.
6.4

Business Speed Dial

The System Administrator can specify extensions 350 – 399
The System Administrator can program the extensions to a phone's
6.5

Auto Attendant

Dialing (or transferring) to extension 400
Dialing (or transferring) to extension 431
the System Administrator.
6.6

Overhead Paging

If the system is configured and connected to an Overhead Paging system, dialing extension 402
paging. Once activated, users can use their phone to make an announcement that is transmitted through each
handset's intercom or to the overhead paging system.
Note: An overhead paging system is a 3
6.7

Activate Door Relay

If the system is configured and connected to a Door Relay, dialing extension 403
6.8

Call Queues

6.8.1 "Ring All" Queuing
If your site is using Ring All Queuing, log into and out of queues using the following procedures.
To log into a Queue:
1. Press and hold the Queue PFK on your phone corresponding to the Queue to be logged into.
2. If there are no calls in the queue, the button will not be lit. If calls are waiting, it will flash green. When
the Queue PFK light is flashing, pick up the call by pressing the PFK or SPEAKER button for hands-
free mode, or by using your handset or headset and pressing the PFK.
Note: Normally, your phone will automatically log you into the Queue when it powers up.
To log out of a Queue:
1. Press and hold the Queue PFK on your phone corresponding to the Queue to be logged out of.
†
Digits may vary per system. Please check phone functions tab of the My Allworx Manager page or consult with your
Administrator.
___________________________________________________________________________________________________________________
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2012 Allworx Corp, a Windstream company. All rights reserved. All other names may be trademarks or registered trademarks of their respective
Phone Guide – 9224
†
from any phone will initiate a call to the company operator.
†
+ user extension will connect a call to a particular user's voicemail. If your Allworx
†
or 431
† †
- 439
rd
party product attached to the Allworx system.
Revised: April 24, 2012
†
or 34000 – 34999
PFK.
†
from any phone will go to the default Auto Attendant.
from any phone will go to a specific Auto Attendant set up by
owners.
Page 13
†3
(3 digit mode) or 1000 – 2999
†
to ring particular numbers.
†
activates the relay.
†
(4
†
activates